MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/01/02 through 05/31/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,961               7,529               9,490
Davis                  5,129                 600               5,729
Irvine                 1,515                   0               1,515
Los Angeles               24               1,654               1,678
Riverside              1,576                 285               1,861
San Diego              1,318                 464               1,782
San Francisco            574                   0                 574
Santa Barbara          1,032                 301               1,333
Santa Cruz               812                 641               1,453
LBL                        0                 297                 297
LLL                        0                 233                 233
Other - UC                86                 813                 899
CSL                        0                 506                 506
CSU                      n/a                 427                 427
Other-Non UC             n/a              12,919              12,919
                       _______             ______              _____
                      14,027              26,669              40,696


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              759            3,022                 20,251
     2-4  a.m.              651            2,175                 16,695
     4-6  a.m.              613            2,309                 17,017
     6-8  a.m.            1,361            4,713                 34,064
     8-10 a.m.            5,157           19,750                130,451
    10-12 a.m.            7,787           30,083                209,261
    12-2  p.m.            7,118           29,750                202,361
     2-4  p.m.            7,880           33,013                234,059
     4-6  p.m.            5,179           22,651                161,824
     6-8  p.m.            1,886            8,276                 60,614
     8-10 p.m.            1,191            6,239                 38,139
    10-12 p.m.            1,114            6,039                 38,889
    __________       __________       __________      _________________
        Total:           40,696          168,020              1,163,625


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               5,312              25,044              30,356
Davis                 19,051               3,166              22,217
Irvine                 6,903                   0               6,903
Los Angeles               46               4,865               4,911
Riverside              8,982                 778               9,760
San Diego              4,799               1,212               6,011
San Francisco          1,870                   0               1,870
Santa Barbara          5,184                 836               6,020
Santa Cruz             9,255               7,266              16,521
LBL                        0                 289                 289
LLL                        0                 412                 412
Other - UC                98               3,896               3,994
CSL                        0                 713                 713
CSU                      n/a               1,693               1,693
Other-Non UC             n/a              56,350              56,350
                       _______             ______              _____
                      61,500             106,520             168,020

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              50,631             189,201             239,832
Davis                137,452              15,340             152,792
Irvine                51,591                   0              51,591
Los Angeles              151              34,918              35,069
Riverside             47,677               7,408              55,085
San Diego             22,664              12,877              35,541
San Francisco         15,245                   0              15,245
Santa Barbara         45,947               5,745              51,692
Santa Cruz            37,531              25,190              62,721
LBL                        0               2,387               2,387
LLL                        0               4,149               4,149
Other - UC               498              18,560              19,058
CSL                        0               5,581               5,581
CSU                      n/a              21,060              21,060
Other-Non UC             n/a             411,822             411,822
                       _______             ______              _____
                     409,387             754,238           1,163,625


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              3.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.0


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            879:07
Average number of searches completed per session         4.1
Retrievals per search - median                           2.0
Retrievals per search - average                         61.0
Retrievals per search - standard deviation            1416.9
Percent of searches completed with 0 results            26.9%

Percent of searches entered that are long                3.3%
Percent of long searches completed
  (includes partial results)                            65.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       161,571    37.9%
  DISPLAY (excluding automatic displays)     141,262    33.2%
  ACFIND                                          35     0.0%
  BROWSE                                         642     0.2%
  SELECT                                         462     0.1%
  HELP                                         2,261     0.5%
  EXPLAIN                                      2,320     0.5%
  SET/RESET                                    8,063     1.9%
  SHOW                                           809     0.2%
  AT                                           9,167     2.2%
  ADD ON (AND, OR, AND NOT)                    6,371     1.5%
  LOGON or LOGOFF                             71,572    16.8%
  COMMENT                                          0     0.0%
  SAVE                                         2,762     0.6%
  USE                                          2,627     0.6%
  OTHER                                       16,164     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   23,519  14.0%   5,601   23.8%      10    74.3   341.6
  AUTHOR           5,750   3.4%   1,456   25.3%      12   104.3   554.8
  CORPORATE AUTH   1,494   0.9%     502   33.6%      20  1365.0 10283.5
  EXACT CA            45   0.0%      11   24.4%       4    92.6   364.6
  TITLE WORD      38,521  22.9%  11,916   30.9%       4    41.8   474.2
  EXACT TITLE     31,088  18.4%   8,728   28.1%       2    18.1   151.4
  TITLE -> TW      3,884   2.3%     965   24.8%       8    61.7   423.4
  TITLE -> XT      5,067   3.0%   2,044   40.3%       1     9.7   103.5
  SUBJECT          6,666   4.0%   2,249   33.7%      50   524.7  2364.8
  EXACT SUBJECT      572   0.3%     138   24.1%      68   462.9  1077.1
  PERIODICAL      29,186  17.3%   6,574   22.5%       5    65.8   771.6
  EXACT PE        11,538   6.8%   1,854   16.1%       3    26.8   392.9
  RPE                  6   0.0%       0    0.0%      11   108.3   206.0
  XRP                  1   0.0%       0    0.0%       3     3.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           268   0.2%      39   14.6%      37   518.0  2054.5
  DATE             2,661   1.6%     526   19.8%       3    46.9   422.9
  FORM             1,361   0.8%     302   22.2%      18   205.7   991.4
  NUMBER*            134   0.1%      58   43.3%       3    96.0   397.8
  MUSIC*              62   0.0%      37   59.7%      25   280.1   521.7
  SERIES           3,301   2.0%   1,107   33.5%       4    73.4   443.5
  UNIFORM TITLE       27   0.0%       9   33.3%      34   225.5   326.1
  Other indexes    3,387   2.0%   1,483   43.8%       1    21.5   146.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         8,384   5.3%   2,116   25.2%       3    68.5   561.4
  Single         151,259  94.7%  41,255   27.3%       4    80.8  1194.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       71  12.3%      19   26.8%       6    50.0   118.5
  CORPORATE AUTH       2   0.3%       0    0.0%      35    34.5    46.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            435  75.3%      91   20.9%      43   140.0   249.8
  EXACT SUBJECT       55   9.5%       5    9.1%      59   167.4   378.9
  UNIFORM TITLE        2   0.3%       1   50.0%     413   413.0     0.0
  SERIES              13   2.2%       3   23.1%       1    45.5    85.8

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             614   100%     126   20.5%      32   125.0   249.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.0%
  BRIEF                                                 67.8%
  LONG                                                   9.7%
  MARC                                                   3.3%
  FIELDS                                                 3.3%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        33.5%
  2. First word of command is invalid                   25.5%
  3. FIND command with invalid index name               12.1%
  4. DISPLAY command contains invalid word               5.0%
  5. Search term missing from search command             2.9%
  6. PS command - no previous screen                     1.9%
  7. DISPLAY command - no FIND results                   1.8%
  8. Valid command at an inappropriate time              1.5%
  9. Command contains escape or arrow key                1.1%
 10. KW search in database w/o KW index                  1.0%
 11. All others                                         13.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.4%
  2. FIND                                               12.8%
  3. INDEXES                                             6.8%
  4. Unrecognized term                                   5.8%
  5. COMMAND WORDS                                       5.2%
  6. PASSWORDS                                           3.8%
  7. DATABASES                                           3.0%
  8. DISPLAY                                             2.6%
  9. CATALOG                                             1.6%
 10. LOCATE (PE DB)                                      1.5%
 11. All others                                         28.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.3%
  2. First word of command is invalid                   13.8%
  3. FIND command with invalid index name               12.8%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. FIND command retrieves >1 book                      3.3%
  6. DISPLAY command-first of >1 screen                  3.1%
  7. NS command - no next screen                         2.7%
  8. DISPLAY command-complete in one screen              2.2%
  9. F/BR with index invalid in current DB               1.9%
 10. FIND command retrieves 1 book                       1.7%
 11. All others                                         30.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            49.5%
  2. SEARCH                                              8.2%
  3. SETTINGS                                            7.4%
  4. GLOSSARY                                            6.6%
  5. MAIL STATUS                                         6.1%
  6. LAUC NEWS                                           3.8%
  7. DATABASE NEWS                                       2.6%
  8. NEWS                                                1.3%
  9. TIME                                                1.1%
 10. DATABASES                                           0.9%
 11. All others                                         12.5%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)