MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/01/02 through 06/30/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,516               5,826               7,342
Davis                  3,733                 501               4,234
Irvine                   995                   0                 995
Los Angeles               14               1,309               1,323
Riverside              1,222                 215               1,437
San Diego              1,052                 400               1,452
San Francisco            503                   0                 503
Santa Barbara            758                 204                 962
Santa Cruz               436                 436                 872
LBL                        0                 264                 264
LLL                        0                  90                  90
Other - UC                94                 675                 769
CSL                        0                 299                 299
CSU                      n/a                 408                 408
Other-Non UC             n/a              10,565              10,565
                       _______             ______              _____
                      10,323              21,192              31,515


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              578            2,018                 18,280
     2-4  a.m.              547            1,690                 22,077
     4-6  a.m.              466            1,328                 10,652
     6-8  a.m.            1,125            3,434                 27,325
     8-10 a.m.            4,188           15,570                106,777
    10-12 a.m.            6,009           24,327                164,482
    12-2  p.m.            5,586           23,001                164,441
     2-4  p.m.            6,476           27,077                177,917
     4-6  p.m.            3,800           15,144                107,739
     6-8  p.m.            1,120            4,612                 33,160
     8-10 p.m.              738            2,612                 21,248
    10-12 p.m.              882            3,418                 29,246
    __________       __________       __________      _________________
        Total:           31,515          124,231                883,344


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               4,000              20,262              24,262
Davis                 13,916               2,747              16,663
Irvine                 4,955                   0               4,955
Los Angeles               26               3,138               3,164
Riverside              6,324                 445               6,769
San Diego              3,078                 851               3,929
San Francisco          1,647                   0               1,647
Santa Barbara          2,980                 376               3,356
Santa Cruz             7,291               1,383               8,674
LBL                        0                 329                 329
LLL                        0                 207                 207
Other - UC               123               3,667               3,790
CSL                        0                 500                 500
CSU                      n/a               1,947               1,947
Other-Non UC             n/a              44,039              44,039
                       _______             ______              _____
                      44,340              79,891             124,231

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              32,798             138,480             171,278
Davis                 97,384              13,317             110,701
Irvine                36,160                   0              36,160
Los Angeles              201              26,640              26,841
Riverside             33,964               6,259              40,223
San Diego             17,628               9,571              27,199
San Francisco         13,526                   0              13,526
Santa Barbara         28,897               4,536              33,433
Santa Cruz            15,348              12,101              27,449
LBL                        0               1,984               1,984
LLL                        0               1,603               1,603
Other - UC               798              16,193              16,991
CSL                        0               4,959               4,959
CSU                      n/a              18,143              18,143
Other-Non UC             n/a             352,854             352,854
                       _______             ______              _____
                     276,704             606,640             883,344


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.4


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1113
Average number of searches completed per session         3.9
Retrievals per search - median                           2.0
Retrievals per search - average                         58.5
Retrievals per search - standard deviation             842.6
Percent of searches completed with 0 results            26.5%

Percent of searches entered that are long                3.1%
Percent of long searches completed
  (includes partial results)                            65.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       119,432    37.3%
  DISPLAY (excluding automatic displays)     107,260    33.5%
  ACFIND                                          37     0.0%
  BROWSE                                         496     0.2%
  SELECT                                         251     0.1%
  HELP                                         1,529     0.5%
  EXPLAIN                                      1,636     0.5%
  SET/RESET                                    6,038     1.9%
  SHOW                                           592     0.2%
  AT                                           6,417     2.0%
  ADD ON (AND, OR, AND NOT)                    4,742     1.5%
  LOGON or LOGOFF                             55,555    17.3%
  COMMENT                                          1     0.0%
  SAVE                                         2,259     0.7%
  USE                                          2,038     0.6%
  OTHER                                       12,175     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   15,876  12.9%   3,715   23.4%      11    83.7   488.2
  AUTHOR           4,124   3.3%   1,018   24.7%      11   125.3   803.1
  CORPORATE AUTH   1,045   0.8%     344   32.9%      20   541.3  3986.0
  EXACT CA            17   0.0%       6   35.3%       4    36.9    73.6
  TITLE WORD      27,696  22.5%   9,040   32.6%       4    48.3   609.6
  EXACT TITLE     20,499  16.6%   5,513   26.9%       2    22.2   214.5
  TITLE -> TW      2,969   2.4%     769   25.9%       7    70.7   857.4
  TITLE -> XT      4,057   3.3%   1,775   43.8%       1     8.3    62.4
  SUBJECT          4,346   3.5%   1,439   33.1%      48   527.4  2891.0
  EXACT SUBJECT      296   0.2%      66   22.3%      74   979.2  7714.6
  PERIODICAL      25,388  20.6%   5,454   21.5%       4    68.0   868.7
  EXACT PE         9,512   7.7%   1,367   14.4%       2    15.5   172.8
  RPE                  3   0.0%       2   66.7%      12    12.0     0.0
  XRP                  1   0.0%       0    0.0%       5     5.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           224   0.2%      45   20.1%      35  1688.3  5674.4
  DATE             1,236   1.0%     256   20.7%       4    84.1   439.6
  FORM               615   0.5%     133   21.6%      12   184.3  1330.5
  NUMBER*            171   0.1%      80   46.8%       3   596.2  3397.2
  MUSIC*              20   0.0%      10   50.0%       9    20.8    24.4
  SERIES           2,741   2.2%     888   32.4%       3    64.0   449.8
  UNIFORM TITLE       17   0.0%       5   29.4%       6    45.2    81.8
  Other indexes    2,359   1.9%   1,019   43.2%       1    16.0   130.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         4,811   4.1%   1,233   25.6%       3    80.1  1060.4
  Single         113,303  95.9%  30,385   26.8%       4    78.6   983.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       43   9.3%       9   20.9%       8    91.9   223.0
  CORPORATE AUTH       2   0.4%       1   50.0%     136   136.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            357  77.4%      77   21.6%      34   151.3   347.1
  EXACT SUBJECT       50  10.8%       5   10.0%      93   163.9   175.1
  UNIFORM TITLE        1   0.2%       1    100%       0     0.0     0.0
  SERIES               8   1.7%       1   12.5%      39    60.4    65.9

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             472   100%      95   20.1%      30   141.9   313.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.7%
  BRIEF                                                 67.8%
  LONG                                                   9.1%
  MARC                                                   4.3%
  FIELDS                                                 3.4%
  TAG                                                    2.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.3%

Ten most frequent errors:
  1. NS command - no next screen                        34.7%
  2. First word of command is invalid                   25.4%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               4.7%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     1.9%
  7. DISPLAY command - no FIND results                   1.6%
  8. Valid command at an inappropriate time              1.3%
  9. KW search in database w/o KW index                  1.2%
 10. Command contains escape or arrow key                1.1%
 11. All others                                         13.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.0%
  2. FIND                                               14.1%
  3. INDEXES                                             8.1%
  4. COMMAND WORDS                                       6.0%
  5. Unrecognized term                                   5.1%
  6. PASSWORDS                                           3.2%
  7. DISPLAY                                             3.0%
  8. CATALOG                                             2.3%
  9. NRLF                                                2.0%
 10. LOCATE (PE DB)                                      1.7%
 11. All others                                         28.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.8%
  2. First word of command is invalid                   14.3%
  3. FIND command with invalid index name               12.5%
  4. DISPLAY command - middle of >1 screen               4.0%
  5. DISPLAY command-first of >1 screen                  3.1%
  6. NS command - no next screen                         2.6%
  7. FIND command retrieves >1 book                      2.5%
  8. DISPLAY command-complete in one screen              2.2%
  9. TW search with zero results                         2.1%
 10. DISPLAY command - last of >1 screen                 1.8%
 11. All others                                         30.1%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.8%
  2. GLOSSARY                                            5.2%
  3. SEARCH                                              5.2%
  4. SETTINGS                                            4.7%
  5. DATABASE NEWS                                       3.7%
  6. MAIL STATUS                                         2.6%
  7. SYSTEMS INFORMATION                                 2.3%
  8. NEWS                                                2.1%
  9. LAUC NEWS                                           1.2%
 10. DATABASES                                           1.2%
 11. All others                                         18.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)