MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 10/28/00 through 11/03/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,165               2,660               3,825
Davis                  2,412                 375               2,787
Irvine                   878                   0                 878
Los Angeles              169                 696                 865
Riverside                686                 122                 808
San Diego                461                 249                 710
San Francisco            415                   0                 415
Santa Barbara            604                 362                 966
Santa Cruz               481                 504                 985
LBL                        0                 172                 172
LLL                        0                 101                 101
Other - UC                45                 241                 286
CSL                        0                 169                 169
CSU                      n/a                 224                 224
Other-Non-UC             n/a               4,748               4,748
                       _______             ______              _____
                       7,316              10,623              17,939


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              257            1,055                  8,440
     2-4  a.m.              148              444                  4,811
     4-6  a.m.              199              712                  4,480
     6-8  a.m.              367            1,044                  7,946
     8-10 a.m.            1,993            6,750                 51,309
    10-12 a.m.            3,307           10,764                 79,887
    12-2  p.m.            3,392           11,535                 88,393
     2-4  p.m.            3,703           12,373                106,504
     4-6  p.m.            2,486            7,626                 59,042
     6-8  p.m.              926            2,760                 26,247
     8-10 p.m.              713            2,009                 17,448
    10-12 p.m.              448            1,092                 10,053
    __________       __________       __________      _________________
        Total:           17,939           58,164                464,560


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,823               8,146              10,969
Davis                  9,436               1,199              10,635
Irvine                 2,666                   0               2,666
Los Angeles              385               1,814               2,199
Riverside              2,323                 263               2,586
San Diego              1,222                 447               1,669
San Francisco            720                   0                 720
Santa Barbara          2,133                 813               2,946
Santa Cruz             1,991               2,193               4,184
LBL                        0                 208                 208
LLL                        0                 268                 268
Other - UC                56                 971               1,027
CSL                        0                 258                 258
CSU                      n/a                 920                 920
Other-Non-UC             n/a              16,909              16,909
                       _______             ______              _____
                      23,755              34,409              58,164

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              30,990              63,589              94,579
Davis                 74,632               6,955              81,587
Irvine                22,858                   0              22,858
Los Angeles            3,149              12,112              15,261
Riverside             13,655               3,244              16,899
San Diego              9,108               3,884              12,992
San Francisco          5,064                   0               5,064
Santa Barbara         15,647               7,596              23,243
Santa Cruz             9,392               9,160              18,552
LBL                        0               2,178               2,178
LLL                        0               2,686               2,686
Other - UC               365               7,118               7,483
CSL                        0               2,768               2,768
CSU                      n/a              10,021              10,021
Other-Non-UC             n/a             148,389             148,389
                       _______             ______              _____
                     184,860             279,700             464,560


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:25
Average session length (minutes:seconds)               12:52
Longest session recorded (minutes:seconds)            514:36
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         75.1
Retrievals per search - standard deviation            1137.0
Percent of searches completed with 0 results            28.3%

Percent of searches entered that are long                3.9%
Percent of long searches completed
  (includes partial results)                            56.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        56,286    35.7%
  DISPLAY (excluding automatic displays)      49,222    31.2%
  ACFIND                                          25     0.0%
  BROWSE                                         410     0.3%
  SELECT                                         285     0.2%
  HELP                                         1,629     1.0%
  EXPLAIN                                      1,517     1.0%
  SET/RESET                                    4,248     2.7%
  SHOW                                           453     0.3%
  AT                                           3,149     2.0%
  ADD ON (AND, OR, AND NOT)                    1,829     1.2%
  LOGON or LOGOFF                             28,970    18.4%
  COMMENT                                         22     0.0%
  SAVE                                         1,380     0.9%
  USE                                          1,306     0.8%
  OTHER                                        7,118     4.5%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,837  13.5%   1,837   23.4%      11    97.2   518.9
  AUTHOR           3,402   5.9%     804   23.6%      11    96.2   589.3
  CORPORATE AUTH     630   1.1%     203   32.2%      21   635.1  2778.4
  EXACT CA            21   0.0%       8   38.1%     111   752.2  1603.3
  TITLE WORD      14,672  25.3%   4,664   31.8%       4    45.7   430.9
  EXACT TITLE      7,683  13.2%   2,439   31.7%       2    22.2   130.3
  TITLE -> TW      1,360   2.3%     369   27.1%       8   134.7  2663.7
  TITLE -> XT      1,780   3.1%     807   45.3%       1     7.8    42.4
  SUBJECT          4,292   7.4%   1,687   39.3%      48   455.1  2540.0
  EXACT SUBJECT      271   0.5%      81   29.9%      57   451.7  1043.1
  PERIODICAL       9,044  15.6%   1,834   20.3%       5    85.8   762.5
  EXACT PE         3,570   6.1%     560   15.7%       3    21.4   115.9
  RPE                 12   0.0%       4   33.3%       5    18.5    24.7
  XRP                  1   0.0%       1    100%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           124   0.2%      27   21.8%      30   133.6   254.7
  DATE               709   1.2%     167   23.6%       4   322.6  5663.0
  FORM               502   0.9%     106   21.1%      21  1030.1  8224.9
  NUMBER*            117   0.2%      45   38.5%       2    57.8   400.2
  MUSIC*               7   0.0%       6   85.7%      44    44.0     0.0
  SERIES           1,131   1.9%     374   33.1%       3    68.2   367.8
  UNIFORM TITLE       38   0.1%      19   50.0%      27    51.7    93.8
  Other indexes      873   1.5%     475   54.4%       1    46.5   483.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,603   4.7%     717   27.5%       4   133.7  2018.9
  Single          52,698  95.3%  15,044   28.5%       5   104.7  1322.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       21   5.5%       3   14.3%       4    76.5   215.5
  CORPORATE AUTH       4   1.0%       1   25.0%       2     7.3    10.1
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            323  84.8%      64   19.8%      34   131.1   285.0
  EXACT SUBJECT       20   5.2%       4   20.0%      42   140.6   224.8
  UNIFORM TITLE        4   1.0%       1   25.0%      35    29.7     9.2
  SERIES               9   2.4%       1   11.1%      72    82.8   107.9

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             385   100%      74   19.2%      31   123.7   271.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.2%
  BRIEF                                                 70.5%
  LONG                                                   9.5%
  MARC                                                   2.8%
  FIELDS                                                 2.8%
  TAG                                                    2.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.3%

Ten most frequent errors:
  1. NS command - no next screen                        28.6%
  2. First word of command is invalid                   27.9%
  3. FIND command with invalid index name               13.5%
  4. DISPLAY command contains invalid word               3.7%
  5. KW search in database w/o KW index                  2.5%
  6. Search term missing from search command             2.4%
  7. PS command - no previous screen                     1.8%
  8. Valid command at an inappropriate time              1.6%
  9. DISPLAY command - no FIND results                   1.6%
 10. Command contains escape or arrow key                1.2%
 11. All others                                         15.2%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.7%
  2. FIND                                               13.1%
  3. INDEXES                                             8.0%
  4. COMMAND WORDS                                       5.3%
  5. Unrecognized term                                   4.5%
  6. PASSWORDS                                           4.0%
  7. DATABASES                                           2.8%
  8. DISPLAY                                             2.6%
  9. ADD-ON SEARCH                                       1.8%
 10. AT                                                  1.6%
 11. All others                                         29.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.1%
  2. First word of command is invalid                   15.5%
  3. FIND command with invalid index name               12.3%
  4. DISPLAY command - middle of >1 screen               5.0%
  5. FIND command retrieves >1 book                      3.1%
  6. NS command - no next screen                         2.8%
  7. DISPLAY command-first of >1 screen                  2.7%
  8. TW search with zero results                         2.3%
  9. DISPLAY command-complete in one screen              2.1%
 10. DISPLAY command - last of >1 screen                 2.1%
 11. All others                                         29.1%

Ten most frequent SHOW requests:
  1. TIME                                               30.6%
  2. HISTORY                                            28.4%
  3. SEARCH                                              8.8%
  4. GLOSSARY                                            7.4%
  5. SETTINGS                                            3.2%
  6. MAIL STATUS                                         3.2%
  7. DATABASES                                           2.3%
  8. SYSTEM NEWS                                         1.6%
  9. DATABASE NEWS                                       1.4%
 10. NEWS                                                1.1%
 11. All others                                         12.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)