MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 11/04/00 through 11/10/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,131               2,403               3,534
Davis                  1,986                 329               2,315
Irvine                   739                   0                 739
Los Angeles              151                 673                 824
Riverside                598                  93                 691
San Diego                332                 205                 537
San Francisco            349                   0                 349
Santa Barbara            463                 410                 873
Santa Cruz               389                 287                 676
LBL                        0                 161                 161
LLL                        0                 103                 103
Other - UC                38                 268                 306
CSL                        0                 168                 168
CSU                      n/a                 219                 219
Other-Non-UC             n/a               4,307               4,307
                       _______             ______              _____
                       6,176               9,626              15,802


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              221              727                  5,069
     2-4  a.m.              151              775                  5,200
     4-6  a.m.              184              744                  3,942
     6-8  a.m.              411            1,150                  8,946
     8-10 a.m.            1,749            5,398                 40,161
    10-12 a.m.            2,804            9,514                 74,055
    12-2  p.m.            2,832            9,447                 75,131
     2-4  p.m.            3,359           10,246                 80,657
     4-6  p.m.            2,273            6,740                 46,410
     6-8  p.m.              806            2,276                 17,891
     8-10 p.m.              636            1,915                 12,337
    10-12 p.m.              376            1,205                 12,385
    __________       __________       __________      _________________
        Total:           15,802           50,137                382,184


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,493               6,777              10,270
Davis                  6,831               1,060               7,891
Irvine                 2,163                   0               2,163
Los Angeles              554               1,641               2,195
Riverside              1,965                 247               2,212
San Diego                998                 373               1,371
San Francisco            602                   0                 602
Santa Barbara          2,132                 790               2,922
Santa Cruz             1,443                 992               2,435
LBL                        0                 291                 291
LLL                        0                 266                 266
Other - UC                11                 706                 717
CSL                        0                 225                 225
CSU                      n/a                 983                 983
Other-Non-UC             n/a              15,594              15,594
                       _______             ______              _____
                      20,192              29,945              50,137

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              25,217              56,268              81,485
Davis                 42,890               6,332              49,222
Irvine                15,797                   0              15,797
Los Angeles            5,771              11,546              17,317
Riverside             14,436               3,006              17,442
San Diego              7,362               4,157              11,519
San Francisco          3,325                   0               3,325
Santa Barbara         14,423               8,255              22,678
Santa Cruz             7,754               6,370              14,124
LBL                        0               3,113               3,113
LLL                        0               1,851               1,851
Other - UC                30               7,265               7,295
CSL                        0               1,404               1,404
CSU                      n/a               8,340               8,340
Other-Non-UC             n/a             127,272             127,272
                       _______             ______              _____
                     137,005             245,179             382,184


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              2.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:15
Average session length (minutes:seconds)               13:03
Longest session recorded (minutes:seconds)            803:15
Average number of searches completed per session         3.1
Retrievals per search - median                           2.0
Retrievals per search - average                         71.5
Retrievals per search - standard deviation             785.3
Percent of searches completed with 0 results            27.8%

Percent of searches entered that are long                4.0%
Percent of long searches completed
  (includes partial results)                            56.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        48,558    35.1%
  DISPLAY (excluding automatic displays)      43,203    31.2%
  ACFIND                                          35     0.0%
  BROWSE                                         340     0.2%
  SELECT                                         305     0.2%
  HELP                                         1,638     1.2%
  EXPLAIN                                      1,356     1.0%
  SET/RESET                                    3,641     2.6%
  SHOW                                           487     0.4%
  AT                                           2,607     1.9%
  ADD ON (AND, OR, AND NOT)                    1,498     1.1%
  LOGON or LOGOFF                             25,707    18.6%
  COMMENT                                         32     0.0%
  SAVE                                         1,372     1.0%
  USE                                          1,165     0.8%
  OTHER                                        6,491     4.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,130  14.1%   1,680   23.6%      12   114.3   896.4
  AUTHOR           2,290   4.5%     534   23.3%      13   108.9   347.2
  CORPORATE AUTH     413   0.8%     155   37.5%      22   665.8  2643.8
  EXACT CA            11   0.0%       6   54.5%       8  2451.8  5461.2
  TITLE WORD      11,429  22.7%   3,698   32.4%       5    44.2   346.7
  EXACT TITLE      6,883  13.7%   2,006   29.1%       2    29.0   373.8
  TITLE -> TW      1,324   2.6%     339   25.6%       8    55.5   241.4
  TITLE -> XT      1,740   3.5%     804   46.2%       1    13.6   106.2
  SUBJECT          4,095   8.1%   1,639   40.0%      46   403.9  1640.2
  EXACT SUBJECT      227   0.5%      78   34.4%      89   482.6  1054.1
  PERIODICAL       8,385  16.6%   1,656   19.7%       5    98.6  1394.9
  EXACT PE         3,071   6.1%     447   14.6%       2    32.1   480.6
  RPE                  2   0.0%       2    100%       0     0.0     0.0
  XRP                  2   0.0%       0    0.0%      45    45.0    46.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           182   0.4%      31   17.0%      57   255.5  1170.9
  DATE               821   1.6%     191   23.3%       4    88.6   476.9
  FORM               496   1.0%     118   23.8%      15   242.2  1345.2
  NUMBER*            192   0.4%      57   29.7%       2    16.7    76.3
  MUSIC*               9   0.0%       4   44.4%   1,131   702.6   587.9
  SERIES             946   1.9%     301   31.8%       3    81.4   664.0
  UNIFORM TITLE       13   0.0%       5   38.5%      65   893.9  1450.2
  Other indexes      763   1.5%     382   50.1%       1    11.5   110.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,568   5.4%     724   28.2%       4   108.6   777.9
  Single          45,114  94.6%  12,655   28.1%       5    98.7   932.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       81  25.8%      13   16.0%       5    29.4    54.2
  CORPORATE AUTH       1   0.3%       0    0.0%      10    10.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            201  64.0%      34   16.9%      55   114.8   167.4
  EXACT SUBJECT       28   8.9%       6   21.4%       8   135.5   286.7
  UNIFORM TITLE        1   0.3%       1    100%       0     0.0     0.0
  SERIES               2   0.6%       0    0.0%       3     3.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             326   100%      58   17.8%      24    90.5   162.5


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.1%
  BRIEF                                                 69.6%
  LONG                                                  10.3%
  MARC                                                   2.9%
  FIELDS                                                 2.9%
  TAG                                                    2.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.6%

Ten most frequent errors:
  1. First word of command is invalid                   28.8%
  2. NS command - no next screen                        26.5%
  3. FIND command with invalid index name               13.5%
  4. DISPLAY command contains invalid word               3.6%
  5. Search term missing from search command             2.7%
  6. KW search in database w/o KW index                  2.5%
  7. PS command - no previous screen                     2.4%
  8. Valid command at an inappropriate time              1.8%
  9. DISPLAY command - no FIND results                   1.7%
 10. Index invalid in current database                   1.4%
 11. All others                                         15.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.9%
  2. FIND                                               14.5%
  3. INDEXES                                             7.1%
  4. COMMAND WORDS                                       6.9%
  5. PASSWORDS                                           4.6%
  6. Unrecognized term                                   4.3%
  7. DISPLAY                                             3.2%
  8. LOCATE (PE DB)                                      2.4%
  9. DATABASES                                           2.2%
 10. CATALOG                                             1.8%
 11. All others                                         25.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 20.7%
  2. First word of command is invalid                   14.0%
  3. FIND command with invalid index name               12.8%
  4. DISPLAY command - middle of >1 screen               4.0%
  5. DISPLAY command-first of >1 screen                  2.7%
  6. FIND command retrieves >1 book                      2.6%
  7. DISPLAY command-complete in one screen              2.6%
  8. DISPLAY command - last of >1 screen                 2.5%
  9. NS command - no next screen                         2.5%
 10. SU search with zero results                         2.4%
 11. All others                                         33.2%

Ten most frequent SHOW requests:
  1. TIME                                               32.5%
  2. HISTORY                                            28.1%
  3. SEARCH                                             14.3%
  4. GLOSSARY                                           10.1%
  5. SETTINGS                                            2.1%
  6. DATABASE NEWS                                       1.3%
  7. MEDLINE NEWS                                        1.3%
  8. INSPEC LOADING STATISTICS                           1.1%
  9. MAIL STATUS                                         1.1%
 10. Z39.50 NEWS                                         0.6%
 11. All others                                          7.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)