MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 11/18/00 through 11/24/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 895               1,985               2,880
Davis                  1,644                 295               1,939
Irvine                   716                   0                 716
Los Angeles              105                 583                 688
Riverside                583                  75                 658
San Diego                336                 182                 518
San Francisco            235                   0                 235
Santa Barbara            337                 255                 592
Santa Cruz               267                 166                 433
LBL                        0                  69                  69
LLL                        0                  64                  64
Other - UC                23                 194                 217
CSL                        0                 104                 104
CSU                      n/a                  98                  98
Other-Non-UC             n/a               3,645               3,645
                       _______             ______              _____
                       5,141               7,715              12,856


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              257              890                 10,883
     2-4  a.m.              194              830                  5,124
     4-6  a.m.              194              639                  3,562
     6-8  a.m.              364            1,224                 10,060
     8-10 a.m.            1,405            4,486                 32,519
    10-12 a.m.            2,339            7,610                 62,791
    12-2  p.m.            2,309            7,297                 52,675
     2-4  p.m.            2,733            9,031                 69,822
     4-6  p.m.            1,613            4,803                 41,042
     6-8  p.m.              651            1,733                 14,539
     8-10 p.m.              461            1,222                  8,778
    10-12 p.m.              336            1,061                  8,637
    __________       __________       __________      _________________
        Total:           12,856           40,826                320,432


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,177               5,618               7,795
Davis                  6,050               1,320               7,370
Irvine                 2,554                   0               2,554
Los Angeles              319               1,797               2,116
Riverside              1,758                 195               1,953
San Diego              1,254                 377               1,631
San Francisco            385                   0                 385
Santa Barbara          1,173                 563               1,736
Santa Cruz               830                 322               1,152
LBL                        0                  97                  97
LLL                        0                 191                 191
Other - UC                 7                 581                 588
CSL                        0                 174                 174
CSU                      n/a                 335                 335
Other-Non-UC             n/a              12,749              12,749
                       _______             ______              _____
                      16,507              24,319              40,826

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,705              45,347              61,052
Davis                 37,181               6,449              43,630
Irvine                16,664                   0              16,664
Los Angeles            2,576              14,148              16,724
Riverside             12,362               1,852              14,214
San Diego              6,345               3,316               9,661
San Francisco          2,485                   0               2,485
Santa Barbara          8,589               4,722              13,311
Santa Cruz             5,392               3,495               8,887
LBL                        0                 937                 937
LLL                        0               1,253               1,253
Other - UC                49               5,546               5,595
CSL                        0                 995                 995
CSU                      n/a               5,832               5,832
Other-Non-UC             n/a             119,192             119,192
                       _______             ______              _____
                     107,348             213,084             320,432


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.5


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:06
Average session length (minutes:seconds)               13:19
Longest session recorded (minutes:seconds)              1231
Average number of searches completed per session         3.1
Retrievals per search - median                           2.0
Retrievals per search - average                         67.5
Retrievals per search - standard deviation             619.6
Percent of searches completed with 0 results            27.6%

Percent of searches entered that are long                4.6%
Percent of long searches completed
  (includes partial results)                            60.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        39,447    35.2%
  DISPLAY (excluding automatic displays)      34,735    31.0%
  ACFIND                                          14     0.0%
  BROWSE                                         271     0.2%
  SELECT                                         177     0.2%
  HELP                                         1,297     1.2%
  EXPLAIN                                      1,210     1.1%
  SET/RESET                                    2,854     2.5%
  SHOW                                           334     0.3%
  AT                                           2,456     2.2%
  ADD ON (AND, OR, AND NOT)                    1,351     1.2%
  LOGON or LOGOFF                             20,953    18.7%
  COMMENT                                         13     0.0%
  SAVE                                           683     0.6%
  USE                                            946     0.8%
  OTHER                                        5,187     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,371  15.5%   1,430   22.4%      11    88.6   369.0
  AUTHOR           2,194   5.3%     545   24.8%      13   147.6   604.1
  CORPORATE AUTH     431   1.0%     158   36.7%      22   215.1   833.6
  EXACT CA             7   0.0%       5   71.4%       5     4.5     3.5
  TITLE WORD       9,984  24.3%   3,106   31.1%       5    43.5   358.5
  EXACT TITLE      5,232  12.7%   1,522   29.1%       2    17.4   147.5
  TITLE -> TW      1,451   3.5%     345   23.8%      10    92.4   873.6
  TITLE -> XT      1,451   3.5%     751   51.8%       1     6.6    20.1
  SUBJECT          3,394   8.3%   1,333   39.3%      48   435.3  1897.5
  EXACT SUBJECT      159   0.4%      30   18.9%      65   358.0   699.6
  PERIODICAL       5,845  14.2%   1,159   19.8%       5    74.1   678.0
  EXACT PE         2,311   5.6%     341   14.8%       2    48.0   689.1
  RPE                  1   0.0%       1    100%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           115   0.3%      36   31.3%      61   263.5   792.9
  DATE               486   1.2%     107   22.0%       4    74.5   417.1
  FORM               341   0.8%      74   21.7%      19   108.8   391.7
  NUMBER*             86   0.2%      21   24.4%       1     3.0     8.2
  MUSIC*              10   0.0%       4   40.0%      63    56.7    46.4
  SERIES             765   1.9%     274   35.8%       4   148.6  1510.9
  UNIFORM TITLE       13   0.0%       3   23.1%      42   363.9  1006.4
  Other indexes      452   1.1%     167   36.9%       1    26.6   162.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,261   5.8%     660   29.2%       3    49.1   270.5
  Single          36,441  94.2%  10,062   27.6%       5    98.2   758.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       22   8.9%       4   18.2%      14    36.4    50.7
  CORPORATE AUTH       2   0.8%       2    100%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            202  82.1%      45   22.3%      36   267.7  1067.3
  EXACT SUBJECT       19   7.7%       6   31.6%     134   511.9  1224.3
  UNIFORM TITLE        1   0.4%       0    0.0%       3     3.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             252   100%      58   23.0%      33   257.2  1012.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.0%
  BRIEF                                                 68.3%
  LONG                                                  11.8%
  MARC                                                   3.3%
  FIELDS                                                 2.6%
  TAG                                                    2.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.4%

Ten most frequent errors:
  1. First word of command is invalid                   27.7%
  2. NS command - no next screen                        26.8%
  3. FIND command with invalid index name               13.6%
  4. DISPLAY command contains invalid word               3.6%
  5. Search term missing from search command             2.9%
  6. KW search in database w/o KW index                  2.9%
  7. PS command - no previous screen                     2.3%
  8. DISPLAY command - no FIND results                   1.8%
  9. Valid command at an inappropriate time              1.6%
 10. Max. # of ports to a Z39 db are in use              1.5%
 11. All others                                         15.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              23.1%
  2. FIND                                               14.0%
  3. COMMAND WORDS                                       8.3%
  4. Unrecognized term                                   6.0%
  5. INDEXES                                             5.5%
  6. PASSWORDS                                           5.3%
  7. DISPLAY                                             2.9%
  8. ADD-ON SEARCH                                       2.4%
  9. DATABASES                                           2.2%
 10. CATALOG                                             1.7%
 11. All others                                         28.7%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 19.7%
  2. FIND command with invalid index name               13.0%
  3. First word of command is invalid                   12.4%
  4. DISPLAY command - middle of >1 screen               5.0%
  5. DISPLAY command-first of >1 screen                  4.3%
  6. NS command - no next screen                         3.3%
  7. FIND command retrieves >1 book                      3.0%
  8. DISPLAY command - last of >1 screen                 2.7%
  9. KW search in database w/o KW index                  2.2%
 10. Help requested from SET DB command                  2.2%
 11. All others                                         32.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            32.2%
  2. TIME                                               24.2%
  3. GLOSSARY                                           12.0%
  4. SEARCH                                              8.3%
  5. SETTINGS                                            2.8%
  6. MAIL STATUS                                         2.5%
  7. MEDLINE NEWS                                        1.8%
  8. UCSF PASSWORDS                                      1.2%
  9. TIMEOUT SETTING                                     1.2%
 10. INSPEC LOADING STATISTICS                           0.9%
 11. All others                                         12.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)