MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/02/00 through 12/08/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,112               2,769               3,881
Davis                  2,203                 344               2,547
Irvine                   881                   0                 881
Los Angeles              156                 716                 872
Riverside                648                 162                 810
San Diego                416                 204                 620
San Francisco            338                   0                 338
Santa Barbara            491                 298                 789
Santa Cruz               340                 232                 572
LBL                        0                 117                 117
LLL                        0                 121                 121
Other - UC                34                 286                 320
CSL                        0                 185                 185
CSU                      n/a                 150                 150
Other-Non-UC             n/a               4,514               4,514
                       _______             ______              _____
                       6,619              10,098              16,717


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              269              921                  5,273
     2-4  a.m.              170              686                  3,984
     4-6  a.m.              191              688                  4,394
     6-8  a.m.              442            1,194                  9,825
     8-10 a.m.            1,920            5,463                 42,415
    10-12 a.m.            3,034           10,677                 81,843
    12-2  p.m.            2,946            9,465                 69,679
     2-4  p.m.            3,520           11,199                 87,104
     4-6  p.m.            2,357            7,106                 51,035
     6-8  p.m.              914            2,912                 26,257
     8-10 p.m.              561            1,411                 10,713
    10-12 p.m.              393            1,133                  9,183
    __________       __________       __________      _________________
        Total:           16,717           52,855                401,705


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,001               7,445              10,446
Davis                  7,747               1,303               9,050
Irvine                 2,992                   0               2,992
Los Angeles              396               1,661               2,057
Riverside              2,085                 333               2,418
San Diego              1,411                 431               1,842
San Francisco            600                   0                 600
Santa Barbara          1,774                 659               2,433
Santa Cruz             1,682                 617               2,299
LBL                        0                 157                 157
LLL                        0                 432                 432
Other - UC                30               1,441               1,471
CSL                        0                 284                 284
CSU                      n/a                 450                 450
Other-Non-UC             n/a              15,924              15,924
                       _______             ______              _____
                      21,718              31,137              52,855

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              25,419              56,344              81,763
Davis                 46,809               6,258              53,067
Irvine                23,301                   0              23,301
Los Angeles            2,709              20,876              23,585
Riverside             13,731               2,945              16,676
San Diego              8,552               5,165              13,717
San Francisco          4,250                   0               4,250
Santa Barbara         12,590               5,506              18,096
Santa Cruz             9,611               4,547              14,158
LBL                        0               1,511               1,511
LLL                        0               3,188               3,188
Other - UC               278               6,817               7,095
CSL                        0               2,573               2,573
CSU                      n/a               3,399               3,399
Other-Non-UC             n/a             135,326             135,326
                       _______             ______              _____
                     147,250             254,455             401,705


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:21
Average session length (minutes:seconds)               13:00
Longest session recorded (minutes:seconds)            550:48
Average number of searches completed per session         3.1
Retrievals per search - median                           2.0
Retrievals per search - average                         72.7
Retrievals per search - standard deviation            1225.4
Percent of searches completed with 0 results            27.9%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            62.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        51,215    34.9%
  DISPLAY (excluding automatic displays)      46,688    31.9%
  ACFIND                                          20     0.0%
  BROWSE                                         320     0.2%
  SELECT                                         290     0.2%
  HELP                                         1,410     1.0%
  EXPLAIN                                      1,326     0.9%
  SET/RESET                                    3,782     2.6%
  SHOW                                           402     0.3%
  AT                                           2,816     1.9%
  ADD ON (AND, OR, AND NOT)                    1,593     1.1%
  LOGON or LOGOFF                             27,304    18.6%
  COMMENT                                         19     0.0%
  SAVE                                         1,274     0.9%
  USE                                          1,194     0.8%
  OTHER                                        6,881     4.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,731  14.4%   1,880   24.3%      11   104.3   573.3
  AUTHOR           2,616   4.9%     632   24.2%      12   135.5   674.0
  CORPORATE AUTH     504   0.9%     176   34.9%      27   490.9  1816.6
  EXACT CA            12   0.0%       1    8.3%     130   769.4  1345.3
  TITLE WORD      13,999  26.1%   4,395   31.4%       4    43.9   267.6
  EXACT TITLE      7,390  13.8%   2,314   31.3%       2    21.0   121.4
  TITLE -> TW      1,363   2.5%     378   27.7%       9    66.2   256.6
  TITLE -> XT      1,614   3.0%     800   49.6%       1     7.6    43.6
  SUBJECT          3,535   6.6%   1,390   39.3%      44   452.5  3958.3
  EXACT SUBJECT      180   0.3%      43   23.9%      61   434.7  1067.3
  PERIODICAL       8,176  15.2%   1,576   19.3%       5    94.2  1324.5
  EXACT PE         2,846   5.3%     376   13.2%       3    20.5   257.9
  RPE                  4   0.0%       3   75.0%      41    41.0     0.0
  XRP                  2   0.0%       0    0.0%       5     5.0     2.8
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            71   0.1%       8   11.3%      48   249.5   744.5
  DATE               719   1.3%     171   23.8%       3    68.1   365.7
  FORM               792   1.5%     190   24.0%      16   653.7  6768.7
  NUMBER*             42   0.1%       9   21.4%       1   801.3  4569.9
  MUSIC*              31   0.1%      19   61.3%      56   157.3   160.2
  SERIES           1,195   2.2%     401   33.6%       4    71.3   342.3
  UNIFORM TITLE        9   0.0%       5   55.6%      38    41.3    28.1
  Other indexes      810   1.5%     340   42.0%       1    22.6   246.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,069   6.1%     892   29.1%       4    78.3   805.5
  Single          47,327  93.9%  13,282   28.1%       5   103.9  1498.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       33  11.1%       3    9.1%       6    24.2    46.1
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            234  78.5%      66   28.2%      32    92.4   138.1
  EXACT SUBJECT       18   6.0%       2   11.1%      46   140.1   219.5
  UNIFORM TITLE        1   0.3%       1    100%       0     0.0     0.0
  SERIES              12   4.0%       1    8.3%      10    75.1    95.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             311   100%      73   23.5%      22    84.6   136.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.8%
  BRIEF                                                 66.5%
  LONG                                                  11.5%
  MARC                                                   3.3%
  FIELDS                                                 2.9%
  TAG                                                    2.5%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.0%

Ten most frequent errors:
  1. NS command - no next screen                        28.9%
  2. First word of command is invalid                   27.6%
  3. FIND command with invalid index name               13.4%
  4. DISPLAY command contains invalid word               3.9%
  5. KW search in database w/o KW index                  2.9%
  6. Search term missing from search command             2.9%
  7. PS command - no previous screen                     1.8%
  8. DISPLAY command - no FIND results                   1.6%
  9. Valid command at an inappropriate time              1.5%
 10. Max. # of ports to a Z39 db are in use              1.2%
 11. All others                                         14.2%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.2%
  2. FIND                                               14.9%
  3. INDEXES                                             7.3%
  4. COMMAND WORDS                                       6.1%
  5. PASSWORDS                                           4.6%
  6. Unrecognized term                                   3.8%
  7. DATABASES                                           2.2%
  8. ADD-ON SEARCH                                       2.0%
  9. LOCATE (PE DB)                                      1.9%
 10. NRLF                                                1.6%
 11. All others                                         29.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.2%
  2. First word of command is invalid                   14.1%
  3. FIND command with invalid index name               11.9%
  4. DISPLAY command - middle of >1 screen               4.4%
  5. FIND command retrieves >1 book                      2.9%
  6. DISPLAY command-first of >1 screen                  2.7%
  7. NS command - no next screen                         2.6%
  8. KW search in database w/o KW index                  2.6%
  9. TW search with zero results                         2.5%
 10. DISPLAY command-complete in one screen              2.1%
 11. All others                                         31.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            35.2%
  2. TIME                                               27.3%
  3. SEARCH                                              9.6%
  4. GLOSSARY                                            6.3%
  5. SETTINGS                                            2.5%
  6. MAIL STATUS                                         2.0%
  7. MEDLINE NEWS                                        1.3%
  8. SYSTEM NEWS                                         1.0%
  9. LOCATION                                            0.8%
 10. STANFORD UNIVERSITY PASSWORDS                       0.8%
 11. All others                                         13.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)