MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/09/00 through 12/15/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 782               2,530               3,312
Davis                  1,831                 320               2,151
Irvine                   753                   0                 753
Los Angeles              122                 645                 767
Riverside                591                 128                 719
San Diego                467                 257                 724
San Francisco            347                   0                 347
Santa Barbara            412                 260                 672
Santa Cruz               365                 206                 571
LBL                        0                 116                 116
LLL                        0                  76                  76
Other - UC                26                 213                 239
CSL                        0                 113                 113
CSU                      n/a                 135                 135
Other-Non-UC             n/a               3,864               3,864
                       _______             ______              _____
                       5,696               8,863              14,559


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              253            1,048                  6,310
     2-4  a.m.              137              661                  3,880
     4-6  a.m.              164              632                  6,179
     6-8  a.m.              368            1,369                  9,800
     8-10 a.m.            1,698            5,017                 33,740
    10-12 a.m.            2,725            9,634                 66,425
    12-2  p.m.            2,654            9,483                 64,340
     2-4  p.m.            3,040           10,251                 69,348
     4-6  p.m.            2,055            6,996                 45,890
     6-8  p.m.              706            2,176                 18,968
     8-10 p.m.              418            1,108                  8,288
    10-12 p.m.              341            1,065                  9,869
    __________       __________       __________      _________________
        Total:           14,559           49,440                343,037


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,159               8,173              10,332
Davis                  5,339               1,215               6,554
Irvine                 2,892                   0               2,892
Los Angeles              386               1,631               2,017
Riverside              1,767                 339               2,106
San Diego              1,612                 560               2,172
San Francisco            822                   0                 822
Santa Barbara          1,302                 709               2,011
Santa Cruz             2,121                 625               2,746
LBL                        0                 169                 169
LLL                        0                 309                 309
Other - UC                32               1,645               1,677
CSL                        0                 207                 207
CSU                      n/a                 365                 365
Other-Non-UC             n/a              15,061              15,061
                       _______             ______              _____
                      18,432              31,008              49,440

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,342              54,680              71,022
Davis                 34,831               6,189              41,020
Irvine                18,877                   0              18,877
Los Angeles            4,332              13,330              17,662
Riverside             11,478               3,657              15,135
San Diego              7,484               4,465              11,949
San Francisco          5,335                   0               5,335
Santa Barbara         11,655               4,818              16,473
Santa Cruz            10,963               4,531              15,494
LBL                        0               3,824               3,824
LLL                        0               2,301               2,301
Other - UC               196               5,628               5,824
CSL                        0               1,149               1,149
CSU                      n/a               4,652               4,652
Other-Non-UC             n/a             112,320             112,320
                       _______             ______              _____
                     121,493             221,544             343,037


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              3.6

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 9:40
Average session length (minutes:seconds)               13:54
Longest session recorded (minutes:seconds)            883:54
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         72.8
Retrievals per search - standard deviation            1362.3
Percent of searches completed with 0 results            29.3%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            64.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        47,669    36.1%
  DISPLAY (excluding automatic displays)      42,156    31.9%
  ACFIND                                          22     0.0%
  BROWSE                                         208     0.2%
  SELECT                                         200     0.2%
  HELP                                         1,084     0.8%
  EXPLAIN                                      1,035     0.8%
  SET/RESET                                    3,464     2.6%
  SHOW                                           471     0.4%
  AT                                           2,578     2.0%
  ADD ON (AND, OR, AND NOT)                    1,732     1.3%
  LOGON or LOGOFF                             23,647    17.9%
  COMMENT                                         27     0.0%
  SAVE                                           968     0.7%
  USE                                          1,083     0.8%
  OTHER                                        5,837     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,400  14.8%   1,805   24.4%      12    83.8   354.0
  AUTHOR           2,324   4.7%     536   23.1%      13   101.6   322.4
  CORPORATE AUTH     517   1.0%     194   37.5%      22  1506.2 13406.9
  EXACT CA            16   0.0%       2   12.5%     253   866.1  1542.1
  TITLE WORD      11,493  23.0%   3,804   33.1%       5    40.7   258.7
  EXACT TITLE      8,124  16.3%   3,119   38.4%       2    21.2   155.9
  TITLE -> TW      1,260   2.5%     358   28.4%      10    63.7   242.2
  TITLE -> XT      1,601   3.2%     823   51.4%       1     6.2    18.7
  SUBJECT          2,998   6.0%   1,104   36.8%      44   410.2  1701.1
  EXACT SUBJECT      143   0.3%      29   20.3%      52   754.0  2599.2
  PERIODICAL       8,082  16.2%   1,585   19.6%       4    96.6  1474.2
  EXACT PE         2,747   5.5%     386   14.1%       2    36.0   591.1
  RPE                  4   0.0%       3   75.0%       4     4.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           116   0.2%       8    6.9%      45   377.2  1917.6
  DATE               651   1.3%     148   22.7%       6   107.1   564.6
  FORM               730   1.5%     185   25.3%      13    94.1   322.6
  NUMBER*             37   0.1%      12   32.4%       1   111.7   403.7
  MUSIC*               9   0.0%       6   66.7%      32    28.0    24.2
  SERIES           1,054   2.1%     295   28.0%       3   219.9  2999.7
  UNIFORM TITLE       11   0.0%       3   27.3%      48   128.6   226.9
  Other indexes      650   1.3%     287   44.2%       1   148.5  1760.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,848   6.1%     807   28.3%       5    65.6   338.0
  Single          44,097  93.9%  13,035   29.6%       5   106.3  1699.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        6   3.2%       1   16.7%       4     4.8     3.1
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            162  85.3%      33   20.4%      39   100.1   126.7
  EXACT SUBJECT       22  11.6%       2    9.1%       7    37.4    59.2
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             195   100%      36   18.5%      29    87.1   119.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.8%
  BRIEF                                                 67.2%
  LONG                                                  11.6%
  MARC                                                   3.8%
  FIELDS                                                 2.9%
  TAG                                                    2.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.8%

Ten most frequent errors:
  1. NS command - no next screen                        30.1%
  2. First word of command is invalid                   27.4%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               4.3%
  5. Search term missing from search command             2.7%
  6. Max. # of ports to a Z39 db are in use              2.1%
  7. KW search in database w/o KW index                  2.0%
  8. PS command - no previous screen                     1.8%
  9. DISPLAY command - no FIND results                   1.8%
 10. Valid command at an inappropriate time              1.4%
 11. All others                                         14.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              23.5%
  2. FIND                                               15.0%
  3. INDEXES                                             8.3%
  4. COMMAND WORDS                                       6.6%
  5. Unrecognized term                                   3.8%
  6. PASSWORDS                                           3.2%
  7. CATALOG                                             2.3%
  8. DISPLAY                                             2.0%
  9. ADD-ON SEARCH                                       1.9%
 10. DATABASES                                           1.5%
 11. All others                                         31.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 20.2%
  2. First word of command is invalid                   12.5%
  3. FIND command with invalid index name               11.6%
  4. DISPLAY command - middle of >1 screen               3.9%
  5. DISPLAY command-first of >1 screen                  3.8%
  6. NS command - no next screen                         3.3%
  7. FIND command retrieves >1 book                      3.2%
  8. F/BR with index invalid in current DB               2.8%
  9. Help requested from SET DB command                  2.5%
 10. DISPLAY command-complete in one screen              2.1%
 11. All others                                         34.1%

Ten most frequent SHOW requests:
  1. TIME                                               46.2%
  2. HISTORY                                            26.2%
  3. SEARCH                                              7.3%
  4. GLOSSARY                                            3.5%
  5. SETTINGS                                            2.2%
  6. MAIL STATUS                                         1.8%
  7. NEWS                                                1.5%
  8. DATABASE NEWS                                       1.1%
  9. MEDLINE NEWS                                        1.1%
 10. LOCATION                                            0.9%
 11. All others                                          8.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)