MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/16/00 through 12/22/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 690               2,046               2,736
Davis                  1,384                 236               1,620
Irvine                   557                   0                 557
Los Angeles              107                 439                 546
Riverside                461                  87                 548
San Diego                380                 195                 575
San Francisco            298                   0                 298
Santa Barbara            224                 163                 387
Santa Cruz               250                 123                 373
LBL                        0                  88                  88
LLL                        0                  61                  61
Other - UC                37                 134                 171
CSL                        0                 181                 181
CSU                      n/a                  52                  52
Other-Non-UC             n/a               3,236               3,236
                       _______             ______              _____
                       4,388               7,041              11,429


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              248              678                  7,147
     2-4  a.m.              151              460                  3,787
     4-6  a.m.              106              392                  2,190
     6-8  a.m.              356              761                  5,822
     8-10 a.m.            1,515            4,141                 30,507
    10-12 a.m.            2,356            8,147                 54,266
    12-2  p.m.            2,191            6,743                 52,737
     2-4  p.m.            2,231            7,309                 49,428
     4-6  p.m.            1,331            4,019                 35,094
     6-8  p.m.              454            1,252                 10,760
     8-10 p.m.              242              791                  6,494
    10-12 p.m.              248              696                  8,928
    __________       __________       __________      _________________
        Total:           11,429           35,389                267,160


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,662               5,505               7,167
Davis                  4,814               1,073               5,887
Irvine                 2,251                   0               2,251
Los Angeles              272                 815               1,087
Riverside              1,269                 305               1,574
San Diego              1,751                 399               2,150
San Francisco            536                   0                 536
Santa Barbara            681                 272                 953
Santa Cruz               858                 333               1,191
LBL                        0                  95                  95
LLL                        0                 123                 123
Other - UC                45                 385                 430
CSL                        0                 301                 301
CSU                      n/a                 111                 111
Other-Non-UC             n/a              11,533              11,533
                       _______             ______              _____
                      14,139              21,250              35,389

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,024              47,619              63,643
Davis                 27,260               4,851              32,111
Irvine                15,690                   0              15,690
Los Angeles            2,087               8,055              10,142
Riverside             12,374               2,873              15,247
San Diego              6,560               2,429               8,989
San Francisco          5,067                   0               5,067
Santa Barbara          6,498               2,553               9,051
Santa Cruz             5,666               2,216               7,882
LBL                        0                 599                 599
LLL                        0               1,402               1,402
Other - UC               220               2,370               2,590
CSL                        0               1,797               1,797
CSU                      n/a               1,152               1,152
Other-Non-UC             n/a              91,798              91,798
                       _______             ______              _____
                      97,446             169,714             267,160


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              1.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:08
Average session length (minutes:seconds)               14:40
Longest session recorded (minutes:seconds)            836:27
Average number of searches completed per session         3.1
Retrievals per search - median                           2.0
Retrievals per search - average                         51.1
Retrievals per search - standard deviation             691.7
Percent of searches completed with 0 results            26.9%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            62.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        34,254    35.1%
  DISPLAY (excluding automatic displays)      30,994    31.8%
  ACFIND                                           9     0.0%
  BROWSE                                         198     0.2%
  SELECT                                         144     0.1%
  HELP                                           654     0.7%
  EXPLAIN                                        638     0.7%
  SET/RESET                                    2,781     2.9%
  SHOW                                           286     0.3%
  AT                                           2,186     2.2%
  ADD ON (AND, OR, AND NOT)                    1,116     1.1%
  LOGON or LOGOFF                             18,253    18.7%
  COMMENT                                          9     0.0%
  SAVE                                           612     0.6%
  USE                                            921     0.9%
  OTHER                                        4,490     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,642  15.7%   1,320   23.4%      11    82.7   519.6
  AUTHOR           1,351   3.8%     296   21.9%      12    90.0   452.0
  CORPORATE AUTH     405   1.1%     134   33.1%      13   554.2  5486.3
  EXACT CA            13   0.0%       2   15.4%     255   945.8  1762.1
  TITLE WORD       8,694  24.2%   2,733   31.4%       4    44.7   443.7
  EXACT TITLE      5,349  14.9%   1,473   27.5%       2    20.5   141.6
  TITLE -> TW      1,091   3.0%     318   29.1%       7    52.3   111.9
  TITLE -> XT      1,027   2.9%     508   49.5%       1     6.3    19.3
  SUBJECT          1,706   4.7%     590   34.6%      35   257.5  1225.4
  EXACT SUBJECT      118   0.3%      23   19.5%      83   305.8   783.3
  PERIODICAL       6,090  16.9%   1,230   20.2%       4    69.8   802.6
  EXACT PE         1,950   5.4%     288   14.8%       3    21.9   117.3
  RPE                  3   0.0%       1   33.3%       9     8.5     2.1
  XRP                  3   0.0%       1   33.3%      61    61.0    82.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            79   0.2%      19   24.0%      36   198.2   546.2
  DATE               485   1.3%     117   24.1%       3    75.9   400.5
  FORM               491   1.4%     125   25.5%      13    80.8   231.0
  NUMBER*             37   0.1%      19   51.3%       3    13.1    27.9
  MUSIC*              17   0.0%      10   58.8%      19    34.3    30.2
  SERIES             861   2.4%     244   28.3%       2    99.8  1145.9
  UNIFORM TITLE        7   0.0%       2   28.6%       6   654.8  1454.7
  Other indexes      559   1.6%     266   47.6%       1    24.3   152.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,045   6.1%     566   27.7%       4    54.8   280.4
  Single          31,739  93.9%   8,552   26.9%       4    72.0   843.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       15   8.4%       0    0.0%      21    53.4    88.9
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            152  85.4%      26   17.1%      26    92.4   139.4
  EXACT SUBJECT        9   5.1%       1   11.1%      34   124.5   172.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   1.1%       1   50.0%      20    20.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             188   100%      31   16.5%      25    86.0   134.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 66.0%
  LONG                                                  10.9%
  MARC                                                   3.5%
  FIELDS                                                 3.4%
  TAG                                                    2.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.9%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.3%

Ten most frequent errors:
  1. NS command - no next screen                        30.8%
  2. First word of command is invalid                   26.3%
  3. FIND command with invalid index name               12.2%
  4. DISPLAY command contains invalid word               3.7%
  5. Search term missing from search command             2.4%
  6. Max. # of ports to a Z39 db are in use              2.4%
  7. KW search in database w/o KW index                  2.0%
  8. DISPLAY command - no FIND results                   1.9%
  9. PS command - no previous screen                     1.8%
 10. Valid command at an inappropriate time              1.5%
 11. All others                                         15.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              20.1%
  2. FIND                                               11.8%
  3. INDEXES                                             8.6%
  4. COMMAND WORDS                                       6.7%
  5. PASSWORDS                                           5.3%
  6. Unrecognized term                                   4.4%
  7. DATABASES                                           3.3%
  8. CATALOG                                             3.1%
  9. DISPLAY                                             2.8%
 10. ADD-ON SEARCH                                       2.4%
 11. All others                                         31.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.1%
  2. First word of command is invalid                   15.0%
  3. FIND command with invalid index name               11.0%
  4. NS command - no next screen                         4.0%
  5. FIND command retrieves >1 book                      3.8%
  6. DISPLAY command - last of >1 screen                 3.4%
  7. DISPLAY command - middle of >1 screen               3.3%
  8. DISPLAY command-complete in one screen              2.7%
  9. TW search with zero results                         2.3%
 10. F/BR with index invalid in current DB               2.1%
 11. All others                                         31.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            32.7%
  2. TIME                                               30.6%
  3. GLOSSARY                                            7.8%
  4. SEARCH                                              6.8%
  5. MAIL SETTINGS                                       3.6%
  6. SETTINGS                                            1.8%
  7. MEDLINE NEWS                                        1.8%
  8. DATABASES                                           1.8%
  9. MAIL STATUS                                         1.4%
 10. DATABASE NEWS                                       1.1%
 11. All others                                         10.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)