MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/23/00 through 12/29/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                  29                 473                 502
Davis                    398                 107                 505
Irvine                   239                   0                 239
Los Angeles               47                 223                 270
Riverside                 47                  27                  74
San Diego                159                 116                 275
San Francisco            200                   0                 200
Santa Barbara            124                 132                 256
Santa Cruz                16                  72                  88
LBL                        0                  11                  11
LLL                        0                  27                  27
Other - UC                 6                  31                  37
CSL                        0                 118                 118
CSU                      n/a                  14                  14
Other-Non-UC             n/a               1,688               1,688
                       _______             ______              _____
                       1,265               3,039               4,304


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               83              288                  4,894
     2-4  a.m.               56              245                  1,856
     4-6  a.m.               52              270                  7,187
     6-8  a.m.              148              386                  4,457
     8-10 a.m.              549            1,694                 12,573
    10-12 a.m.              856            2,857                 54,767
    12-2  p.m.              764            2,992                 22,246
     2-4  p.m.              745            2,809                 56,897
     4-6  p.m.              530            1,535                 10,173
     6-8  p.m.              197              541                  6,678
     8-10 p.m.              174              421                  3,629
    10-12 p.m.              150              396                 13,565
    __________       __________       __________      _________________
        Total:            4,304           14,434                198,922


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 283               1,863               2,146
Davis                  1,142                 371               1,513
Irvine                   584                   0                 584
Los Angeles              191                 552                 743
Riverside                106                  92                 198
San Diego                839                 208               1,047
San Francisco            323                   0                 323
Santa Barbara            500                 373                 873
Santa Cruz                55                 292                 347
LBL                        0                  93                  93
LLL                        0                 113                 113
Other - UC                 5                  59                  64
CSL                        0                 211                 211
CSU                      n/a                  34                  34
Other-Non-UC             n/a               6,145               6,145
                       _______             ______              _____
                       4,028              10,406              14,434

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,386              12,560              14,946
Davis                  8,487               1,392               9,879
Irvine                 3,754                   0               3,754
Los Angeles            3,214               3,956               7,170
Riverside                429                 708               1,137
San Diego              4,248               3,826               8,074
San Francisco          2,706                   0               2,706
Santa Barbara          4,161               3,359               7,520
Santa Cruz               307               3,312               3,619
LBL                        0                 126                 126
LLL                        0                 630                 630
Other - UC                31                 353                 384
CSL                        0               1,085               1,085
CSU                      n/a                 215                 215
Other-Non-UC             n/a             137,677             137,677
                       _______             ______              _____
                      29,723             169,199             198,922


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              1.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 6:21
Average session length (minutes:seconds)               17:16
Longest session recorded (minutes:seconds)            857:08
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         83.9
Retrievals per search - standard deviation            1289.9
Percent of searches completed with 0 results            26.0%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            66.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        13,904    35.4%
  DISPLAY (excluding automatic displays)      12,650    32.2%
  ACFIND                                          12     0.0%
  BROWSE                                          82     0.2%
  SELECT                                          51     0.1%
  HELP                                           233     0.6%
  EXPLAIN                                        298     0.8%
  SET/RESET                                      990     2.5%
  SHOW                                           137     0.3%
  AT                                             491     1.2%
  ADD ON (AND, OR, AND NOT)                      508     1.3%
  LOGON or LOGOFF                              6,969    17.7%
  COMMENT                                          9     0.0%
  SAVE                                           564     1.4%
  USE                                            314     0.8%
  OTHER                                        2,071     5.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    2,405  16.6%     550   22.9%      14    88.7   424.6
  AUTHOR             840   5.8%     192   22.9%      17   151.7   921.8
  CORPORATE AUTH     104   0.7%      40   38.5%     105   391.4   706.7
  EXACT CA             1   0.0%       1    100%       0     0.0     0.0
  TITLE WORD       3,349  23.1%   1,080   32.2%       4    40.0   163.7
  EXACT TITLE      2,101  14.5%     552   26.3%       2    15.3    88.6
  TITLE -> TW        263   1.8%      75   28.5%       7    46.1   129.7
  TITLE -> XT        330   2.3%     143   43.3%       1     4.8    14.5
  SUBJECT            732   5.0%     259   35.4%      53   592.8  2264.1
  EXACT SUBJECT       57   0.4%      16   28.1%      54  1831.3  7119.0
  PERIODICAL       2,674  18.4%     529   19.8%       4   152.1  2841.7
  EXACT PE           696   4.8%      89   12.8%       3    17.6    82.8
  RPE                  1   0.0%       0    0.0%       2     2.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            24   0.2%       0    0.0%     129  2010.5  4797.8
  DATE               269   1.9%      52   19.3%       8   176.2   683.2
  FORM               155   1.1%      32   20.6%      33   152.5   458.5
  NUMBER*              0   0.0%       0    0.0%       0     0.0     0.0
  MUSIC*               1   0.0%       1    100%       0     0.0     0.0
  SERIES             282   1.9%      69   24.5%       2   102.1   772.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes      241   1.7%     104   43.2%       1    18.0   102.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple           748   5.5%     174   23.3%       7   159.2   865.4
  Single          12,955  94.5%   3,422   26.4%       5   110.0  1554.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        7   8.5%       0    0.0%      22    90.3   189.1
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             44  53.7%       7   15.9%      32   168.9   241.8
  EXACT SUBJECT       29  35.4%       2    6.9%     357  2659.6  6201.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   2.4%       1   50.0%       2     2.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single              82   100%      10   12.2%      50  1092.9  3950.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.5%
  BRIEF                                                 68.1%
  LONG                                                  12.8%
  MARC                                                   2.0%
  FIELDS                                                 2.8%
  TAG                                                    1.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.2%

Ten most frequent errors:
  1. NS command - no next screen                        30.3%
  2. First word of command is invalid                   24.8%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               4.1%
  5. KW search in database w/o KW index                  3.1%
  6. Search term missing from search command             2.1%
  7. Max. # of ports to a Z39 db are in use              1.7%
  8. DISPLAY command - no FIND results                   1.6%
  9. PS command - no previous screen                     1.6%
 10. Index invalid in current database                   1.2%
 11. All others                                         17.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              20.5%
  2. FIND                                               11.4%
  3. INDEXES                                             7.7%
  4. PASSWORDS                                           6.7%
  5. COMMAND WORDS                                       6.4%
  6. DISPLAY                                             6.0%
  7. Unrecognized term                                   5.7%
  8. DATABASES                                           2.7%
  9. MAIL                                                2.0%
 10. DATES                                               2.0%
 11. All others                                         28.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.4%
  2. First word of command is invalid                   10.9%
  3. FIND command with invalid index name               10.9%
  4. TW search with zero results                         3.8%
  5. DISPLAY command-first of >1 screen                  3.4%
  6. DISPLAY command - middle of >1 screen               3.2%
  7. FIND command retrieves >1 book                      2.8%
  8. KW search in database w/o KW index                  2.4%
  9. NS command - no next screen                         2.3%
 10. DISPLAY command - last of >1 screen                 2.3%
 11. All others                                         35.6%

Ten most frequent SHOW requests:
  1. TIME                                               41.9%
  2. HISTORY                                            17.8%
  3. GLOSSARY                                           10.1%
  4. MAIL STATUS                                         5.4%
  5. Z39.50 NEWS                                         3.1%
  6. SETTINGS                                            3.1%
  7. SEARCH                                              3.1%
  8. INSPEC LOADING STATISTICS                           1.6%
  9. STANFORD UNIVERSITY PASSWORDS                       1.6%
 10. 0213                                                1.6%
 11. All others                                         10.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)