MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/30/00 through 01/05/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 575               1,748               2,323
Davis                  1,409                 268               1,677
Irvine                   509                   0                 509
Los Angeles               98                 326                 424
Riverside                459                  85                 544
San Diego                286                 185                 471
San Francisco            248                   0                 248
Santa Barbara            184                 181                 365
Santa Cruz               221                 179                 400
LBL                        0                  71                  71
LLL                        0                  65                  65
Other - UC                27                 102                 129
CSL                        0                 103                 103
CSU                      n/a                  71                  71
Other-Non-UC             n/a               2,980               2,980
                       _______             ______              _____
                       4,016               6,364              10,380


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              175              554                  5,750
     2-4  a.m.              115              521                  5,742
     4-6  a.m.              121              629                  4,792
     6-8  a.m.              278            1,274                  9,050
     8-10 a.m.            1,276            4,222                 31,527
    10-12 a.m.            2,079            7,462                 52,370
    12-2  p.m.            2,087            6,515                 46,673
     2-4  p.m.            2,361            7,549                 58,691
     4-6  p.m.            1,116            3,746                 28,719
     6-8  p.m.              328              917                  7,786
     8-10 p.m.              227              557                  3,638
    10-12 p.m.              217              627                  6,876
    __________       __________       __________      _________________
        Total:           10,380           34,573                261,614


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,431               5,141               6,572
Davis                  5,268               1,007               6,275
Irvine                 1,601                   0               1,601
Los Angeles              264                 681                 945
Riverside              1,385                 358               1,743
San Diego                996                 299               1,295
San Francisco            459                   0                 459
Santa Barbara            533                 495               1,028
Santa Cruz             1,090                 522               1,612
LBL                        0                 117                 117
LLL                        0                 168                 168
Other - UC                23                 300                 323
CSL                        0                 238                 238
CSU                      n/a                 251                 251
Other-Non-UC             n/a              11,946              11,946
                       _______             ______              _____
                      13,050              21,523              34,573

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              10,875              44,302              55,177
Davis                 33,905               7,034              40,939
Irvine                12,420                   0              12,420
Los Angeles            1,510               5,414               6,924
Riverside              9,439               1,737              11,176
San Diego              5,114               2,129               7,243
San Francisco          3,150                   0               3,150
Santa Barbara          4,626               3,822               8,448
Santa Cruz             4,993               3,549               8,542
LBL                        0                 895                 895
LLL                        0               2,356               2,356
Other - UC               154               1,459               1,613
CSL                        0               1,899               1,899
CSU                      n/a               3,690               3,690
Other-Non-UC             n/a              97,142              97,142
                       _______             ______              _____
                      86,186             175,428             261,614


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              1.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.7


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:58
Average session length (minutes:seconds)               14:16
Longest session recorded (minutes:seconds)            731:33
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         51.5
Retrievals per search - standard deviation             487.1
Percent of searches completed with 0 results            27.0%

Percent of searches entered that are long                3.9%
Percent of long searches completed
  (includes partial results)                            65.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        33,448    35.3%
  DISPLAY (excluding automatic displays)      31,288    33.0%
  ACFIND                                           4     0.0%
  BROWSE                                         166     0.2%
  SELECT                                         221     0.2%
  HELP                                           632     0.7%
  EXPLAIN                                        710     0.7%
  SET/RESET                                    2,582     2.7%
  SHOW                                           215     0.2%
  AT                                           1,803     1.9%
  ADD ON (AND, OR, AND NOT)                    1,082     1.1%
  LOGON or LOGOFF                             16,696    17.6%
  COMMENT                                          2     0.0%
  SAVE                                           972     1.0%
  USE                                            743     0.8%
  OTHER                                        4,200     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,696  16.2%   1,282   22.5%      11    79.5   334.3
  AUTHOR           1,422   4.0%     344   24.2%      12   106.5   383.1
  CORPORATE AUTH     351   1.0%     135   38.5%      26   434.2  1840.5
  EXACT CA             3   0.0%       0    0.0%       6    12.3    11.8
  TITLE WORD       8,975  25.5%   2,838   31.6%       4    38.9   389.4
  EXACT TITLE      4,535  12.9%   1,290   28.4%       2    18.4   107.8
  TITLE -> TW        888   2.5%     242   27.3%       6    42.9   102.3
  TITLE -> XT        945   2.7%     465   49.2%       1    12.2    50.5
  SUBJECT          1,261   3.6%     441   35.0%      41   336.0  1092.0
  EXACT SUBJECT      108   0.3%      23   21.3%      72   555.7  1209.0
  PERIODICAL       6,494  18.4%   1,463   22.5%       4    65.2   597.5
  EXACT PE         2,164   6.1%     327   15.1%       2    28.6   628.3
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  2   0.0%       0    0.0%       1     1.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            25   0.1%       3   12.0%      63   175.9   305.2
  DATE               546   1.6%     141   25.8%       3    49.4   180.2
  FORM               538   1.5%     128   23.8%       7   159.2  1113.0
  NUMBER*             26   0.1%       8   30.8%       2    59.3   153.1
  MUSIC*              18   0.1%      15   83.3%      11   963.7  1657.9
  SERIES             796   2.3%     253   31.8%       3   157.4  1661.5
  UNIFORM TITLE        2   0.0%       0    0.0%   1,695  1695.0  2231.6
  Other indexes      412   1.2%     148   35.9%       1     7.8    28.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,070   6.3%     557   26.9%       3    42.3   300.8
  Single          30,919  93.7%   8,387   27.1%       4    73.1   591.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   7.4%       0    0.0%       6    13.9    18.7
  CORPORATE AUTH       1   0.7%       0    0.0%     200   200.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             99  72.8%      17   17.2%      24   141.3   495.7
  EXACT SUBJECT       26  19.1%       2    7.7%      91    71.9    31.3
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             158   100%      23   14.6%      28   110.3   390.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                12.3%
  BRIEF                                                 66.9%
  LONG                                                  10.4%
  MARC                                                   3.2%
  FIELDS                                                 3.3%
  TAG                                                    2.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        31.3%
  2. First word of command is invalid                   25.0%
  3. FIND command with invalid index name               11.9%
  4. DISPLAY command contains invalid word               4.5%
  5. Search term missing from search command             2.3%
  6. KW search in database w/o KW index                  2.1%
  7. DISPLAY command - no FIND results                   2.0%
  8. PS command - no previous screen                     2.0%
  9. Max. # of ports to a Z39 db are in use              1.8%
 10. Index invalid in current database                   1.6%
 11. All others                                         15.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.3%
  2. FIND                                               14.2%
  3. INDEXES                                             7.3%
  4. COMMAND WORDS                                       7.3%
  5. Unrecognized term                                   5.8%
  6. DISPLAY                                             3.1%
  7. DATABASES                                           2.7%
  8. PASSWORDS                                           2.7%
  9. CATALOG                                             2.3%
 10. NRLF                                                1.8%
 11. All others                                         30.6%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 20.0%
  2. First word of command is invalid                   12.6%
  3. FIND command with invalid index name               12.5%
  4. DISPLAY command - middle of >1 screen               4.7%
  5. DISPLAY command-complete in one screen              3.4%
  6. NS command - no next screen                         3.3%
  7. F/BR with index invalid in current DB               3.1%
  8. DISPLAY command-first of >1 screen                  2.8%
  9. Help requested from SET DB command                  2.7%
 10. KW search in database w/o KW index                  2.0%
 11. All others                                         32.9%

Ten most frequent SHOW requests:
  1. HISTORY                                            41.4%
  2. GLOSSARY                                           10.0%
  3. SEARCH                                             10.0%
  4. TIME                                                9.0%
  5. SETTINGS                                            3.8%
  6. MAIL STATUS                                         3.3%
  7. SYSTEM NEWS                                         1.9%
  8. SYSTEMS INFORMATION                                 1.9%
  9. DATABASE NEWS                                       1.4%
 10. UPDATE                                              1.4%
 11. All others                                         15.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)