MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/06/01 through 01/12/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 643               2,251               2,894
Davis                  2,090                 437               2,527
Irvine                   885                   0                 885
Los Angeles              156                 559                 715
Riverside                657                 116                 773
San Diego                503                 230                 733
San Francisco            346                   0                 346
Santa Barbara            424                 308                 732
Santa Cruz               353                 252                 605
LBL                        0                 105                 105
LLL                        0                  75                  75
Other - UC                53                 175                 228
CSL                        0                 152                 152
CSU                      n/a                 172                 172
Other-Non-UC             n/a               4,422               4,422
                       _______             ______              _____
                       6,110               9,254              15,364


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              273              909                  6,383
     2-4  a.m.              150              727                  4,450
     4-6  a.m.              171              708                  5,041
     6-8  a.m.              411            1,588                 12,187
     8-10 a.m.            1,868            6,608                 57,387
    10-12 a.m.            2,826            9,755                 73,951
    12-2  p.m.            2,975            9,850                 74,217
     2-4  p.m.            3,168           10,820                 84,485
     4-6  p.m.            2,153            7,824                 60,417
     6-8  p.m.              626            2,231                 19,459
     8-10 p.m.              381            1,104                 12,545
    10-12 p.m.              362              972                  8,975
    __________       __________       __________      _________________
        Total:           15,364           53,096                419,497


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,676               7,081               8,757
Davis                  9,044               1,646              10,690
Irvine                 3,326                   0               3,326
Los Angeles              404               1,492               1,896
Riverside              2,009                 317               2,326
San Diego              1,591                 425               2,016
San Francisco            575                   0                 575
Santa Barbara          1,472                 686               2,158
Santa Cruz             2,112                 658               2,770
LBL                        0                 121                 121
LLL                        0                 240                 240
Other - UC                43                 603                 646
CSL                        0                 225                 225
CSU                      n/a                 600                 600
Other-Non-UC             n/a              16,750              16,750
                       _______             ______              _____
                      22,252              30,844              53,096

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,622              65,406              82,028
Davis                 62,733               8,816              71,549
Irvine                23,444                   0              23,444
Los Angeles            3,918              13,062              16,980
Riverside             12,041               2,714              14,755
San Diego              7,396               2,892              10,288
San Francisco          4,168                   0               4,168
Santa Barbara         11,765               6,974              18,739
Santa Cruz            11,656               4,879              16,535
LBL                        0               1,072               1,072
LLL                        0               5,863               5,863
Other - UC               782               4,953               5,735
CSL                        0               1,463               1,463
CSU                      n/a               7,001               7,001
Other-Non-UC             n/a             139,877             139,877
                       _______             ______              _____
                     154,525             264,972             419,497


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:10
Average session length (minutes:seconds)               14:17
Longest session recorded (minutes:seconds)              1062
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         72.6
Retrievals per search - standard deviation            1240.2
Percent of searches completed with 0 results            25.8%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            62.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        51,266    34.8%
  DISPLAY (excluding automatic displays)      50,410    34.2%
  ACFIND                                           7     0.0%
  BROWSE                                         220     0.1%
  SELECT                                         163     0.1%
  HELP                                           958     0.7%
  EXPLAIN                                      1,140     0.8%
  SET/RESET                                    3,781     2.6%
  SHOW                                           320     0.2%
  AT                                           3,615     2.5%
  ADD ON (AND, OR, AND NOT)                    1,797     1.2%
  LOGON or LOGOFF                             24,657    16.7%
  COMMENT                                          9     0.0%
  SAVE                                         1,521     1.0%
  USE                                          1,174     0.8%
  OTHER                                        6,244     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,357  15.4%   1,971   23.6%      11    78.4   317.1
  AUTHOR           2,037   3.8%     459   22.5%      14    96.2   357.0
  CORPORATE AUTH     552   1.0%     188   34.1%      22   269.2   801.4
  EXACT CA            14   0.0%       6   42.9%      17   667.0  1400.2
  TITLE WORD      13,359  24.6%   4,079   30.5%       4    51.0   875.4
  EXACT TITLE      7,359  13.6%   2,079   28.3%       2    21.8   152.0
  TITLE -> TW        987   1.8%     248   25.1%       9    66.8   569.9
  TITLE -> XT      1,312   2.4%     598   45.6%       1    11.1    99.3
  SUBJECT          2,426   4.5%     792   32.6%      42   437.4  2399.6
  EXACT SUBJECT      168   0.3%      24   14.3%     100   948.4  2420.7
  PERIODICAL      10,504  19.4%   1,985   18.9%       4    90.0  1244.9
  EXACT PE         3,291   6.1%     453   13.8%       3    32.1   541.4
  RPE                  3   0.0%       1   33.3%       3     2.5     2.1
  XRP                  2   0.0%       0    0.0%      30    30.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           159   0.3%      14    8.8%      25   127.1   437.3
  DATE               959   1.8%     217   22.6%       3    40.6   172.8
  FORM               724   1.3%     159   22.0%      11  1068.8  9042.2
  NUMBER*             31   0.1%      18   58.1%       1     2.2     2.2
  MUSIC*              52   0.1%      31   59.6%       7   381.0   883.3
  SERIES           1,297   2.4%     481   37.1%       2    48.9   283.6
  UNIFORM TITLE       13   0.0%       4   30.8%      60    61.0    48.1
  Other indexes      586   1.1%     253   43.2%       1    58.2   586.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,489   6.9%     941   27.0%       4    49.5   288.7
  Single          46,967  93.1%  12,135   25.8%       4   102.4  1512.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       14   7.2%       1    7.1%       6    17.4    24.0
  CORPORATE AUTH       4   2.1%       1   25.0%       1    32.0    53.7
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            161  82.6%      37   23.0%      58   168.7   294.4
  EXACT SUBJECT       12   6.2%       1    8.3%      50    92.7   160.4
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               4   2.1%       0    0.0%       3    38.5    73.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             205   100%      44   21.5%      47   152.0   304.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.9%
  BRIEF                                                 67.2%
  LONG                                                  11.0%
  MARC                                                   3.3%
  FIELDS                                                 3.3%
  TAG                                                    2.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.2%

Ten most frequent errors:
  1. NS command - no next screen                        30.4%
  2. First word of command is invalid                   24.9%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command contains invalid word               4.8%
  5. Search term missing from search command             2.8%
  6. KW search in database w/o KW index                  2.1%
  7. Max. # of ports to a Z39 db are in use              2.0%
  8. Valid command at an inappropriate time              1.9%
  9. PS command - no previous screen                     1.8%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         16.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.2%
  2. FIND                                               13.9%
  3. INDEXES                                             6.1%
  4. Unrecognized term                                   5.0%
  5. COMMAND WORDS                                       4.8%
  6. PASSWORDS                                           3.2%
  7. LOCATE (PE DB)                                      3.2%
  8. DISPLAY                                             1.9%
  9. DATABASES                                           1.8%
 10. CATALOG                                             1.8%
 11. All others                                         32.0%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.0%
  2. First word of command is invalid                   13.6%
  3. FIND command with invalid index name               12.1%
  4. DISPLAY command - middle of >1 screen               3.1%
  5. FIND command retrieves >1 book                      3.0%
  6. NS command - no next screen                         2.8%
  7. DISPLAY command - last of >1 screen                 2.5%
  8. DISPLAY command-complete in one screen              2.3%
  9. DISPLAY command-first of >1 screen                  2.3%
 10. PE display complete in one screen                   2.0%
 11. All others                                         32.1%

Ten most frequent SHOW requests:
  1. HISTORY                                            43.0%
  2. TIME                                               17.4%
  3. SEARCH                                             11.1%
  4. GLOSSARY                                            7.7%
  5. SETTINGS                                            5.7%
  6. SYSTEM NEWS                                         2.0%
  7. DATABASE NEWS                                       1.0%
  8. MAIL STATUS                                         1.0%
  9. UCB LIBRARY HOURS                                   0.7%
 10. NEWS                                                0.7%
 11. All others                                          9.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)