MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/27/01 through 02/02/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,064               2,910               3,974
Davis                  2,211                 264               2,475
Irvine                   959                   0                 959
Los Angeles              146                 699                 845
Riverside                688                 133                 821
San Diego                583                 219                 802
San Francisco            408                   0                 408
Santa Barbara            561                 302                 863
Santa Cruz               413                 198                 611
LBL                        0                 104                 104
LLL                        0                 103                 103
Other - UC                68                 241                 309
CSL                        0                 179                 179
CSU                      n/a                 163                 163
Other-Non-UC             n/a               4,320               4,320
                       _______             ______              _____
                       7,101               9,835              16,936


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              167              514                  3,482
     2-4  a.m.              153              628                  6,326
     4-6  a.m.              183              481                  6,405
     6-8  a.m.              457            1,404                 11,201
     8-10 a.m.            2,040            6,294                 46,266
    10-12 a.m.            3,185           10,202                 76,664
    12-2  p.m.            3,169           10,789                 82,167
     2-4  p.m.            3,613           11,955                 89,296
     4-6  p.m.            2,234            6,849                 64,228
     6-8  p.m.              868            2,467                 19,763
     8-10 p.m.              502            1,596                 13,292
    10-12 p.m.              365            1,198                 13,273
    __________       __________       __________      _________________
        Total:           16,936           54,377                432,363


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,375               8,078              11,453
Davis                  7,770               1,088               8,858
Irvine                 3,545                   0               3,545
Los Angeles              364               1,856               2,220
Riverside              2,262                 297               2,559
San Diego              1,662                 418               2,080
San Francisco            881                   0                 881
Santa Barbara          1,711                 726               2,437
Santa Cruz             2,193                 408               2,601
LBL                        0                 140                 140
LLL                        0                 343                 343
Other - UC                61                 630                 691
CSL                        0                 371                 371
CSU                      n/a                 858                 858
Other-Non-UC             n/a              15,340              15,340
                       _______             ______              _____
                      23,824              30,553              54,377

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              24,507              60,915              85,422
Davis                 47,514               5,238              52,752
Irvine                21,041                   0              21,041
Los Angeles            2,722              18,354              21,076
Riverside             21,131               3,185              24,316
San Diego             10,002               3,994              13,996
San Francisco          5,228                   0               5,228
Santa Barbara         13,176               6,113              19,289
Santa Cruz            12,367               3,945              16,312
LBL                        0               1,510               1,510
LLL                        0               2,602               2,602
Other - UC               196               5,778               5,974
CSL                        0               3,708               3,708
CSU                      n/a              13,839              13,839
Other-Non-UC             n/a             145,298             145,298
                       _______             ______              _____
                     157,884             274,479             432,363


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.8
  Standard deviation in seconds                              3.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:43
Average session length (minutes:seconds)               13:11
Longest session recorded (minutes:seconds)            944:11
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         70.1
Retrievals per search - standard deviation             842.0
Percent of searches completed with 0 results            27.1%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            61.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        52,597    34.9%
  DISPLAY (excluding automatic displays)      48,985    32.5%
  ACFIND                                          10     0.0%
  BROWSE                                         526     0.3%
  SELECT                                         440     0.3%
  HELP                                         1,191     0.8%
  EXPLAIN                                      1,212     0.8%
  SET/RESET                                    4,091     2.7%
  SHOW                                           425     0.3%
  AT                                           2,999     2.0%
  ADD ON (AND, OR, AND NOT)                    1,734     1.1%
  LOGON or LOGOFF                             27,365    18.1%
  COMMENT                                          7     0.0%
  SAVE                                         1,219     0.8%
  USE                                          1,340     0.9%
  OTHER                                        6,759     4.5%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,473  15.3%   2,014   23.8%       9    93.4   479.0
  AUTHOR           2,468   4.4%     571   23.1%      11   120.8   557.6
  CORPORATE AUTH     613   1.1%     249   40.6%      16  1025.1  5868.3
  EXACT CA            19   0.0%       2   10.5%     301  1071.0  1643.8
  TITLE WORD      13,600  24.5%   4,310   31.7%       4    59.3   840.6
  EXACT TITLE      7,631  13.7%   2,133   27.9%       2    27.2   363.3
  TITLE -> TW      1,265   2.3%     302   23.9%      10    84.0   581.1
  TITLE -> XT      1,477   2.7%     735   49.8%       1    13.0    91.5
  SUBJECT          3,632   6.5%   1,462   40.3%      35   416.2  2143.5
  EXACT SUBJECT      321   0.6%      67   20.9%      93   476.4   904.8
  PERIODICAL       8,930  16.1%   1,772   19.8%       4    75.7   880.0
  EXACT PE         3,458   6.2%     490   14.2%       3    23.4   241.9
  RPE                  1   0.0%       1    100%       0     0.0     0.0
  XRP                  1   0.0%       0    0.0%       4     4.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            77   0.1%      14   18.2%      72   264.0   424.0
  DATE               782   1.4%     187   23.9%       5    58.3   294.7
  FORM               686   1.2%     174   25.4%      12   178.3   929.8
  NUMBER*             20   0.0%      10   50.0%       1   118.3   341.9
  MUSIC*               8   0.0%       3   37.5%       2     2.8     1.9
  SERIES           1,357   2.4%     422   31.1%       6    49.1   219.7
  UNIFORM TITLE       14   0.0%       4   28.6%      26    74.6   102.3
  Other indexes      706   1.3%     266   37.7%       1    11.7    67.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,607   7.0%   1,034   28.7%       3    76.4   834.2
  Single          48,100  93.0%  13,068   27.2%       5    98.2  1010.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       53  10.9%      12   22.6%       3    62.3   127.7
  CORPORATE AUTH       4   0.8%       1   25.0%      52    85.3   102.2
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            386  79.4%      89   23.1%      24   124.3   350.7
  EXACT SUBJECT       26   5.3%       4   15.4%      92   485.0  1227.6
  UNIFORM TITLE        2   0.4%       2    100%       0     0.0     0.0
  SERIES              15   3.1%       4   26.7%      69    67.6    62.2

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             497   100%     115   23.1%      25   135.2   434.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 68.7%
  LONG                                                  10.7%
  MARC                                                   2.8%
  FIELDS                                                 2.7%
  TAG                                                    2.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        30.3%
  2. First word of command is invalid                   26.1%
  3. FIND command with invalid index name               12.0%
  4. DISPLAY command contains invalid word               4.6%
  5. Search term missing from search command             2.5%
  6. PS command - no previous screen                     2.0%
  7. KW search in database w/o KW index                  2.0%
  8. Max. # of ports to a Z39 db are in use              2.0%
  9. Valid command at an inappropriate time              1.7%
 10. DISPLAY command - no FIND results                   1.6%
 11. All others                                         15.2%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.7%
  2. FIND                                               15.5%
  3. INDEXES                                             6.7%
  4. COMMAND WORDS                                       5.8%
  5. Unrecognized term                                   4.8%
  6. PASSWORDS                                           3.6%
  7. CATALOG                                             2.5%
  8. LOCATE (PE DB)                                      2.1%
  9. DATABASES                                           2.1%
 10. DISPLAY                                             1.9%
 11. All others                                         27.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.6%
  2. First word of command is invalid                   13.9%
  3. FIND command with invalid index name               13.3%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. DISPLAY command-first of >1 screen                  2.8%
  6. NS command - no next screen                         2.4%
  7. TW search with zero results                         2.4%
  8. FIND command retrieves >1 book                      2.3%
  9. F/BR with index invalid in current DB               2.3%
 10. KW search in database w/o KW index                  2.2%
 11. All others                                         30.5%

Ten most frequent SHOW requests:
  1. HISTORY                                            33.8%
  2. TIME                                               19.4%
  3. SEARCH                                             14.7%
  4. GLOSSARY                                            8.1%
  5. SETTINGS                                            2.9%
  6. DATABASE NEWS                                       2.7%
  7. MAIL STATUS                                         2.2%
  8. SYSTEM NEWS                                         1.5%
  9. UCSF PASSWORDS                                      1.2%
 10. TIMEOUT SETTING                                     1.2%
 11. All others                                         12.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)