MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/03/01 through 02/09/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,100               2,952               4,052
Davis                  2,315                 302               2,617
Irvine                   956                   0                 956
Los Angeles              119                 574                 693
Riverside                737                 134                 871
San Diego                436                 217                 653
San Francisco            318                   0                 318
Santa Barbara            498                 346                 844
Santa Cruz               440                 217                 657
LBL                        0                 105                 105
LLL                        0                  91                  91
Other - UC                43                 234                 277
CSL                        0                 169                 169
CSU                      n/a                 191                 191
Other-Non-UC             n/a               4,367               4,367
                       _______             ______              _____
                       6,962               9,899              16,861


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              218              737                  9,188
     2-4  a.m.              160              503                  3,545
     4-6  a.m.              162              523                  3,867
     6-8  a.m.              450            1,217                  8,933
     8-10 a.m.            2,063            6,384                 52,705
    10-12 a.m.            3,148           10,208                 78,677
    12-2  p.m.            3,071           10,574                 79,827
     2-4  p.m.            3,434           11,209                 81,709
     4-6  p.m.            2,394            8,078                 58,028
     6-8  p.m.              849            2,548                 19,860
     8-10 p.m.              573            1,421                 12,523
    10-12 p.m.              339              975                  9,677
    __________       __________       __________      _________________
        Total:           16,861           54,377                418,539


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,320               8,030              11,350
Davis                  8,627               1,027               9,654
Irvine                 3,506                   0               3,506
Los Angeles              312               1,318               1,630
Riverside              2,409                 296               2,705
San Diego              1,287                 306               1,593
San Francisco            576                   0                 576
Santa Barbara          1,515                 859               2,374
Santa Cruz             1,654                 505               2,159
LBL                        0                 161                 161
LLL                        0                 366                 366
Other - UC                43                 927                 970
CSL                        0                 405                 405
CSU                      n/a                 891                 891
Other-Non-UC             n/a              16,037              16,037
                       _______             ______              _____
                      23,249              31,128              54,377

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              27,886              63,120              91,006
Davis                 57,369               4,755              62,124
Irvine                19,456                   0              19,456
Los Angeles            2,437              11,535              13,972
Riverside             20,898               2,403              23,301
San Diego              6,697               2,368               9,065
San Francisco          4,116                   0               4,116
Santa Barbara         14,296               6,708              21,004
Santa Cruz             9,588               4,650              14,238
LBL                        0               2,160               2,160
LLL                        0               3,039               3,039
Other - UC               232               6,540               6,772
CSL                        0               2,445               2,445
CSU                      n/a               9,289               9,289
Other-Non-UC             n/a             136,552             136,552
                       _______             ______              _____
                     162,975             255,564             418,539


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.8
  Standard deviation in seconds                              5.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.7


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:20
Average session length (minutes:seconds)               13:21
Longest session recorded (minutes:seconds)            584:47
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         68.7
Retrievals per search - standard deviation             915.2
Percent of searches completed with 0 results            27.8%

Percent of searches entered that are long                4.0%
Percent of long searches completed
  (includes partial results)                            62.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        52,626    35.2%
  DISPLAY (excluding automatic displays)      48,448    32.4%
  ACFIND                                          17     0.0%
  BROWSE                                         527     0.4%
  SELECT                                         247     0.2%
  HELP                                         1,300     0.9%
  EXPLAIN                                      1,302     0.9%
  SET/RESET                                    4,437     3.0%
  SHOW                                           376     0.3%
  AT                                           3,177     2.1%
  ADD ON (AND, OR, AND NOT)                    1,724     1.2%
  LOGON or LOGOFF                             26,515    17.7%
  COMMENT                                          9     0.0%
  SAVE                                         1,085     0.7%
  USE                                          1,325     0.9%
  OTHER                                        6,516     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,763  15.8%   2,199   25.1%      10    96.4   579.5
  AUTHOR           2,446   4.4%     586   24.0%      14    87.6   261.5
  CORPORATE AUTH     521   0.9%     187   35.9%      25   804.3  5502.0
  EXACT CA            16   0.0%       8   50.0%      48   458.0   865.8
  TITLE WORD      13,330  24.0%   4,388   32.9%       4    57.6   784.1
  EXACT TITLE      8,032  14.5%   2,361   29.4%       2    29.9   286.8
  TITLE -> TW      1,257   2.3%     313   24.9%      10    62.4   152.1
  TITLE -> XT      1,332   2.4%     636   47.7%       2    14.3   111.7
  SUBJECT          3,211   5.8%   1,173   36.5%      50   450.3  2349.8
  EXACT SUBJECT      303   0.5%      91   30.0%      52   419.9  1120.3
  PERIODICAL       9,194  16.6%   1,973   21.5%       4    86.3  1230.0
  EXACT PE         3,657   6.6%     590   16.1%       3    37.8  1014.7
  RPE                  4   0.0%       3   75.0%      15    15.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           126   0.2%      32   25.4%      73   401.2  1346.9
  DATE               689   1.2%     189   27.4%       3    59.3   482.9
  FORM               607   1.1%     128   21.1%      14    83.1   315.3
  NUMBER*            123   0.2%      17   13.8%       1     8.6    56.1
  MUSIC*               7   0.0%       6   85.7%      76    76.0     0.0
  SERIES           1,171   2.1%     395   33.7%       2    58.3   309.3
  UNIFORM TITLE       34   0.1%      11   32.4%      17    65.3   137.1
  Other indexes      682   1.2%     306   44.9%       1    27.3   165.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,522   6.8%   1,079   30.6%       3    49.5   377.7
  Single          48,272  93.2%  13,392   27.7%       5    99.8  1126.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       93  19.0%      23   24.7%       5    33.4    91.9
  CORPORATE AUTH       3   0.6%       0    0.0%      12   208.7   345.8
  EXACT CA             2   0.4%       0    0.0%     167   166.5    47.4
  SUBJECT            347  71.0%      91   26.2%      50   175.2   767.8
  EXACT SUBJECT       44   9.0%      10   22.7%      39   145.9   221.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             496   100%     126   25.4%      28   145.0   646.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.1%
  BRIEF                                                 67.2%
  LONG                                                  10.9%
  MARC                                                   2.5%
  FIELDS                                                 3.1%
  TAG                                                    2.5%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.6%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.8%

Ten most frequent errors:
  1. NS command - no next screen                        28.9%
  2. First word of command is invalid                   26.7%
  3. FIND command with invalid index name               13.0%
  4. DISPLAY command contains invalid word               4.6%
  5. Max. # of ports to a Z39 db are in use              2.7%
  6. Search term missing from search command             2.3%
  7. KW search in database w/o KW index                  2.1%
  8. PS command - no previous screen                     1.9%
  9. DISPLAY command - no FIND results                   1.7%
 10. Valid command at an inappropriate time              1.3%
 11. All others                                         14.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.5%
  2. FIND                                               12.9%
  3. COMMAND WORDS                                       6.8%
  4. INDEXES                                             6.6%
  5. Unrecognized term                                   5.2%
  6. PASSWORDS                                           4.3%
  7. DISPLAY                                             2.7%
  8. DATABASES                                           2.5%
  9. ADD-ON SEARCH                                       1.9%
 10. CATALOG                                             1.8%
 11. All others                                         28.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.8%
  2. First word of command is invalid                   14.9%
  3. FIND command with invalid index name               12.5%
  4. DISPLAY command - middle of >1 screen               4.4%
  5. DISPLAY command-first of >1 screen                  3.4%
  6. FIND command retrieves >1 book                      2.8%
  7. NS command - no next screen                         2.7%
  8. DISPLAY command-complete in one screen              2.4%
  9. Help requested from SET DB command                  2.2%
 10. SU search with zero results                         2.1%
 11. All others                                         29.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            39.4%
  2. TIME                                               19.0%
  3. SEARCH                                             15.2%
  4. GLOSSARY                                            5.8%
  5. SETTINGS                                            2.5%
  6. SYSTEM NEWS                                         2.2%
  7. DATABASE NEWS                                       2.2%
  8. MAIL STATUS                                         1.4%
  9. MAIL SETTINGS                                       1.1%
 10. SYSTEMS INFORMATION                                 1.1%
 11. All others                                         10.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)