MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/10/01 through 02/16/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,068               3,049               4,117
Davis                  2,003                 229               2,232
Irvine                   831                   0                 831
Los Angeles              124                 659                 783
Riverside                735                 126                 861
San Diego                519                 201                 720
San Francisco            305                   0                 305
Santa Barbara            596                 309                 905
Santa Cruz               422                 301                 723
LBL                        0                 139                 139
LLL                        0                  76                  76
Other - UC                33                 303                 336
CSL                        0                 128                 128
CSU                      n/a                 212                 212
Other-Non-UC             n/a               4,516               4,516
                       _______             ______              _____
                       6,636              10,248              16,884


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              241              806                  7,631
     2-4  a.m.              157              499                  5,380
     4-6  a.m.              154              411                  4,032
     6-8  a.m.              436            1,207                 11,190
     8-10 a.m.            2,000            6,023                 46,197
    10-12 a.m.            3,244           11,149                 82,611
    12-2  p.m.            3,157           10,826                 79,052
     2-4  p.m.            3,420           12,324                 87,170
     4-6  p.m.            2,382            7,710                 60,355
     6-8  p.m.              839            2,458                 23,328
     8-10 p.m.              458            1,373                 13,773
    10-12 p.m.              396            1,317                 11,908
    __________       __________       __________      _________________
        Total:           16,884           56,103                432,627


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,442               8,705              12,147
Davis                  7,961                 915               8,876
Irvine                 3,198                   0               3,198
Los Angeles              296               1,441               1,737
Riverside              2,521                 365               2,886
San Diego              1,708                 303               2,011
San Francisco            577                   0                 577
Santa Barbara          1,809                 517               2,326
Santa Cruz             2,164               1,111               3,275
LBL                        0                 175                 175
LLL                        0                 172                 172
Other - UC                28               1,128               1,156
CSL                        0                 424                 424
CSU                      n/a                 887                 887
Other-Non-UC             n/a              16,256              16,256
                       _______             ______              _____
                      23,704              32,399              56,103

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              26,960              67,688              94,648
Davis                 55,292               4,267              59,559
Irvine                22,418                   0              22,418
Los Angeles            2,142              14,300              16,442
Riverside             19,169               2,670              21,839
San Diego             10,513               4,787              15,300
San Francisco          4,950                   0               4,950
Santa Barbara         15,133               5,572              20,705
Santa Cruz            10,591               6,103              16,694
LBL                        0               2,260               2,260
LLL                        0               1,419               1,419
Other - UC               184               9,056               9,240
CSL                        0               2,978               2,978
CSU                      n/a              10,299              10,299
Other-Non-UC             n/a             133,876             133,876
                       _______             ______              _____
                     167,352             265,275             432,627


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.5


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:45
Average session length (minutes:seconds)               13:37
Longest session recorded (minutes:seconds)            573:20
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         70.6
Retrievals per search - standard deviation            1706.5
Percent of searches completed with 0 results            28.5%

Percent of searches entered that are long                4.4%
Percent of long searches completed
  (includes partial results)                            63.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        54,443    35.5%
  DISPLAY (excluding automatic displays)      50,112    32.6%
  ACFIND                                          18     0.0%
  BROWSE                                         530     0.3%
  SELECT                                         308     0.2%
  HELP                                         1,268     0.8%
  EXPLAIN                                      1,312     0.9%
  SET/RESET                                    4,190     2.7%
  SHOW                                           422     0.3%
  AT                                           3,023     2.0%
  ADD ON (AND, OR, AND NOT)                    1,621     1.1%
  LOGON or LOGOFF                             26,977    17.6%
  COMMENT                                         14     0.0%
  SAVE                                         1,293     0.8%
  USE                                          1,396     0.9%
  OTHER                                        6,581     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,665  15.0%   2,232   25.8%      10    97.2   440.0
  AUTHOR           2,781   4.8%     667   24.0%      13    99.7   428.4
  CORPORATE AUTH     602   1.0%     233   38.7%      22   322.9  1060.0
  EXACT CA            17   0.0%       3   17.6%      60   201.0   352.7
  TITLE WORD      14,534  25.2%   4,634   31.9%       4    44.9   507.3
  EXACT TITLE      8,135  14.1%   2,687   33.0%       2    20.9   136.9
  TITLE -> TW      1,278   2.2%     363   28.4%       9    64.6   370.4
  TITLE -> XT      1,498   2.6%     725   48.4%       1    18.8   169.0
  SUBJECT          3,723   6.5%   1,432   38.5%      42   591.1  7524.0
  EXACT SUBJECT      188   0.3%      69   36.7%      39   387.8   834.9
  PERIODICAL       9,219  16.0%   1,839   19.9%       5    70.4   791.5
  EXACT PE         3,472   6.0%     576   16.6%       3    19.8   112.1
  RPE                  3   0.0%       2   66.7%       6     6.0     0.0
  XRP                  1   0.0%       0    0.0%       8     8.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           106   0.2%      20   18.9%      73   239.1   446.9
  DATE               647   1.1%     159   24.6%       5    60.2   298.4
  FORM               751   1.3%     184   24.5%      23   235.4   900.7
  NUMBER*             17   0.0%      11   64.7%       1     1.2     0.4
  MUSIC*              11   0.0%       7   63.6%      74    68.5    50.9
  SERIES           1,284   2.2%     448   34.9%       4   160.8  2502.6
  UNIFORM TITLE       10   0.0%       4   40.0%      55   728.2  1668.1
  Other indexes      636   1.1%     304   47.8%       1    24.0   121.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,803   7.1%   1,167   30.7%       3    78.3   458.4
  Single          49,714  92.9%  14,205   28.6%       5    97.5  2017.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       30   6.0%       3   10.0%     102    95.4   126.6
  CORPORATE AUTH       3   0.6%       1   33.3%       7     7.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            387  77.4%      91   23.5%      47   119.2   281.3
  EXACT SUBJECT       80  16.0%      28   35.0%      39   104.6   189.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             503   100%     123   24.5%      43   114.0   260.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.4%
  BRIEF                                                 67.4%
  LONG                                                  11.1%
  MARC                                                   2.6%
  FIELDS                                                 3.0%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        29.3%
  2. First word of command is invalid                   28.0%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               4.5%
  5. Search term missing from search command             2.3%
  6. Max. # of ports to a Z39 db are in use              2.1%
  7. KW search in database w/o KW index                  2.1%
  8. PS command - no previous screen                     1.8%
  9. Valid command at an inappropriate time              1.8%
 10. DISPLAY command - no FIND results                   1.6%
 11. All others                                         14.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.7%
  2. FIND                                               13.3%
  3. INDEXES                                             7.3%
  4. Unrecognized term                                   5.4%
  5. COMMAND WORDS                                       5.0%
  6. PASSWORDS                                           4.6%
  7. DISPLAY                                             2.7%
  8. CATALOG                                             2.3%
  9. DATABASES                                           1.9%
 10. SRLF                                                1.8%
 11. All others                                         28.0%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.0%
  2. First word of command is invalid                   14.8%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command - middle of >1 screen               4.7%
  5. NS command - no next screen                         3.3%
  6. FIND command retrieves >1 book                      3.1%
  7. DISPLAY command-first of >1 screen                  2.3%
  8. DISPLAY command-complete in one screen              2.2%
  9. DISPLAY command - last of >1 screen                 2.1%
 10. KW search in database w/o KW index                  1.8%
 11. All others                                         29.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            41.2%
  2. TIME                                               20.8%
  3. SEARCH                                             10.7%
  4. GLOSSARY                                            7.7%
  5. SETTINGS                                            2.9%
  6. MAIL STATUS                                         2.2%
  7. MAIL SETTINGS                                       1.5%
  8. IAC LOADING STATISTICS                              1.0%
  9. NEWS                                                1.0%
 10. SYSTEM NEWS                                         0.7%
 11. All others                                         10.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)