MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/17/01 through 02/23/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 854               2,459               3,313
Davis                  1,853                 213               2,066
Irvine                   704                   0                 704
Los Angeles              128                 625                 753
Riverside                569                 108                 677
San Diego                447                 289                 736
San Francisco            301                   0                 301
Santa Barbara            456                 297                 753
Santa Cruz               366                 263                 629
LBL                        0                 138                 138
LLL                        0                  80                  80
Other - UC                40                 238                 278
CSL                        0                 147                 147
CSU                      n/a                 265                 265
Other-Non-UC             n/a               4,531               4,531
                       _______             ______              _____
                       5,718               9,653              15,371


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              236              812                  5,770
     2-4  a.m.              210              606                  6,711
     4-6  a.m.              184              617                  5,104
     6-8  a.m.              451            1,410                 10,621
     8-10 a.m.            1,654            5,800                 43,763
    10-12 a.m.            2,882           10,204                 71,384
    12-2  p.m.            2,785            9,371                 66,390
     2-4  p.m.            3,076           11,121                 82,380
     4-6  p.m.            2,076            6,630                 48,264
     6-8  p.m.              863            3,026                 21,978
     8-10 p.m.              558            1,832                 13,182
    10-12 p.m.              396            1,181                  7,774
    __________       __________       __________      _________________
        Total:           15,371           52,610                383,321


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,436               6,357               8,793
Davis                  7,146               1,004               8,150
Irvine                 3,196                   0               3,196
Los Angeles              299               1,615               1,914
Riverside              1,772                 297               2,069
San Diego              1,238                 499               1,737
San Francisco            510                   0                 510
Santa Barbara          1,457                 721               2,178
Santa Cruz             2,417               1,152               3,569
LBL                        0                 213                 213
LLL                        0                 202                 202
Other - UC                48                 794                 842
CSL                        0                 390                 390
CSU                      n/a               1,043               1,043
Other-Non-UC             n/a              17,804              17,804
                       _______             ______              _____
                      20,519              32,091              52,610

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              18,281              48,099              66,380
Davis                 52,569               5,317              57,886
Irvine                17,333                   0              17,333
Los Angeles            2,363              12,211              14,574
Riverside             15,844               2,736              18,580
San Diego              7,405               4,825              12,230
San Francisco          3,438                   0               3,438
Santa Barbara         10,824               7,478              18,302
Santa Cruz             8,438               5,720              14,158
LBL                        0               2,283               2,283
LLL                        0               3,127               3,127
Other - UC               754               5,600               6,354
CSL                        0               3,011               3,011
CSU                      n/a              10,042              10,042
Other-Non-UC             n/a             135,623             135,623
                       _______             ______              _____
                     137,249             246,072             383,321


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.9
  Standard deviation in seconds                              5.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:20
Average session length (minutes:seconds)               13:15
Longest session recorded (minutes:seconds)            566:47
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         61.9
Retrievals per search - standard deviation             926.2
Percent of searches completed with 0 results            27.8%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            60.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        51,076    35.7%
  DISPLAY (excluding automatic displays)      47,045    32.9%
  ACFIND                                          21     0.0%
  BROWSE                                         276     0.2%
  SELECT                                         147     0.1%
  HELP                                         1,254     0.9%
  EXPLAIN                                      1,319     0.9%
  SET/RESET                                    3,787     2.6%
  SHOW                                           490     0.3%
  AT                                           2,879     2.0%
  ADD ON (AND, OR, AND NOT)                    1,502     1.1%
  LOGON or LOGOFF                             24,401    17.1%
  COMMENT                                          7     0.0%
  SAVE                                         1,214     0.8%
  USE                                          1,205     0.8%
  OTHER                                        6,320     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,989  16.5%   2,371   26.4%       9    76.9   434.6
  AUTHOR           2,230   4.1%     547   24.5%      12   110.5   335.8
  CORPORATE AUTH     468   0.9%     184   39.3%      37   875.7  3065.5
  EXACT CA            10   0.0%       6   60.0%     105  1002.5  1862.1
  TITLE WORD      12,903  23.7%   4,296   33.3%       4    41.2   256.1
  EXACT TITLE      8,522  15.7%   2,387   28.0%       2    24.6   296.6
  TITLE -> TW      1,051   1.9%     253   24.1%       9    56.9   144.7
  TITLE -> XT      1,264   2.3%     612   48.4%       2    12.7   137.2
  SUBJECT          3,172   5.8%   1,259   39.7%      49   429.4  3552.1
  EXACT SUBJECT      125   0.2%      40   32.0%      44   390.0  2169.1
  PERIODICAL       9,007  16.6%   1,904   21.1%       5    90.6  1363.2
  EXACT PE         3,516   6.5%     525   14.9%       3    30.0   444.6
  RPE                  8   0.0%       6   75.0%      75    74.5   102.5
  XRP                  2   0.0%       1   50.0%      22    22.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           146   0.3%      23   15.8%      56   193.5   701.6
  DATE               600   1.1%     161   26.8%       3    55.4   296.3
  FORM               543   1.0%     125   23.0%      16   161.0  1155.0
  NUMBER*             42   0.1%       9   21.4%       2     2.4     2.4
  MUSIC*              15   0.0%      10   66.7%       4    11.6    17.0
  SERIES           1,050   1.9%     338   32.2%       3    44.6   120.9
  UNIFORM TITLE        9   0.0%       4   44.4%      75   131.2   170.6
  Other indexes      740   1.4%     312   42.2%       1     9.8    37.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,987   7.9%   1,336   33.5%       2    45.9   486.5
  Single          46,194  92.1%  12,650   27.4%       5    88.9  1137.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       65  25.8%      15   23.1%      15    46.5    71.1
  CORPORATE AUTH       1   0.4%       0    0.0%       1     1.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            161  63.9%      43   26.7%      38   175.8   697.1
  EXACT SUBJECT       23   9.1%       4   17.4%      22    65.6   102.5
  UNIFORM TITLE        2   0.8%       2    100%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             258   100%      65   25.2%      30   127.6   549.8


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.3%
  BRIEF                                                 67.4%
  LONG                                                  10.9%
  MARC                                                   3.3%
  FIELDS                                                 2.6%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.0%

Ten most frequent errors:
  1. NS command - no next screen                        27.7%
  2. First word of command is invalid                   27.3%
  3. FIND command with invalid index name               12.5%
  4. DISPLAY command contains invalid word               4.8%
  5. Search term missing from search command             2.6%
  6. DISPLAY command - no FIND results                   2.0%
  7. PS command - no previous screen                     1.9%
  8. Max. # of ports to a Z39 db are in use              1.9%
  9. KW search in database w/o KW index                  1.8%
 10. Valid command at an inappropriate time              1.7%
 11. All others                                         15.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.2%
  2. FIND                                               18.0%
  3. COMMAND WORDS                                       6.0%
  4. INDEXES                                             5.7%
  5. Unrecognized term                                   5.1%
  6. PASSWORDS                                           3.0%
  7. ADD-ON SEARCH                                       2.1%
  8. AT                                                  1.7%
  9. DISPLAY                                             1.7%
 10. CATALOG                                             1.7%
 11. All others                                         29.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.4%
  2. First word of command is invalid                   13.1%
  3. FIND command with invalid index name               12.9%
  4. DISPLAY command - middle of >1 screen               4.5%
  5. FIND command retrieves >1 book                      3.1%
  6. DISPLAY command-first of >1 screen                  2.7%
  7. F/BR with index invalid in current DB               2.3%
  8. DISPLAY command-complete in one screen              2.1%
  9. NS command - no next screen                         2.1%
 10.                                      231            1.9%
 11. All others                                         33.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            26.2%
  2. NEWS                                               13.8%
  3. TIME                                               11.3%
  4. BOOK STATISTICS                                    10.7%
  5. STATISTICS                                         10.5%
  6. SEARCH                                              8.4%
  7. GLOSSARY                                            6.7%
  8. SETTINGS                                            2.5%
  9. SYSTEM NEWS                                         1.7%
 10. MAIL STATUS                                         1.3%
 11. All others                                          7.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)