MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/24/01 through 03/02/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,061               2,948               4,009
Davis                  2,502                 280               2,782
Irvine                   909                   0                 909
Los Angeles              121                 651                 772
Riverside                657                 101                 758
San Diego                505                 202                 707
San Francisco            306                   0                 306
Santa Barbara            534                 238                 772
Santa Cruz               455                 278                 733
LBL                        0                 119                 119
LLL                        0                  78                  78
Other - UC                19                 295                 314
CSL                        0                 194                 194
CSU                      n/a                 199                 199
Other-Non-UC             n/a               4,340               4,340
                       _______             ______              _____
                       7,069               9,923              16,992


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              263              782                  6,756
     2-4  a.m.              133              465                  5,078
     4-6  a.m.              156              517                  2,683
     6-8  a.m.              405              978                  7,138
     8-10 a.m.            1,998            6,509                 46,538
    10-12 a.m.            3,149           10,629                 80,734
    12-2  p.m.            3,123           11,087                 78,540
     2-4  p.m.            3,490           11,778                 86,245
     4-6  p.m.            2,463            7,979                 64,835
     6-8  p.m.              829            2,546                 23,106
     8-10 p.m.              565            1,898                 15,447
    10-12 p.m.              418            1,366                 11,525
    __________       __________       __________      _________________
        Total:           16,992           56,534                428,625


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,366               8,060              11,426
Davis                  9,838                 989              10,827
Irvine                 3,670                   0               3,670
Los Angeles              267               1,635               1,902
Riverside              2,561                 402               2,963
San Diego              1,721                 340               2,061
San Francisco            612                   0                 612
Santa Barbara          1,927                 617               2,544
Santa Cruz             2,174                 656               2,830
LBL                        0                 185                 185
LLL                        0                 168                 168
Other - UC                 4                 640                 644
CSL                        0                 279                 279
CSU                      n/a                 944                 944
Other-Non-UC             n/a              15,479              15,479
                       _______             ______              _____
                      26,140              30,394              56,534

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              27,555              66,930              94,485
Davis                 65,146               4,087              69,233
Irvine                24,674                   0              24,674
Los Angeles            2,391              16,103              18,494
Riverside             17,150               2,519              19,669
San Diego              8,431               3,418              11,849
San Francisco          3,900                   0               3,900
Santa Barbara         14,073               5,713              19,786
Santa Cruz            10,607               4,921              15,528
LBL                        0               1,610               1,610
LLL                        0               2,180               2,180
Other - UC                47               5,309               5,356
CSL                        0               2,708               2,708
CSU                      n/a              11,298              11,298
Other-Non-UC             n/a             127,855             127,855
                       _______             ______              _____
                     173,974             254,651             428,625


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.8
  Standard deviation in seconds                              5.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.8


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:39
Average session length (minutes:seconds)               13:11
Longest session recorded (minutes:seconds)            545:17
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         67.2
Retrievals per search - standard deviation             940.9
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            61.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        54,761    35.1%
  DISPLAY (excluding automatic displays)      50,794    32.5%
  ACFIND                                           8     0.0%
  BROWSE                                         631     0.4%
  SELECT                                         277     0.2%
  HELP                                         1,381     0.9%
  EXPLAIN                                      1,292     0.8%
  SET/RESET                                    4,026     2.6%
  SHOW                                           397     0.3%
  AT                                           3,481     2.2%
  ADD ON (AND, OR, AND NOT)                    1,744     1.1%
  LOGON or LOGOFF                             27,801    17.8%
  COMMENT                                          5     0.0%
  SAVE                                         1,155     0.7%
  USE                                          1,417     0.9%
  OTHER                                        6,917     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,117  14.0%   1,917   23.6%      10    98.5   447.8
  AUTHOR           2,448   4.2%     572   23.4%      13   131.9   385.7
  CORPORATE AUTH     545   0.9%     195   35.8%      22   610.2  2739.9
  EXACT CA             7   0.0%       2   28.6%      42    64.8    75.2
  TITLE WORD      14,585  25.2%   4,374   30.0%       4    36.4   142.7
  EXACT TITLE      8,200  14.2%   2,232   27.2%       2    22.6   213.4
  TITLE -> TW      1,261   2.2%     290   23.0%       8    48.2   134.1
  TITLE -> XT      1,497   2.6%     646   43.2%       1     9.1    67.3
  SUBJECT          3,958   6.8%   1,525   38.5%      43   312.0  1004.2
  EXACT SUBJECT      182   0.3%      38   20.9%      36   715.7  4659.4
  PERIODICAL       9,095  15.7%   1,871   20.6%       4    92.8  1199.5
  EXACT PE         3,904   6.7%     583   14.9%       3    44.1  1056.5
  RPE                  1   0.0%       0    0.0%      11    11.0     0.0
  XRP                  2   0.0%       0    0.0%     335   335.0   468.1
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           123   0.2%      42   34.1%      32   516.0  1545.4
  DATE             1,219   2.1%     272   22.3%       2   265.1  4324.0
  FORM               753   1.3%     194   25.8%      14   150.9   558.2
  NUMBER*             57   0.1%      27   47.4%       2    31.9   125.6
  MUSIC*             107   0.2%      72   67.3%       4   168.1   632.0
  SERIES           1,134   2.0%     380   33.5%       4   166.3  2949.7
  UNIFORM TITLE       14   0.0%       7   50.0%     125   544.0  1230.2
  Other indexes      720   1.2%     335   46.5%       1    10.3    54.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,895   7.2%   1,033   26.5%       3    62.0   380.2
  Single          49,949  92.8%  13,454   26.9%       5    95.1  1152.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       20   3.4%       2   10.0%      25    97.9   160.7
  CORPORATE AUTH       2   0.3%       1   50.0%       4     4.0     0.0
  EXACT CA             2   0.3%       1   50.0%       8     8.0     0.0
  SUBJECT            459  78.7%      76   16.6%      37   129.1   308.4
  EXACT SUBJECT       98  16.8%      12   12.2%      65   162.9   218.0
  UNIFORM TITLE        1   0.2%       1    100%       0     0.0     0.0
  SERIES               1   0.2%       0    0.0%     199   199.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             600   100%      93   15.5%      37   129.7   285.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 68.4%
  LONG                                                   9.4%
  MARC                                                   3.7%
  FIELDS                                                 3.1%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.8%

Ten most frequent errors:
  1. NS command - no next screen                        28.7%
  2. First word of command is invalid                   27.0%
  3. FIND command with invalid index name               12.0%
  4. DISPLAY command contains invalid word               4.1%
  5. Search term missing from search command             2.5%
  6. KW search in database w/o KW index                  2.4%
  7. Max. # of ports to a Z39 db are in use              2.2%
  8. PS command - no previous screen                     2.1%
  9. Valid command at an inappropriate time              1.6%
 10. DISPLAY command - no FIND results                   1.4%
 11. All others                                         16.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.2%
  2. FIND                                               14.5%
  3. INDEXES                                             7.9%
  4. COMMAND WORDS                                       5.6%
  5. Unrecognized term                                   5.0%
  6. DISPLAY                                             2.9%
  7. PASSWORDS                                           2.4%
  8. CATALOG                                             2.3%
  9. AT                                                  2.0%
 10. NRLF                                                2.0%
 11. All others                                         28.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.4%
  2. First word of command is invalid                   15.8%
  3. FIND command with invalid index name               11.1%
  4. DISPLAY command - middle of >1 screen               3.9%
  5. FIND command retrieves >1 book                      3.5%
  6. DISPLAY command-first of >1 screen                  3.0%
  7. NS command - no next screen                         2.5%
  8. DISPLAY command - last of >1 screen                 2.1%
  9. TW search with zero results                         2.1%
 10. Help requested from SET DB command                  2.0%
 11. All others                                         31.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            43.0%
  2. SEARCH                                             12.8%
  3. GLOSSARY                                            8.9%
  4. TIME                                                8.1%
  5. MAIL STATUS                                         4.9%
  6. SETTINGS                                            4.2%
  7. SYSTEM NEWS                                         2.6%
  8. LIBRARY NEWS                                        1.6%
  9. LOCATION                                            1.3%
 10. NEWS                                                1.3%
 11. All others                                         11.5%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)