MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/03/01 through 03/09/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,088               2,913               4,001
Davis                  2,629                 280               2,909
Irvine                   898                   0                 898
Los Angeles              167                 692                 859
Riverside                697                 119                 816
San Diego                494                 267                 761
San Francisco            333                   0                 333
Santa Barbara            550                 324                 874
Santa Cruz               463                 253                 716
LBL                        0                 138                 138
LLL                        0                  79                  79
Other - UC                59                 257                 316
CSL                        0                 147                 147
CSU                      n/a                 259                 259
Other-Non-UC             n/a               4,432               4,432
                       _______             ______              _____
                       7,378              10,160              17,538


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              230              562                  4,168
     2-4  a.m.              200              504                  5,223
     4-6  a.m.              165              451                  3,424
     6-8  a.m.              423            1,199                 11,038
     8-10 a.m.            1,980            6,431                 47,158
    10-12 a.m.            3,223           10,665                 79,322
    12-2  p.m.            3,086           10,317                 73,811
     2-4  p.m.            3,819           12,331                 97,214
     4-6  p.m.            2,440            7,788                 62,049
     6-8  p.m.              955            2,751                 23,774
     8-10 p.m.              617            1,920                 14,912
    10-12 p.m.              400            1,315                 11,042
    __________       __________       __________      _________________
        Total:           17,538           56,234                433,135


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,086               8,409              11,495
Davis                  9,628                 949              10,577
Irvine                 3,036                   0               3,036
Los Angeles              507               2,088               2,595
Riverside              2,501                 281               2,782
San Diego              1,174                 727               1,901
San Francisco            657                   0                 657
Santa Barbara          1,740                 688               2,428
Santa Cruz             2,406                 609               3,015
LBL                        0                 214                 214
LLL                        0                 309                 309
Other - UC               100                 634                 734
CSL                        0                 363                 363
CSU                      n/a                 835                 835
Other-Non-UC             n/a              15,293              15,293
                       _______             ______              _____
                      24,835              31,399              56,234

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              27,408              62,650              90,058
Davis                 71,551               3,982              75,533
Irvine                20,933                   0              20,933
Los Angeles            3,315              15,764              19,079
Riverside             23,259               2,178              25,437
San Diego              7,124               5,179              12,303
San Francisco          5,817                   0               5,817
Santa Barbara         13,301               7,737              21,038
Santa Cruz            13,479               6,379              19,858
LBL                        0               2,103               2,103
LLL                        0               1,973               1,973
Other - UC               447               4,586               5,033
CSL                        0               2,557               2,557
CSU                      n/a               9,766               9,766
Other-Non-UC             n/a             121,647             121,647
                       _______             ______              _____
                     186,634             246,501             433,135


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.8
  Standard deviation in seconds                              5.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.6


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 8:56
Average session length (minutes:seconds)               13:09
Longest session recorded (minutes:seconds)            554:25
Average number of searches completed per session         3.1
Retrievals per search - median                           2.0
Retrievals per search - average                         65.9
Retrievals per search - standard deviation             842.4
Percent of searches completed with 0 results            27.9%

Percent of searches entered that are long                4.4%
Percent of long searches completed
  (includes partial results)                            61.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        54,547    35.1%
  DISPLAY (excluding automatic displays)      50,153    32.3%
  ACFIND                                          13     0.0%
  BROWSE                                         302     0.2%
  SELECT                                         167     0.1%
  HELP                                         1,482     1.0%
  EXPLAIN                                      1,380     0.9%
  SET/RESET                                    4,358     2.8%
  SHOW                                           456     0.3%
  AT                                           3,331     2.1%
  ADD ON (AND, OR, AND NOT)                    1,667     1.1%
  LOGON or LOGOFF                             28,226    18.2%
  COMMENT                                         11     0.0%
  SAVE                                           830     0.5%
  USE                                          1,376     0.9%
  OTHER                                        6,886     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,600  15.0%   2,142   24.9%      11    81.3   366.2
  AUTHOR           2,651   4.6%     652   24.6%      12   130.4   820.2
  CORPORATE AUTH     510   0.9%     178   34.9%      15   633.4  2906.0
  EXACT CA            14   0.0%       4   28.6%      91  2316.7  4731.3
  TITLE WORD      14,611  25.4%   4,663   31.9%       5    40.3   228.4
  EXACT TITLE      7,754  13.5%   2,236   28.8%       2    27.9   583.8
  TITLE -> TW      1,135   2.0%     328   28.9%       7    77.6   716.1
  TITLE -> XT      1,551   2.7%     677   43.6%       1     9.0    56.9
  SUBJECT          4,288   7.5%   1,722   40.2%      41   352.0  1298.0
  EXACT SUBJECT      187   0.3%      50   26.7%      65   469.8  1036.2
  PERIODICAL       9,038  15.7%   1,827   20.2%       4    84.0  1008.6
  EXACT PE         3,593   6.2%     532   14.8%       3    15.1    86.2
  RPE                  4   0.0%       2   50.0%       8     8.0     5.7
  XRP                  1   0.0%       1    100%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           182   0.3%      57   31.3%      23   167.8   696.6
  DATE               855   1.5%     192   22.5%       3    42.9   223.4
  FORM               698   1.2%     189   27.1%      19   325.6  4518.4
  NUMBER*             72   0.1%      29   40.3%       2    11.9    42.4
  MUSIC*              20   0.0%      12   60.0%     105   346.5   491.4
  SERIES           1,109   1.9%     401   36.2%       3   174.2  3051.1
  UNIFORM TITLE        7   0.0%       3   42.9%       6     8.8    10.1
  Other indexes      620   1.1%     245   39.5%       1   224.6  2241.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,683   6.9%   1,099   29.8%       4    51.2   351.3
  Single          49,910  93.1%  13,874   27.8%       5    94.8  1034.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       17   6.2%       4   23.5%       5    25.4    42.6
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            236  86.1%      43   18.2%      22   109.6   333.5
  EXACT SUBJECT       21   7.7%       4   19.0%      15    76.7   128.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             1   0.4%       0    0.0%      36    36.0     0.0
  Single             279  99.6%      53   19.0%      19   101.0   311.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.9%
  BRIEF                                                 68.3%
  LONG                                                  10.2%
  MARC                                                   3.3%
  FIELDS                                                 2.8%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.8%

Ten most frequent errors:
  1. NS command - no next screen                        29.1%
  2. First word of command is invalid                   27.6%
  3. FIND command with invalid index name               12.7%
  4. DISPLAY command contains invalid word               4.0%
  5. KW search in database w/o KW index                  2.3%
  6. PS command - no previous screen                     2.2%
  7. Search term missing from search command             2.2%
  8. DISPLAY command - no FIND results                   1.7%
  9. Valid command at an inappropriate time              1.6%
 10. Max. # of ports to a Z39 db are in use              1.5%
 11. All others                                         15.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              29.1%
  2. FIND                                               14.1%
  3. INDEXES                                             8.0%
  4. COMMAND WORDS                                       6.6%
  5. Unrecognized term                                   5.3%
  6. PASSWORDS                                           3.4%
  7. DISPLAY                                             2.8%
  8. NRLF                                                2.0%
  9. CATALOG                                             1.8%
 10. AT                                                  1.7%
 11. All others                                         25.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.0%
  2. First word of command is invalid                   14.7%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command - middle of >1 screen               4.0%
  5. FIND command retrieves >1 book                      3.1%
  6. NS command - no next screen                         3.1%
  7. DISPLAY command-first of >1 screen                  2.8%
  8. DISPLAY command - last of >1 screen                 2.6%
  9. DISPLAY command-complete in one screen              2.3%
 10. TW search with zero results                         2.3%
 11. All others                                         28.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            34.1%
  2. TIME                                               24.5%
  3. SEARCH                                             11.4%
  4. GLOSSARY                                            8.2%
  5. SYSTEMS INFORMATION                                 3.1%
  6. SYSTEM NEWS                                         2.9%
  7. SETTINGS                                            2.2%
  8. DATABASE NEWS                                       1.6%
  9. NEWS                                                1.3%
 10. LOCATION                                            1.1%
 11. All others                                          9.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)