MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/10/01 through 03/16/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,126               2,955               4,081
Davis                  2,372                 294               2,666
Irvine                   804                   0                 804
Los Angeles              131                 603                 734
Riverside                732                 160                 892
San Diego                466                 293                 759
San Francisco            324                   0                 324
Santa Barbara            343                 197                 540
Santa Cruz               342                 295                 637
LBL                        0                  99                  99
LLL                        0                  78                  78
Other - UC                35                 243                 278
CSL                        0                 197                 197
CSU                      n/a                 220                 220
Other-Non-UC             n/a               4,605               4,605
                       _______             ______              _____
                       6,675              10,239              16,914


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              237              574                  5,226
     2-4  a.m.              188              618                  4,086
     4-6  a.m.              197              629                  4,245
     6-8  a.m.              451            1,515                 10,158
     8-10 a.m.            1,998            6,154                 40,940
    10-12 a.m.            3,127            9,979                 70,013
    12-2  p.m.            2,937            9,421                 71,392
     2-4  p.m.            3,362           11,977                 84,283
     4-6  p.m.            2,388            7,939                 52,081
     6-8  p.m.              947            2,911                 17,842
     8-10 p.m.              654            2,415                 13,577
    10-12 p.m.              428            1,575                 11,949
    __________       __________       __________      _________________
        Total:           16,914           55,707                385,792


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,293               8,595              11,888
Davis                  7,961               1,038               8,999
Irvine                 3,383                   0               3,383
Los Angeles              301               1,636               1,937
Riverside              2,407                 543               2,950
San Diego              1,478                 485               1,963
San Francisco            661                   0                 661
Santa Barbara            792                 446               1,238
Santa Cruz             1,750               2,125               3,875
LBL                        0                 118                 118
LLL                        0                 200                 200
Other - UC                44                 682                 726
CSL                        0                 450                 450
CSU                      n/a                 698                 698
Other-Non-UC             n/a              16,621              16,621
                       _______             ______              _____
                      22,070              33,637              55,707

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              27,313              63,305              90,618
Davis                 51,913               5,606              57,519
Irvine                18,478                   0              18,478
Los Angeles            3,165              11,724              14,889
Riverside             17,903               3,204              21,107
San Diego              7,402               3,159              10,561
San Francisco          3,856                   0               3,856
Santa Barbara          5,747               5,034              10,781
Santa Cruz             9,422               7,839              17,261
LBL                        0                 647                 647
LLL                        0               2,884               2,884
Other - UC               169               4,801               4,970
CSL                        0               3,523               3,523
CSU                      n/a               7,492               7,492
Other-Non-UC             n/a             121,206             121,206
                       _______             ______              _____
                     145,368             240,424             385,792


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              2.6

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 9:50
Average session length (minutes:seconds)               13:58
Longest session recorded (minutes:seconds)              1547
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         55.5
Retrievals per search - standard deviation             496.6
Percent of searches completed with 0 results            26.9%

Percent of searches entered that are long                4.5%
Percent of long searches completed
  (includes partial results)                            64.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        53,911    35.9%
  DISPLAY (excluding automatic displays)      48,593    32.3%
  ACFIND                                          16     0.0%
  BROWSE                                         269     0.2%
  SELECT                                         204     0.1%
  HELP                                         1,146     0.8%
  EXPLAIN                                      1,198     0.8%
  SET/RESET                                    4,426     2.9%
  SHOW                                           332     0.2%
  AT                                           2,996     2.0%
  ADD ON (AND, OR, AND NOT)                    1,758     1.2%
  LOGON or LOGOFF                             26,652    17.7%
  COMMENT                                          3     0.0%
  SAVE                                         1,265     0.8%
  USE                                          1,113     0.7%
  OTHER                                        6,405     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,126  13.9%   2,027   24.9%       9    69.9   290.4
  AUTHOR           2,437   4.2%     652   26.8%      12   137.9   765.7
  CORPORATE AUTH     630   1.1%     240   38.1%      24   549.0  1504.8
  EXACT CA            10   0.0%       6   60.0%      72    62.3    42.9
  TITLE WORD      14,523  24.8%   4,530   31.2%       4    35.5   204.8
  EXACT TITLE      9,012  15.4%   2,275   25.2%       2    18.9   118.1
  TITLE -> TW      1,148   2.0%     302   26.3%       8    59.0   210.4
  TITLE -> XT      1,339   2.3%     609   45.5%       1     5.6    17.4
  SUBJECT          3,602   6.1%   1,346   37.4%      48   357.7  1081.3
  EXACT SUBJECT      260   0.4%      54   20.8%      46   576.2  1753.9
  PERIODICAL       8,650  14.8%   1,741   20.1%       5    55.0   505.4
  EXACT PE         3,631   6.2%     519   14.3%       3    29.2   336.7
  RPE                  7   0.0%       1   14.3%       3     4.0     3.8
  XRP                  1   0.0%       0    0.0%       8     8.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            79   0.1%      21   26.6%      37  1716.2  8571.6
  DATE             2,434   4.2%     471   19.3%       1    18.7   157.3
  FORM               573   1.0%     122   21.3%      23   370.7  3128.1
  NUMBER*             61   0.1%      17   27.9%       2    18.5    69.6
  MUSIC*               6   0.0%       4   66.7%     372   371.5   490.0
  SERIES           1,217   2.1%     439   36.1%       3    57.2   255.8
  UNIFORM TITLE        8   0.0%       2   25.0%      38   106.2   152.9
  Other indexes      835   1.4%     319   38.2%       1    72.6   610.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         5,429  10.2%   1,326   24.4%       2    60.2  1064.6
  Single          47,566  89.8%  13,009   27.3%       5    78.0   496.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       14   5.8%       7   50.0%       5    39.7    86.4
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            218  90.1%      38   17.4%      37   121.4   299.8
  EXACT SUBJECT       10   4.1%       2   20.0%     155   786.1  1235.1
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             1   0.4%       1    100%       0     0.0     0.0
  Single             247  99.6%      47   19.0%      35   142.3   390.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.3%
  BRIEF                                                 67.5%
  LONG                                                  10.8%
  MARC                                                   4.0%
  FIELDS                                                 2.8%
  TAG                                                    2.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        29.5%
  2. First word of command is invalid                   27.5%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command contains invalid word               4.3%
  5. Max. # of ports to a Z39 db are in use              2.9%
  6. Search term missing from search command             2.3%
  7. KW search in database w/o KW index                  2.3%
  8. PS command - no previous screen                     1.8%
  9. Valid command at an inappropriate time              1.7%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         14.2%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.5%
  2. FIND                                               13.7%
  3. COMMAND WORDS                                       7.3%
  4. INDEXES                                             7.2%
  5. Unrecognized term                                   5.0%
  6. PASSWORDS                                           4.3%
  7. ADD-ON SEARCH                                       2.0%
  8. DATABASES                                           2.0%
  9. DISPLAY                                             1.8%
 10. CATALOG                                             1.7%
 11. All others                                         26.6%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.0%
  2. First word of command is invalid                   14.3%
  3. FIND command with invalid index name               11.9%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. FIND command retrieves >1 book                      3.3%
  6. DISPLAY command-first of >1 screen                  2.9%
  7. NS command - no next screen                         2.3%
  8. DISPLAY command-complete in one screen              2.2%
  9. KW search in database w/o KW index                  2.2%
 10. F/BR with index invalid in current DB               2.0%
 11. All others                                         28.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            47.3%
  2. GLOSSARY                                            8.5%
  3. SEARCH                                              7.3%
  4. TIME                                                6.6%
  5. SETTINGS                                            5.0%
  6. MAIL STATUS                                         3.8%
  7. SYSTEMS INFORMATION                                 3.8%
  8. SYSTEM NEWS                                         3.2%
  9. MAIL SETTINGS                                       1.6%
 10. NEWS                                                1.3%
 11. All others                                         11.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)