MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/17/01 through 03/23/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 991               2,773               3,764
Davis                  1,822                 202               2,024
Irvine                   800                   0                 800
Los Angeles               88                 534                 622
Riverside                565                 116                 681
San Diego                385                 214                 599
San Francisco            302                   0                 302
Santa Barbara            250                 211                 461
Santa Cruz               241                 205                 446
LBL                        0                 132                 132
LLL                        0                 104                 104
Other - UC                21                 271                 292
CSL                        0                 157                 157
CSU                      n/a                 167                 167
Other-Non-UC             n/a               4,464               4,464
                       _______             ______              _____
                       5,465               9,550              15,015


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              269              832                  5,276
     2-4  a.m.              225              949                  9,840
     4-6  a.m.              227              743                  8,200
     6-8  a.m.              436            1,310                 12,261
     8-10 a.m.            1,937            6,595                 46,600
    10-12 a.m.            2,930           10,815                 79,273
    12-2  p.m.            2,783            8,937                 68,919
     2-4  p.m.            2,868            9,162                 68,222
     4-6  p.m.            1,738            4,843                 37,792
     6-8  p.m.              681            1,909                 14,612
     8-10 p.m.              556            1,739                 13,766
    10-12 p.m.              365            1,047                  9,750
    __________       __________       __________      _________________
        Total:           15,015           48,881                374,511


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,721               7,959              10,680
Davis                  5,937                 694               6,631
Irvine                 2,703                   0               2,703
Los Angeles              228               1,264               1,492
Riverside              1,952                 316               2,268
San Diego              1,177                 421               1,598
San Francisco            495                   0                 495
Santa Barbara            830                 725               1,555
Santa Cruz             1,610                 761               2,371
LBL                        0                 164                 164
LLL                        0                 443                 443
Other - UC                20                 736                 756
CSL                        0                 461                 461
CSU                      n/a                 531                 531
Other-Non-UC             n/a              16,733              16,733
                       _______             ______              _____
                      17,673              31,208              48,881

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              21,139              58,093              79,232
Davis                 39,056               3,347              42,403
Irvine                17,961                   0              17,961
Los Angeles            2,035               8,431              10,466
Riverside             15,439               2,368              17,807
San Diego              7,056               3,692              10,748
San Francisco          4,664                   0               4,664
Santa Barbara          7,138               4,392              11,530
Santa Cruz             7,367               4,630              11,997
LBL                        0               1,616               1,616
LLL                        0               5,407               5,407
Other - UC               105               5,166               5,271
CSL                        0               2,559               2,559
CSU                      n/a               6,858               6,858
Other-Non-UC             n/a             145,992             145,992
                       _______             ______              _____
                     121,960             252,551             374,511


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 9:01
Average session length (minutes:seconds)               13:24
Longest session recorded (minutes:seconds)            877:15
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         63.6
Retrievals per search - standard deviation             933.9
Percent of searches completed with 0 results            27.5%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            61.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        47,257    35.3%
  DISPLAY (excluding automatic displays)      43,774    32.7%
  ACFIND                                          21     0.0%
  BROWSE                                         257     0.2%
  SELECT                                         166     0.1%
  HELP                                         1,000     0.7%
  EXPLAIN                                      1,083     0.8%
  SET/RESET                                    3,838     2.9%
  SHOW                                           293     0.2%
  AT                                           2,778     2.1%
  ADD ON (AND, OR, AND NOT)                    1,590     1.2%
  LOGON or LOGOFF                             23,973    17.9%
  COMMENT                                          0     0.0%
  SAVE                                           877     0.7%
  USE                                          1,010     0.8%
  OTHER                                        5,852     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,956  16.0%   1,945   24.4%      10    66.1   236.8
  AUTHOR           1,786   3.6%     497   27.8%      12   114.0   399.3
  CORPORATE AUTH     644   1.3%     255   39.6%      22   521.6  1775.5
  EXACT CA            16   0.0%       4   25.0%      40   317.7   620.0
  TITLE WORD      11,808  23.7%   3,694   31.3%       4    50.2   693.3
  EXACT TITLE      7,736  15.6%   2,223   28.7%       2    19.3   122.0
  TITLE -> TW      1,169   2.4%     297   25.4%       8    57.2   255.5
  TITLE -> XT      1,522   3.1%     754   49.5%       1    12.8   121.4
  SUBJECT          2,556   5.1%     938   36.7%      41   392.9  2075.2
  EXACT SUBJECT      160   0.3%      42   26.2%      65   560.0  1162.2
  PERIODICAL       8,582  17.3%   1,767   20.6%       4    91.5  1728.0
  EXACT PE         2,630   5.3%     396   15.1%       3    34.0   520.6
  RPE                  2   0.0%       0    0.0%       4     4.0     1.4
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            85   0.2%      14   16.5%      56   301.2   862.3
  DATE               638   1.3%     174   27.3%       4    59.8   322.1
  FORM               604   1.2%     122   20.2%      20   345.3  2840.3
  NUMBER*             16   0.0%      13   81.3%       2     1.7     0.6
  MUSIC*              32   0.1%      16   50.0%     933   750.0   809.2
  SERIES           1,097   2.2%     392   35.7%       3    68.4   262.6
  UNIFORM TITLE       16   0.0%       4   25.0%      93   413.8   705.1
  Other indexes      684   1.4%     290   42.4%       1    14.3    58.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,032   6.5%     903   29.8%       4    60.6   344.0
  Single          43,519  93.5%  11,995   27.6%       5    86.9  1094.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   4.4%       2   20.0%       8    13.5    14.7
  CORPORATE AUTH       4   1.7%       2   50.0%     224   224.0   134.4
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            189  82.5%      36   19.0%      49   156.4   476.5
  EXACT SUBJECT       24  10.5%       5   20.8%       9   193.0   586.9
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   0.9%       0    0.0%     109   109.0   127.3

  By number of indexes:
  Multiple             1   0.4%       0    0.0%     464   464.0     0.0
  Single             243  99.6%      51   21.0%      36   144.8   462.8


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.5%
  BRIEF                                                 66.0%
  LONG                                                  11.8%
  MARC                                                   3.0%
  FIELDS                                                 2.8%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        29.6%
  2. First word of command is invalid                   26.5%
  3. FIND command with invalid index name               11.9%
  4. DISPLAY command contains invalid word               4.9%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     2.4%
  7. Max. # of ports to a Z39 db are in use              2.2%
  8. KW search in database w/o KW index                  2.2%
  9. Valid command at an inappropriate time              1.5%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         14.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.8%
  2. FIND                                               13.8%
  3. INDEXES                                             9.1%
  4. COMMAND WORDS                                       6.3%
  5. Unrecognized term                                   5.2%
  6. PASSWORDS                                           3.5%
  7. DISPLAY                                             3.0%
  8. DATABASES                                           2.5%
  9. CATALOG                                             2.0%
 10. ADD-ON SEARCH                                       1.6%
 11. All others                                         30.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.7%
  2. First word of command is invalid                   13.0%
  3. FIND command with invalid index name               13.0%
  4. DISPLAY command - middle of >1 screen               5.2%
  5. NS command - no next screen                         3.2%
  6. FIND command retrieves >1 book                      3.0%
  7. DISPLAY command-first of >1 screen                  3.0%
  8. Help requested from SET DB command                  2.2%
  9. DISPLAY command-complete in one screen              2.0%
 10. TW search with zero results                         1.8%
 11. All others                                         31.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            50.5%
  2. SEARCH                                             15.1%
  3. GLOSSARY                                           10.0%
  4. SETTINGS                                            7.2%
  5. SYSTEM NEWS                                         2.4%
  6. SYSTEMS INFORMATION                                 1.7%
  7. MAIL STATUS                                         1.4%
  8. DISPLAY                                             1.0%
  9. LOCATION                                            0.7%
 10. UCB LIBRARY HOURS                                   0.7%
 11. All others                                          9.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)