MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/31/01 through 04/06/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 964               2,691               3,655
Davis                  1,859                 244               2,103
Irvine                   746                   0                 746
Los Angeles               14                 581                 595
Riverside                610                 111                 721
San Diego                477                 229                 706
San Francisco            322                   0                 322
Santa Barbara            314                 247                 561
Santa Cruz               347                 194                 541
LBL                        0                 115                 115
LLL                        0                  90                  90
Other - UC                66                 273                 339
CSL                        0                 127                 127
CSU                      n/a                 193                 193
Other-Non-UC             n/a               4,624               4,624
                       _______             ______              _____
                       5,719               9,719              15,438


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              275              838                  5,909
     2-4  a.m.              223              778                  5,951
     4-6  a.m.              255              698                  7,296
     6-8  a.m.              407            1,091                  9,089
     8-10 a.m.            1,821            5,914                 47,657
    10-12 a.m.            2,758            8,039                 63,581
    12-2  p.m.            2,669            9,164                 83,443
     2-4  p.m.            3,103           10,493                 80,154
     4-6  p.m.            2,126            6,848                 51,872
     6-8  p.m.              803            2,350                 22,342
     8-10 p.m.              557            1,516                 10,686
    10-12 p.m.              441            1,098                  7,292
    __________       __________       __________      _________________
        Total:           15,438           48,827                395,272


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,427               7,730              10,157
Davis                  7,266                 862               8,128
Irvine                 2,378                   0               2,378
Los Angeles               24               1,379               1,403
Riverside              2,017                 219               2,236
San Diego              1,094                 426               1,520
San Francisco            683                   0                 683
Santa Barbara            876                 622               1,498
Santa Cruz             1,605                 496               2,101
LBL                        0                 154                 154
LLL                        0                 483                 483
Other - UC                48                 725                 773
CSL                        0                 305                 305
CSU                      n/a                 876                 876
Other-Non-UC             n/a              16,132              16,132
                       _______             ______              _____
                      18,418              30,409              48,827

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              20,205              69,021              89,226
Davis                 53,436               3,593              57,029
Irvine                18,127                   0              18,127
Los Angeles              515              12,677              13,192
Riverside             14,990               3,091              18,081
San Diego              6,618               3,765              10,383
San Francisco          4,638                   0               4,638
Santa Barbara          6,597               4,261              10,858
Santa Cruz            13,228               5,167              18,395
LBL                        0               1,833               1,833
LLL                        0               4,947               4,947
Other - UC               489               5,478               5,967
CSL                        0               1,814               1,814
CSU                      n/a               9,686               9,686
Other-Non-UC             n/a             131,096             131,096
                       _______             ______              _____
                     138,843             256,429             395,272


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:41
Average session length (minutes:seconds)               13:46
Longest session recorded (minutes:seconds)            720:26
Average number of searches completed per session         3.1
Retrievals per search - median                           2.0
Retrievals per search - average                         75.0
Retrievals per search - standard deviation            1298.0
Percent of searches completed with 0 results            27.9%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            59.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        47,232    35.0%
  DISPLAY (excluding automatic displays)      43,797    32.4%
  ACFIND                                           9     0.0%
  BROWSE                                         530     0.4%
  SELECT                                         355     0.3%
  HELP                                           970     0.7%
  EXPLAIN                                        935     0.7%
  SET/RESET                                    3,872     2.9%
  SHOW                                           311     0.2%
  AT                                           2,534     1.9%
  ADD ON (AND, OR, AND NOT)                    1,564     1.2%
  LOGON or LOGOFF                             24,693    18.3%
  COMMENT                                          0     0.0%
  SAVE                                         1,290     1.0%
  USE                                          1,140     0.8%
  OTHER                                        5,876     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,320  14.9%   1,759   24.0%      11    80.9   395.2
  AUTHOR           1,886   3.8%     493   26.1%      16   131.1   551.6
  CORPORATE AUTH     569   1.2%     217   38.1%      35   887.4  5274.8
  EXACT CA            10   0.0%       5   50.0%     164   332.4   502.0
  TITLE WORD      13,069  26.5%   4,074   31.2%       4    48.7   598.1
  EXACT TITLE      6,573  13.3%   2,145   32.6%       2    19.8   117.4
  TITLE -> TW      1,220   2.5%     282   23.1%      10    91.5   689.6
  TITLE -> XT      1,493   3.0%     649   43.5%       2    17.2   226.3
  SUBJECT          2,601   5.3%     952   36.6%      56   651.9  5529.9
  EXACT SUBJECT      168   0.3%      30   17.9%      36   423.9   909.7
  PERIODICAL       8,170  16.6%   1,804   22.1%       4    91.9  1400.4
  EXACT PE         3,016   6.1%     437   14.5%       3    35.8   520.9
  RPE                  2   0.0%       1   50.0%       3     3.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            50   0.1%      10   20.0%      55   374.8  1229.5
  DATE               630   1.3%     153   24.3%       4    96.3   349.3
  FORM               491   1.0%     130   26.5%      17   202.8   703.7
  NUMBER*             18   0.0%       7   38.9%       2   795.5  1147.5
  MUSIC*              51   0.1%      28   54.9%       2    19.9    71.1
  SERIES           1,076   2.2%     362   33.6%       3    49.7   154.9
  UNIFORM TITLE       13   0.0%       2   15.4%      24    71.3   119.3
  Other indexes      824   1.7%     321   39.0%       1    19.1    84.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,647   5.7%     807   30.5%       4    87.4   536.4
  Single          43,799  94.3%  12,206   27.9%       5   102.6  1577.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       58  11.6%      14   24.1%       7    54.6   146.7
  CORPORATE AUTH       2   0.4%       1   50.0%     108   108.0     0.0
  EXACT CA             1   0.2%       1    100%       0     0.0     0.0
  SUBJECT            423  84.9%      95   22.5%      83   251.4  1288.6
  EXACT SUBJECT       13   2.6%       4   30.8%      60   171.1   263.5
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.2%       0    0.0%       2     2.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             506   100%     117   23.1%      55   223.0  1186.5


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.3%
  BRIEF                                                 68.1%
  LONG                                                   8.7%
  MARC                                                   4.8%
  FIELDS                                                 2.7%
  TAG                                                    2.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        29.6%
  2. First word of command is invalid                   26.9%
  3. FIND command with invalid index name               11.4%
  4. DISPLAY command contains invalid word               4.3%
  5. Max. # of ports to a Z39 db are in use              2.7%
  6. Search term missing from search command             2.5%
  7. KW search in database w/o KW index                  2.1%
  8. PS command - no previous screen                     2.1%
  9. Command contains escape or arrow key                1.6%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         15.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.8%
  2. FIND                                               12.5%
  3. INDEXES                                             9.4%
  4. COMMAND WORDS                                       5.8%
  5. Unrecognized term                                   5.5%
  6. PASSWORDS                                           4.4%
  7. DATABASES                                           3.3%
  8. DISPLAY                                             2.9%
  9. CATALOG                                             2.0%
 10. NRLF                                                1.9%
 11. All others                                         27.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.8%
  2. First word of command is invalid                   13.9%
  3. FIND command with invalid index name               11.9%
  4. DISPLAY command - middle of >1 screen               4.8%
  5. F/BR with index invalid in current DB               3.0%
  6. FIND command retrieves >1 book                      2.9%
  7. DISPLAY command-first of >1 screen                  2.9%
  8. NS command - no next screen                         2.5%
  9. DISPLAY command-complete in one screen              2.3%
 10. TW search with zero results                         2.2%
 11. All others                                         30.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.8%
  2. SEARCH                                             20.7%
  3. GLOSSARY                                            5.9%
  4. DATABASE NEWS                                       3.8%
  5. SETTINGS                                            2.8%
  6. MEDLINE NEWS                                        2.8%
  7. 3399                                                1.7%
  8. NEWS                                                1.0%
  9. 2292                                                1.0%
 10. DATABASES                                           1.0%
 11. All others                                         14.5%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)