MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/07/01 through 04/13/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,139               2,867               4,006
Davis                  2,063                 219               2,282
Irvine                   721                   0                 721
Los Angeles               36                 696                 732
Riverside                558                 148                 706
San Diego                377                 161                 538
San Francisco            326                   0                 326
Santa Barbara            310                 221                 531
Santa Cruz               507                 176                 683
LBL                        0                  78                  78
LLL                        0                  67                  67
Other - UC                69                 286                 355
CSL                        0                 152                 152
CSU                      n/a                 140                 140
Other-Non-UC             n/a               4,149               4,149
                       _______             ______              _____
                       6,106               9,360              15,466


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              214              786                  5,080
     2-4  a.m.              168              562                  8,002
     4-6  a.m.              187              705                  6,532
     6-8  a.m.              452            1,490                 11,539
     8-10 a.m.            1,747            6,381                 45,885
    10-12 a.m.            2,908           10,262                 78,174
    12-2  p.m.            2,807           10,253                 73,884
     2-4  p.m.            3,178           10,549                 77,835
     4-6  p.m.            2,058            6,624                 51,446
     6-8  p.m.              836            2,437                 22,142
     8-10 p.m.              550            1,710                 10,910
    10-12 p.m.              361            1,358                 27,807
    __________       __________       __________      _________________
        Total:           15,466           53,117                419,236


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,230               8,495              11,725
Davis                  8,481                 923               9,404
Irvine                 2,769                   0               2,769
Los Angeles              158               1,887               2,045
Riverside              2,224                 344               2,568
San Diego              1,035                 232               1,267
San Francisco          1,462                   0               1,462
Santa Barbara          1,180                 718               1,898
Santa Cruz             1,747                 492               2,239
LBL                        0                 101                 101
LLL                        0                 223                 223
Other - UC                94                 814                 908
CSL                        0                 271                 271
CSU                      n/a                 924                 924
Other-Non-UC             n/a              15,313              15,313
                       _______             ______              _____
                      22,380              30,737              53,117

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              25,663              67,838              93,501
Davis                 50,736               4,056              54,792
Irvine                19,236                   0              19,236
Los Angeles            1,183              12,271              13,454
Riverside             15,129               2,881              18,010
San Diego              7,379               2,576               9,955
San Francisco          6,797                   0               6,797
Santa Barbara          8,863               5,281              14,144
Santa Cruz             9,761               4,442              14,203
LBL                        0                 992                 992
LLL                        0               2,039               2,039
Other - UC               598               6,489               7,087
CSL                        0               2,462               2,462
CSU                      n/a               7,993               7,993
Other-Non-UC             n/a             154,571             154,571
                       _______             ______              _____
                     145,345             273,891             419,236


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              4.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:24
Average session length (minutes:seconds)               14:05
Longest session recorded (minutes:seconds)            544:20
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         60.8
Retrievals per search - standard deviation             915.7
Percent of searches completed with 0 results            26.0%

Percent of searches entered that are long                3.9%
Percent of long searches completed
  (includes partial results)                            63.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        51,211    35.6%
  DISPLAY (excluding automatic displays)      48,463    33.7%
  ACFIND                                           7     0.0%
  BROWSE                                         223     0.2%
  SELECT                                         180     0.1%
  HELP                                         1,061     0.7%
  EXPLAIN                                      1,011     0.7%
  SET/RESET                                    4,072     2.8%
  SHOW                                           379     0.3%
  AT                                           3,206     2.2%
  ADD ON (AND, OR, AND NOT)                    1,884     1.3%
  LOGON or LOGOFF                             24,152    16.8%
  COMMENT                                          0     0.0%
  SAVE                                         1,086     0.8%
  USE                                          1,053     0.7%
  OTHER                                        5,670     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,076  15.0%   1,829   22.6%      10    92.1   510.3
  AUTHOR           1,991   3.7%     499   25.1%      13   106.6   387.3
  CORPORATE AUTH     469   0.9%     186   39.7%      23   738.0  3288.7
  EXACT CA            10   0.0%       2   20.0%      28    68.9    86.2
  TITLE WORD      14,025  26.0%   3,860   27.5%       3    37.3   398.0
  EXACT TITLE      7,824  14.5%   2,174   27.8%       2    16.5   102.3
  TITLE -> TW      1,178   2.2%     280   23.8%      10    61.3   154.0
  TITLE -> XT      1,504   2.8%     700   46.5%       1    10.2    80.4
  SUBJECT          2,860   5.3%     997   34.9%      39   401.7  2084.4
  EXACT SUBJECT      139   0.3%      26   18.7%      57   226.9   544.7
  PERIODICAL       8,726  16.2%   1,880   21.5%       4    82.5   961.7
  EXACT PE         3,578   6.6%     597   16.7%       2    23.8   321.8
  RPE                  2   0.0%       0    0.0%      22    22.0    18.4
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           120   0.2%      12   10.0%      33   443.7  2586.9
  DATE               762   1.4%     196   25.7%       3   119.8  1649.8
  FORM               555   1.0%     105   18.9%      19   505.2  6723.0
  NUMBER*             77   0.1%      14   18.2%       2    17.0   116.4
  MUSIC*              23   0.0%       9   39.1%     107   596.2  1212.0
  SERIES             965   1.8%     281   29.1%       3    63.0   459.4
  UNIFORM TITLE       18   0.0%       1    5.6%      62   208.6   293.8
  Other indexes    1,004   1.9%     447   44.5%       1     8.0    50.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,164   6.3%     819   25.9%       3    73.9   661.0
  Single          47,306  93.7%  12,412   26.2%       4    84.0  1103.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       18   8.7%       3   16.7%       5    31.6    47.4
  CORPORATE AUTH       3   1.5%       2   66.7%       1     1.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            180  87.4%      39   21.7%      36   233.6  1138.4
  EXACT SUBJECT        5   2.4%       1   20.0%     229   240.5   204.6
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             210   100%      45   21.4%      24   208.8  1054.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.3%
  BRIEF                                                 68.1%
  LONG                                                   9.1%
  MARC                                                   5.3%
  FIELDS                                                 3.0%
  TAG                                                    2.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.6%

Ten most frequent errors:
  1. NS command - no next screen                        30.7%
  2. First word of command is invalid                   26.9%
  3. FIND command with invalid index name               12.1%
  4. DISPLAY command contains invalid word               4.3%
  5. Max. # of ports to a Z39 db are in use              2.5%
  6. Search term missing from search command             2.5%
  7. PS command - no previous screen                     1.8%
  8. KW search in database w/o KW index                  1.7%
  9. DISPLAY command - no FIND results                   1.6%
 10. Valid command at an inappropriate time              1.2%
 11. All others                                         14.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.1%
  2. FIND                                               13.9%
  3. COMMAND WORDS                                       6.1%
  4. INDEXES                                             5.8%
  5. Unrecognized term                                   5.5%
  6. PASSWORDS                                           4.4%
  7. ADD-ON SEARCH                                       2.6%
  8. DISPLAY                                             2.3%
  9. DATABASES                                           2.2%
 10. NRLF                                                1.9%
 11. All others                                         33.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.6%
  2. First word of command is invalid                   15.9%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command - middle of >1 screen               4.2%
  5. DISPLAY command-first of >1 screen                  2.9%
  6. NS command - no next screen                         2.6%
  7. FIND command retrieves >1 book                      2.5%
  8. DISPLAY command-complete in one screen              2.1%
  9. F/BR with index invalid in current DB               2.1%
 10. TW search with zero results                         1.9%
 11. All others                                         31.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            48.1%
  2. SEARCH                                              9.6%
  3. GLOSSARY                                            6.9%
  4. SETTINGS                                            5.1%
  5. DATABASE NEWS                                       4.0%
  6. MAIL STATUS                                         3.7%
  7. MEDLINE NEWS                                        2.7%
  8. SYSTEM NEWS                                         2.4%
  9. DATABASES                                           1.6%
 10. PE LOADING STATISTICS                               1.3%
 11. All others                                         14.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)