MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/14/01 through 04/20/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,083               2,775               3,858
Davis                  2,099                 240               2,339
Irvine                   761                   0                 761
Los Angeles               14                 638                 652
Riverside                590                 115                 705
San Diego                408                 197                 605
San Francisco            322                   0                 322
Santa Barbara            329                 194                 523
Santa Cruz               342                 166                 508
LBL                        0                 106                 106
LLL                        0                  77                  77
Other - UC                26                 253                 279
CSL                        0                 128                 128
CSU                      n/a                 190                 190
Other-Non-UC             n/a               4,339               4,339
                       _______             ______              _____
                       5,974               9,418              15,392


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              272              768                  7,413
     2-4  a.m.              174              736                  6,467
     4-6  a.m.              273              917                  8,343
     6-8  a.m.              486            1,522                 14,301
     8-10 a.m.            1,963            6,674                 51,951
    10-12 a.m.            2,856            9,733                 71,391
    12-2  p.m.            2,647            9,827                 65,076
     2-4  p.m.            3,028           10,983                 80,936
     4-6  p.m.            2,099            7,598                 56,151
     6-8  p.m.              770            2,284                 17,378
     8-10 p.m.              489            1,394                  9,665
    10-12 p.m.              335            1,033                  8,131
    __________       __________       __________      _________________
        Total:           15,392           53,469                397,203


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,271               8,702              11,973
Davis                  8,972                 664               9,636
Irvine                 3,447                   0               3,447
Los Angeles               17               2,048               2,065
Riverside              1,971                 246               2,217
San Diego              1,050                 278               1,328
San Francisco          1,030                   0               1,030
Santa Barbara          1,136                 397               1,533
Santa Cruz             1,731                 534               2,265
LBL                        0                 115                 115
LLL                        0                 220                 220
Other - UC                56                 628                 684
CSL                        0                 334                 334
CSU                      n/a                 764                 764
Other-Non-UC             n/a              15,858              15,858
                       _______             ______              _____
                      22,681              30,788              53,469

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              25,572              63,352              88,924
Davis                 48,337               2,786              51,123
Irvine                20,751                   0              20,751
Los Angeles               31              18,630              18,661
Riverside             12,986               2,403              15,389
San Diego              5,271               3,054               8,325
San Francisco          8,952                   0               8,952
Santa Barbara         11,128               5,109              16,237
Santa Cruz            10,120               2,839              12,959
LBL                        0               1,016               1,016
LLL                        0               5,077               5,077
Other - UC               131               4,289               4,420
CSL                        0               2,684               2,684
CSU                      n/a               6,957               6,957
Other-Non-UC             n/a             135,728             135,728
                       _______             ______              _____
                     143,279             253,924             397,203


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:34
Average session length (minutes:seconds)               14:00
Longest session recorded (minutes:seconds)            710:37
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         58.9
Retrievals per search - standard deviation             739.0
Percent of searches completed with 0 results            27.2%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            61.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        51,729    35.6%
  DISPLAY (excluding automatic displays)      48,403    33.3%
  ACFIND                                          15     0.0%
  BROWSE                                         395     0.3%
  SELECT                                         262     0.2%
  HELP                                         1,056     0.7%
  EXPLAIN                                      1,491     1.0%
  SET/RESET                                    3,766     2.6%
  SHOW                                           354     0.2%
  AT                                           3,485     2.4%
  ADD ON (AND, OR, AND NOT)                    1,708     1.2%
  LOGON or LOGOFF                             24,777    17.0%
  COMMENT                                          1     0.0%
  SAVE                                           933     0.6%
  USE                                          1,114     0.8%
  OTHER                                        5,878     4.0%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,525  15.6%   2,118   24.8%      10    91.5   492.9
  AUTHOR           1,940   3.6%     481   24.8%      13   102.2   547.9
  CORPORATE AUTH     585   1.1%     251   42.9%      16   514.7  2294.6
  EXACT CA             3   0.0%       1   33.3%      53    52.5    72.8
  TITLE WORD      15,786  28.9%   4,576   29.0%       3    36.5   647.3
  EXACT TITLE      7,292  13.4%   2,194   30.1%       2    24.2   175.2
  TITLE -> TW      1,266   2.3%     295   23.3%       8    99.2  1435.2
  TITLE -> XT      1,422   2.6%     595   41.8%       1    18.8   206.8
  SUBJECT          2,922   5.4%   1,102   37.7%      46   428.3  2291.6
  EXACT SUBJECT      131   0.2%      36   27.5%      57   400.9  1123.5
  PERIODICAL       8,136  14.9%   1,710   21.0%       4    82.0  1218.3
  EXACT PE         3,262   6.0%     562   17.2%       2    18.4   113.7
  RPE                  2   0.0%       0    0.0%       3     3.0     1.4
  XRP                  1   0.0%       0    0.0%       5     5.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            51   0.1%       7   13.7%      60   152.0   351.6
  DATE               702   1.3%     204   29.1%       3    79.4  1228.5
  FORM               622   1.1%     149   24.0%      18   197.6  1316.8
  NUMBER*             35   0.1%      16   45.7%       2    35.9    90.1
  MUSIC*              65   0.1%      44   67.7%      34   376.1   961.8
  SERIES           1,004   1.8%     338   33.7%       5    81.9   363.9
  UNIFORM TITLE        8   0.0%       5   62.5%       7     7.7     4.0
  Other indexes      776   1.4%     314   40.5%       1    26.8   265.2

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         3,510   6.9%   1,043   29.7%       3    64.4  1352.9
  Single          47,349  93.1%  12,871   27.2%       4    82.2   815.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       54  14.4%      15   27.8%       3    71.7   147.6
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            308  82.4%      76   24.7%      26   202.9  1121.0
  EXACT SUBJECT       11   2.9%       2   18.2%     104   544.8  1152.3
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.3%       0    0.0%      20    20.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             374   100%      93   24.9%      24   195.0  1041.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.0%
  BRIEF                                                 65.2%
  LONG                                                  10.7%
  MARC                                                   6.5%
  FIELDS                                                 2.6%
  TAG                                                    2.5%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.6%

Ten most frequent errors:
  1. NS command - no next screen                        30.0%
  2. First word of command is invalid                   24.9%
  3. FIND command with invalid index name               12.5%
  4. DISPLAY command contains invalid word               5.0%
  5. Search term missing from search command             2.5%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. DISPLAY command - no FIND results                   1.9%
  8. KW search in database w/o KW index                  1.9%
  9. PS command - no previous screen                     1.8%
 10. Valid command at an inappropriate time              1.6%
 11. All others                                         15.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.5%
  2. Unrecognized term                                   9.7%
  3. FIND                                                9.4%
  4. COMMAND WORDS                                       4.5%
  5. INDEXES                                             4.4%
  6. PASSWORDS                                           2.7%
  7. DISPLAY                                             2.1%
  8. DATABASES                                           1.9%
  9. FIND LOCATION                                       1.7%
 10. CATALOG                                             1.6%
 11. All others                                         39.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.3%
  2. First word of command is invalid                   14.5%
  3. FIND command with invalid index name                9.5%
  4. NS of SHOW/EXP command-no next screen               3.5%
  5. DISPLAY command - middle of >1 screen               2.9%
  6. SHOW command with invalid modifier                  2.7%
  7. NS command - no next screen                         2.7%
  8. Valid command at an inappropriate time              2.6%
  9. DISPLAY command-complete in one screen              2.5%
 10. DISPLAY command-first of >1 screen                  2.2%
 11. All others                                         34.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            39.1%
  2. SEARCH                                             13.1%
  3. GLOSSARY                                            5.5%
  4. SYSTEM NEWS                                         4.1%
  5. SETTINGS                                            3.2%
  6. LIBRARY NEWS                                        2.3%
  7. DATABASE NEWS                                       2.0%
  8. LOCAL INFORMATION                                   1.7%
  9. MAIL STATUS                                         1.7%
 10. INSPEC LOADING STATISTICS                           1.5%
 11. All others                                         25.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)