MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/05/01 through 05/11/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 750               2,695               3,445
Davis                  1,965                 260               2,225
Irvine                   845                   0                 845
Los Angeles               16                 570                 586
Riverside                552                 103                 655
San Diego                465                 180                 645
San Francisco            333                   0                 333
Santa Barbara            341                 270                 611
Santa Cruz               391                 171                 562
LBL                        0                  93                  93
LLL                        0                  86                  86
Other - UC                29                 207                 236
CSL                        0                 125                 125
CSU                      n/a                 127                 127
Other-Non-UC             n/a               4,407               4,407
                       _______             ______              _____
                       5,687               9,294              14,981


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              295              988                  8,459
     2-4  a.m.              208              742                  7,453
     4-6  a.m.              236              739                  7,360
     6-8  a.m.              492            2,061                 16,072
     8-10 a.m.            1,826            5,829                 43,091
    10-12 a.m.            2,636            8,768                 69,407
    12-2  p.m.            2,610            8,458                 64,702
     2-4  p.m.            3,093           10,302                 72,201
     4-6  p.m.            1,963            6,510                 47,290
     6-8  p.m.              689            2,078                 16,641
     8-10 p.m.              503            1,383                  9,657
    10-12 p.m.              430            1,109                 10,563
    __________       __________       __________      _________________
        Total:           14,981           48,967                372,896


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,813               8,795              10,608
Davis                  6,009               1,070               7,079
Irvine                 3,442                   0               3,442
Los Angeles               48               1,476               1,524
Riverside              2,624                 281               2,905
San Diego              1,231                 319               1,550
San Francisco            543                   0                 543
Santa Barbara          1,346                 570               1,916
Santa Cruz             2,006                 294               2,300
LBL                        0                 171                 171
LLL                        0                 239                 239
Other - UC                38                 580                 618
CSL                        0                 210                 210
CSU                      n/a                 617                 617
Other-Non-UC             n/a              15,245              15,245
                       _______             ______              _____
                      19,100              29,867              48,967

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,211              70,778              85,989
Davis                 45,012               7,708              52,720
Irvine                21,053                   0              21,053
Los Angeles              303               8,768               9,071
Riverside             15,151               2,205              17,356
San Diego              7,268               2,263               9,531
San Francisco          4,639                   0               4,639
Santa Barbara          9,690               4,155              13,845
Santa Cruz            10,844               3,507              14,351
LBL                        0               2,640               2,640
LLL                        0               2,593               2,593
Other - UC               130               3,634               3,764
CSL                        0               1,288               1,288
CSU                      n/a               5,052               5,052
Other-Non-UC             n/a             129,004             129,004
                       _______             ______              _____
                     129,301             243,595             372,896


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:38
Average session length (minutes:seconds)               14:08
Longest session recorded (minutes:seconds)              1060
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         65.9
Retrievals per search - standard deviation            1134.8
Percent of searches completed with 0 results            27.4%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            64.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        47,437    35.5%
  DISPLAY (excluding automatic displays)      43,607    32.6%
  ACFIND                                          12     0.0%
  BROWSE                                         254     0.2%
  SELECT                                         199     0.1%
  HELP                                           860     0.6%
  EXPLAIN                                        991     0.7%
  SET/RESET                                    3,783     2.8%
  SHOW                                           252     0.2%
  AT                                           2,868     2.1%
  ADD ON (AND, OR, AND NOT)                    1,516     1.1%
  LOGON or LOGOFF                             23,964    17.9%
  COMMENT                                          0     0.0%
  SAVE                                         1,026     0.8%
  USE                                          1,050     0.8%
  OTHER                                        5,734     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,158  14.4%   1,753   24.5%      12   103.5   870.4
  AUTHOR           1,764   3.6%     457   25.9%      12   102.7   364.4
  CORPORATE AUTH     464   0.9%     197   42.5%      18   490.3  1647.0
  EXACT CA             6   0.0%       3   50.0%     938  1485.7  1769.3
  TITLE WORD      11,697  23.6%   3,652   31.2%       4    75.2  2234.9
  EXACT TITLE      9,236  18.6%   2,455   26.6%       2    19.6   148.9
  TITLE -> TW      1,117   2.3%     298   26.7%       8    47.1   128.1
  TITLE -> XT      1,232   2.5%     618   50.2%       1     4.9    17.6
  SUBJECT          2,467   5.0%     901   36.5%      64   534.1  2441.7
  EXACT SUBJECT      147   0.3%      35   23.8%      43   290.1   705.5
  PERIODICAL       7,842  15.8%   1,611   20.5%       5    73.6   871.7
  EXACT PE         3,287   6.6%     690   21.0%       3    36.6   521.3
  RPE                  5   0.0%       1   20.0%      20    41.0    56.9
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            96   0.2%      19   19.8%      43   170.3   237.9
  DATE               743   1.5%     183   24.6%       3    61.9   303.0
  FORM               457   0.9%     108   23.6%      12   192.1  1928.8
  NUMBER*             21   0.0%      10   47.6%       1    50.9    98.4
  MUSIC*              84   0.2%      51   60.7%       3   161.2   888.8
  SERIES           1,072   2.2%     371   34.6%       4    62.2   321.1
  UNIFORM TITLE       11   0.0%       2   18.2%      28   918.7  1424.0
  Other indexes      727   1.5%     260   35.8%       1    20.5   104.2

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,701   5.8%     790   29.2%       3    47.4   220.3
  Single          44,066  94.2%  12,060   27.4%       4    94.5  1390.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       15   6.6%       4   26.7%      11    84.7   115.2
  CORPORATE AUTH       3   1.3%       2   66.7%      80    80.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            192  84.6%      46   24.0%      47   127.4   170.5
  EXACT SUBJECT       13   5.7%       2   15.4%      36   158.8   236.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               4   1.8%       2   50.0%      18    18.0    18.4

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             234   100%      58   24.8%      44   123.0   169.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.9%
  BRIEF                                                 66.5%
  LONG                                                   9.9%
  MARC                                                   3.1%
  FIELDS                                                 2.5%
  TAG                                                    3.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        29.6%
  2. First word of command is invalid                   26.8%
  3. FIND command with invalid index name               10.6%
  4. DISPLAY command contains invalid word               5.0%
  5. Max. # of ports to a Z39 db are in use              3.1%
  6. Search term missing from search command             2.5%
  7. KW search in database w/o KW index                  2.3%
  8. PS command - no previous screen                     2.0%
  9. Valid command at an inappropriate time              1.6%
 10. DISPLAY command - no FIND results                   1.6%
 11. All others                                         14.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.6%
  2. FIND                                               14.3%
  3. INDEXES                                             7.7%
  4. Unrecognized term                                   5.5%
  5. COMMAND WORDS                                       5.0%
  6. PASSWORDS                                           3.2%
  7. DISPLAY                                             2.3%
  8. DATABASES                                           2.2%
  9. NRLF                                                2.0%
 10. CATALOG                                             1.9%
 11. All others                                         30.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.1%
  2. First word of command is invalid                   14.7%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command - middle of >1 screen               5.5%
  5. NS command - no next screen                         2.5%
  6. FIND command retrieves >1 book                      2.5%
  7. DISPLAY command-first of >1 screen                  2.5%
  8. TW search with zero results                         2.4%
  9. DISPLAY command-complete in one screen              2.2%
 10. DISPLAY command - last of >1 screen                 1.9%
 11. All others                                         30.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            54.7%
  2. SEARCH                                              9.9%
  3. GLOSSARY                                            7.8%
  4. MAIL STATUS                                         7.4%
  5. SETTINGS                                            4.1%
  6. DATABASE NEWS                                       2.5%
  7. SYSTEMS INFORMATION                                 1.2%
  8. INSPEC LOADING STATISTICS                           0.8%
  9. PSYCINFO LOADING STATISTICS                         0.8%
 10. UCB LIBRARY HOURS                                   0.8%
 11. All others                                          9.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)