MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/12/01 through 05/18/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 694               2,340               3,034
Davis                  2,201                 260               2,461
Irvine                   810                   0                 810
Los Angeles               24                 606                 630
Riverside                647                 106                 753
San Diego                419                 193                 612
San Francisco            298                   0                 298
Santa Barbara            354                 210                 564
Santa Cruz               326                 193                 519
LBL                        0                  81                  81
LLL                        0                  69                  69
Other - UC                44                 236                 280
CSL                        0                 164                 164
CSU                      n/a                 129                 129
Other-Non-UC             n/a               4,445               4,445
                       _______             ______              _____
                       5,817               9,032              14,849


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              294              669                  4,462
     2-4  a.m.              232              717                  7,717
     4-6  a.m.              230              717                  4,425
     6-8  a.m.              525            1,969                 15,927
     8-10 a.m.            1,799            6,375                 49,106
    10-12 a.m.            2,719            8,823                 66,764
    12-2  p.m.            2,539            8,348                 62,364
     2-4  p.m.            2,905            9,676                 73,130
     4-6  p.m.            1,832            6,350                 49,220
     6-8  p.m.              773            2,383                 21,243
     8-10 p.m.              574            1,934                 18,859
    10-12 p.m.              427            1,191                 12,969
    __________       __________       __________      _________________
        Total:           14,849           49,152                386,186


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,721               8,866              10,587
Davis                  8,138                 946               9,084
Irvine                 2,767                   0               2,767
Los Angeles               67               1,720               1,787
Riverside              2,040                 253               2,293
San Diego              1,026                 359               1,385
San Francisco            431                   0                 431
Santa Barbara          1,251                 586               1,837
Santa Cruz             1,144               1,069               2,213
LBL                        0                 137                 137
LLL                        0                 197                 197
Other - UC                57                 599                 656
CSL                        0                 438                 438
CSU                      n/a                 597                 597
Other-Non-UC             n/a              14,743              14,743
                       _______             ______              _____
                      18,642              30,510              49,152

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              14,966              75,899              90,865
Davis                 54,874               5,120              59,994
Irvine                19,788                   0              19,788
Los Angeles              507              13,775              14,282
Riverside             12,522               2,558              15,080
San Diego              7,525               2,586              10,111
San Francisco          3,312                   0               3,312
Santa Barbara         11,434               4,078              15,512
Santa Cruz             7,865               9,596              17,461
LBL                        0               1,616               1,616
LLL                        0               1,673               1,673
Other - UC               458               3,970               4,428
CSL                        0               2,822               2,822
CSU                      n/a               7,496               7,496
Other-Non-UC             n/a             121,746             121,746
                       _______             ______              _____
                     133,251             252,935             386,186


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:31
Average session length (minutes:seconds)               13:54
Longest session recorded (minutes:seconds)            519:53
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         75.1
Retrievals per search - standard deviation            1206.0
Percent of searches completed with 0 results            27.6%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            63.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        47,682    35.5%
  DISPLAY (excluding automatic displays)      44,568    33.2%
  ACFIND                                          10     0.0%
  BROWSE                                         315     0.2%
  SELECT                                         201     0.1%
  HELP                                           834     0.6%
  EXPLAIN                                        902     0.7%
  SET/RESET                                    3,768     2.8%
  SHOW                                           265     0.2%
  AT                                           2,954     2.2%
  ADD ON (AND, OR, AND NOT)                    1,446     1.1%
  LOGON or LOGOFF                             23,801    17.7%
  COMMENT                                          0     0.0%
  SAVE                                           918     0.7%
  USE                                          1,148     0.9%
  OTHER                                        5,583     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,479  15.0%   1,743   23.3%      12    85.2   392.6
  AUTHOR           2,007   4.0%     498   24.8%      14   131.5   507.5
  CORPORATE AUTH     473   1.0%     141   29.8%      19  1368.1  7935.1
  EXACT CA            10   0.0%       3   30.0%      20    29.7    47.4
  TITLE WORD      11,525  23.2%   3,785   32.8%       4    75.4  1825.0
  EXACT TITLE      7,167  14.4%   2,167   30.2%       2    27.0   521.9
  TITLE -> TW      1,272   2.6%     339   26.6%       7    45.8   155.7
  TITLE -> XT      1,612   3.2%     724   44.9%       1     6.3    48.6
  SUBJECT          2,614   5.3%     920   35.2%      42   450.6  1935.5
  EXACT SUBJECT      192   0.4%      49   25.5%      39   259.2   565.3
  PERIODICAL       8,925  17.9%   1,841   20.6%       4    70.0   807.9
  EXACT PE         3,166   6.4%     630   19.9%       3    29.2   393.2
  RPE                  4   0.0%       0    0.0%       7     7.3     4.6
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            58   0.1%       9   15.5%      95  1321.4  7768.0
  DATE               545   1.1%     126   23.1%       4    69.1   278.2
  FORM               771   1.6%     175   22.7%       8   307.2  2579.4
  NUMBER*             42   0.1%      14   33.3%       1    37.1   172.1
  MUSIC*              10   0.0%       6   60.0%      47    66.0    74.3
  SERIES           1,214   2.4%     359   29.6%       3   112.6  1225.1
  UNIFORM TITLE        6   0.0%       3   50.0%      27    43.0    47.1
  Other indexes      639   1.3%     236   36.9%       1   121.1  1244.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,604   5.5%     736   28.3%       4   106.7  1223.5
  Single          44,404  94.5%  12,271   27.6%       5   102.7  1420.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       32  11.1%      10   31.3%       7    24.1    47.7
  CORPORATE AUTH       2   0.7%       0    0.0%      52    51.5    55.9
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            212  73.6%      35   16.5%      32   147.7   475.3
  EXACT SUBJECT       42  14.6%      10   23.8%      26    97.4   162.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             306   100%      58   19.0%      22   121.9   408.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                12.3%
  BRIEF                                                 66.4%
  LONG                                                  10.3%
  MARC                                                   3.2%
  FIELDS                                                 2.4%
  TAG                                                    2.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.2%

Ten most frequent errors:
  1. NS command - no next screen                        32.3%
  2. First word of command is invalid                   24.9%
  3. FIND command with invalid index name               10.7%
  4. DISPLAY command contains invalid word               4.6%
  5. Max. # of ports to a Z39 db are in use              2.7%
  6. Search term missing from search command             2.4%
  7. PS command - no previous screen                     2.2%
  8. DISPLAY command - no FIND results                   1.9%
  9. KW search in database w/o KW index                  1.7%
 10. Valid command at an inappropriate time              1.5%
 11. All others                                         15.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              29.6%
  2. FIND                                               16.4%
  3. INDEXES                                             7.0%
  4. COMMAND WORDS                                       6.0%
  5. Unrecognized term                                   3.5%
  6. PASSWORDS                                           3.3%
  7. DATABASES                                           2.1%
  8. DISPLAY                                             2.0%
  9. ADD-ON SEARCH                                       1.8%
 10. CATALOG                                             1.8%
 11. All others                                         26.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.0%
  2. First word of command is invalid                   13.0%
  3. FIND command with invalid index name               10.7%
  4. DISPLAY command - middle of >1 screen               3.3%
  5. DISPLAY command-first of >1 screen                  2.9%
  6. TW search with zero results                         2.7%
  7. FIND command retrieves >1 book                      2.6%
  8. NS command - no next screen                         2.5%
  9. F/BR with index invalid in current DB               2.5%
 10. DISPLAY command-complete in one screen              2.4%
 11. All others                                         31.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.4%
  2. SEARCH                                              7.4%
  3. GLOSSARY                                            6.9%
  4. SETTINGS                                            4.8%
  5. DATABASE NEWS                                       3.5%
  6. MAIL STATUS                                         3.5%
  7. SYSTEMS INFORMATION                                 1.7%
  8. NEWS                                                1.3%
  9. MAIL SETTINGS                                       1.3%
 10. STATISTICS                                          1.3%
 11. All others                                         16.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)