MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/19/01 through 05/25/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 521               2,244               2,765
Davis                  2,204                 234               2,438
Irvine                   843                   0                 843
Los Angeles               22                 626                 648
Riverside                628                  93                 721
San Diego                368                 206                 574
San Francisco            298                   0                 298
Santa Barbara            316                 189                 505
Santa Cruz               322                 205                 527
LBL                        0                  96                  96
LLL                        0                  90                  90
Other - UC                37                 149                 186
CSL                        0                 177                 177
CSU                      n/a                 112                 112
Other-Non-UC             n/a               4,540               4,540
                       _______             ______              _____
                       5,559               8,961              14,520


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              353            1,388                 11,554
     2-4  a.m.              222              858                 46,743
     4-6  a.m.              217              676                  6,157
     6-8  a.m.              518            1,893                 15,872
     8-10 a.m.            1,935            6,408                 50,174
    10-12 a.m.            2,719            9,644                 72,181
    12-2  p.m.            2,447            8,442                 60,218
     2-4  p.m.            2,779            9,487                 69,152
     4-6  p.m.            1,847            6,147                 42,965
     6-8  p.m.              613            1,830                 -7,785
     8-10 p.m.              468            1,355                  9,747
    10-12 p.m.              402            1,018                  8,982
    __________       __________       __________      _________________
        Total:           14,520           49,146                385,960


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,138               9,544              10,682
Davis                  7,576                 901               8,477
Irvine                 3,483                   0               3,483
Los Angeles               33               1,900               1,933
Riverside              1,839                 198               2,037
San Diego                988                 358               1,346
San Francisco            608                   0                 608
Santa Barbara            933                 448               1,381
Santa Cruz             1,484                 510               1,994
LBL                        0                 154                 154
LLL                        0                 228                 228
Other - UC                42                 427                 469
CSL                        0                 295                 295
CSU                      n/a                 588                 588
Other-Non-UC             n/a              15,471              15,471
                       _______             ______              _____
                      18,124              31,022              49,146

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              10,064              75,150              85,214
Davis                 48,805               4,676              53,481
Irvine                25,424                   0              25,424
Los Angeles              123              15,127              15,250
Riverside             15,055               1,839              16,894
San Diego              5,886               3,049               8,935
San Francisco          3,481                   0               3,481
Santa Barbara          9,324               4,259              13,583
Santa Cruz             6,697               3,699              10,396
LBL                        0               1,318               1,318
LLL                        0               2,712               2,712
Other - UC               289               2,869               3,158
CSL                        0               1,801               1,801
CSU                      n/a               5,042               5,042
Other-Non-UC             n/a             139,271             139,271
                       _______             ______              _____
                     125,148             260,812             385,960


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:34
Average session length (minutes:seconds)               14:28
Longest session recorded (minutes:seconds)              1144
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         59.4
Retrievals per search - standard deviation             724.7
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            64.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        47,372    35.8%
  DISPLAY (excluding automatic displays)      44,080    33.4%
  ACFIND                                           8     0.0%
  BROWSE                                         252     0.2%
  SELECT                                         136     0.1%
  HELP                                           797     0.6%
  EXPLAIN                                        852     0.6%
  SET/RESET                                    3,953     3.0%
  SHOW                                           330     0.2%
  AT                                           2,672     2.0%
  ADD ON (AND, OR, AND NOT)                    1,752     1.3%
  LOGON or LOGOFF                             22,757    17.2%
  COMMENT                                          0     0.0%
  SAVE                                           893     0.7%
  USE                                            946     0.7%
  OTHER                                        5,343     4.0%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,931  16.0%   1,814   22.9%      12    75.3   287.5
  AUTHOR           2,081   4.2%     521   25.0%      14   124.5   535.0
  CORPORATE AUTH     508   1.0%     195   38.4%      19   283.5  1319.1
  EXACT CA            25   0.1%       6   24.0%      15   317.8   713.8
  TITLE WORD      11,209  22.5%   3,525   31.4%       4    46.1   508.7
  EXACT TITLE      8,426  16.9%   2,414   28.6%       2    19.3   113.7
  TITLE -> TW      1,183   2.4%     339   28.7%       8   105.3  1454.0
  TITLE -> XT      1,279   2.6%     608   47.5%       1     8.6    81.0
  SUBJECT          2,293   4.6%     777   33.9%      50   463.1  1933.5
  EXACT SUBJECT      139   0.3%      27   19.4%      39   401.0   957.3
  PERIODICAL       8,160  16.4%   1,575   19.3%       4    72.0  1095.9
  EXACT PE         3,158   6.4%     491   15.5%       3    27.4   422.9
  RPE                  3   0.0%       1   33.3%      17    16.5    13.4
  XRP                  1   0.0%       0    0.0%      12    12.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            76   0.2%       9   11.8%      69  1118.9  5558.0
  DATE               590   1.2%     146   24.7%       4    86.2   619.0
  FORM               697   1.4%     141   20.2%       9   392.8  3620.4
  NUMBER*             35   0.1%      18   51.4%       5    17.9    32.5
  MUSIC*              11   0.0%       6   54.5%      69   155.4   180.6
  SERIES           1,152   2.3%     376   32.6%       3    84.5   417.3
  UNIFORM TITLE        4   0.0%       2   50.0%     196   196.0    96.2
  Other indexes      760   1.5%     353   46.4%       1    13.3    80.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,846   6.1%     769   27.0%       4    73.5  1055.3
  Single          43,870  93.9%  11,775   26.8%       5    82.7   846.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       65  30.2%      16   24.6%       3    30.8   108.3
  CORPORATE AUTH       3   1.4%       1   33.3%      35    34.5    46.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            130  60.5%      27   20.8%      19   873.4  5072.0
  EXACT SUBJECT       17   7.9%       2   11.8%      18    93.3   153.1
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             238   100%      50   21.0%      12   503.5  3769.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                12.0%
  BRIEF                                                 65.7%
  LONG                                                   9.0%
  MARC                                                   4.0%
  FIELDS                                                 2.5%
  TAG                                                    3.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.0%

Ten most frequent errors:
  1. NS command - no next screen                        30.5%
  2. First word of command is invalid                   25.6%
  3. FIND command with invalid index name               11.2%
  4. DISPLAY command contains invalid word               4.2%
  5. Max. # of ports to a Z39 db are in use              3.5%
  6. Search term missing from search command             2.4%
  7. KW search in database w/o KW index                  2.2%
  8. DISPLAY command - no FIND results                   1.9%
  9. PS command - no previous screen                     1.5%
 10. Valid command at an inappropriate time              1.5%
 11. All others                                         15.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.3%
  2. FIND                                               13.0%
  3. COMMAND WORDS                                       5.9%
  4. INDEXES                                             5.6%
  5. Unrecognized term                                   4.7%
  6. PASSWORDS                                           3.8%
  7. DISPLAY                                             2.6%
  8. DATABASES                                           2.6%
  9. CATALOG                                             1.8%
 10. LOCATE (PE DB)                                      1.5%
 11. All others                                         30.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.9%
  2. First word of command is invalid                   13.6%
  3. FIND command with invalid index name               10.8%
  4. DISPLAY command-first of >1 screen                  3.7%
  5. DISPLAY command - middle of >1 screen               3.5%
  6. DISPLAY command-complete in one screen              2.7%
  7. NS command - no next screen                         2.2%
  8. FIND command retrieves >1 book                      2.0%
  9. DISPLAY command - last of >1 screen                 1.9%
 10. SU search with zero results                         1.9%
 11. All others                                         31.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            38.6%
  2. MAIL STATUS                                        25.5%
  3. GLOSSARY                                            8.4%
  4. SEARCH                                              6.2%
  5. SETTINGS                                            4.0%
  6. TIME                                                1.9%
  7. SYSTEM NEWS                                         1.6%
  8. BOOK STATISTICS                                     1.2%
  9. NEWS                                                0.9%
 10. 2288                                                0.9%
 11. All others                                         10.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)