MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/26/01 through 06/01/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 380               1,708               2,088
Davis                  1,675                 188               1,863
Irvine                   600                   0                 600
Los Angeles               20                 471                 491
Riverside                379                  82                 461
San Diego                295                 159                 454
San Francisco            195                   0                 195
Santa Barbara            259                 163                 422
Santa Cruz               249                 154                 403
LBL                        0                  61                  61
LLL                        0                  42                  42
Other - UC                25                 123                 148
CSL                        0                 107                 107
CSU                      n/a                  87                  87
Other-Non-UC             n/a               3,615               3,615
                       _______             ______              _____
                       4,077               6,960              11,037


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              269              905                  8,278
     2-4  a.m.              169              521                  4,109
     4-6  a.m.              181              611                  6,614
     6-8  a.m.              424            2,200                 17,068
     8-10 a.m.            1,495            4,822                 33,154
    10-12 a.m.            2,166            7,296                 57,203
    12-2  p.m.            2,054            6,445                 51,444
     2-4  p.m.            1,862            6,258                 47,006
     4-6  p.m.            1,226            3,824                 37,400
     6-8  p.m.              438            1,476                 11,656
     8-10 p.m.              410            1,281                  8,905
    10-12 p.m.              343              876                  6,664
    __________       __________       __________      _________________
        Total:           11,037           36,515                289,501


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,270               7,137               8,407
Davis                  6,096                 617               6,713
Irvine                 1,801                   0               1,801
Los Angeles               65               1,119               1,184
Riverside              1,442                 195               1,637
San Diego                833                 281               1,114
San Francisco            337                   0                 337
Santa Barbara            815                 335               1,150
Santa Cruz             1,281                 347               1,628
LBL                        0                 124                 124
LLL                        0                 151                 151
Other - UC                21                 340                 361
CSL                        0                 190                 190
CSU                      n/a                 381                 381
Other-Non-UC             n/a              11,337              11,337
                       _______             ______              _____
                      13,961              22,554              36,515

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,437              58,825              67,262
Davis                 43,011               2,890              45,901
Irvine                13,461                   0              13,461
Los Angeles              718               9,058               9,776
Riverside              8,081               3,936              12,017
San Diego              7,930               2,621              10,551
San Francisco          3,105                   0               3,105
Santa Barbara         18,015               3,578              21,593
Santa Cruz             6,187               3,413               9,600
LBL                        0               1,056               1,056
LLL                        0               1,241               1,241
Other - UC               128               2,417               2,545
CSL                        0               1,592               1,592
CSU                      n/a               3,586               3,586
Other-Non-UC             n/a              86,215              86,215
                       _______             ______              _____
                     109,073             180,428             289,501


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              7.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 9:42
Average session length (minutes:seconds)               13:38
Longest session recorded (minutes:seconds)            800:20
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         65.8
Retrievals per search - standard deviation            1060.3
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            66.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        35,176    35.5%
  DISPLAY (excluding automatic displays)      32,867    33.2%
  ACFIND                                          26     0.0%
  BROWSE                                         140     0.1%
  SELECT                                         120     0.1%
  HELP                                           566     0.6%
  EXPLAIN                                        660     0.7%
  SET/RESET                                    2,888     2.9%
  SHOW                                           203     0.2%
  AT                                           1,877     1.9%
  ADD ON (AND, OR, AND NOT)                    1,304     1.3%
  LOGON or LOGOFF                             17,567    17.7%
  COMMENT                                          0     0.0%
  SAVE                                           758     0.8%
  USE                                            684     0.7%
  OTHER                                        4,146     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,212  16.8%   1,458   23.5%      11    87.5   384.7
  AUTHOR           1,517   4.1%     357   23.5%      14   145.8   707.7
  CORPORATE AUTH     387   1.0%     159   41.1%      30   494.4  2066.8
  EXACT CA            17   0.0%      10   58.8%      27    37.9    50.4
  TITLE WORD       8,183  22.2%   2,552   31.2%       4    45.3   358.6
  EXACT TITLE      6,599  17.9%   1,881   28.5%       2    17.1   132.5
  TITLE -> TW        737   2.0%     188   25.5%       8    49.1   163.2
  TITLE -> XT        888   2.4%     361   40.7%       1     5.3    26.1
  SUBJECT          1,728   4.7%     572   33.1%      54   519.0  4346.2
  EXACT SUBJECT       95   0.3%      17   17.9%      64   493.8   990.1
  PERIODICAL       5,642  15.3%   1,166   20.7%       5    97.4  1535.9
  EXACT PE         2,436   6.6%     499   20.5%       2    16.9    86.2
  RPE                  1   0.0%       0    0.0%     106   106.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            87   0.2%      19   21.8%      25   345.3  1500.5
  DATE               544   1.5%     150   27.6%       3   122.9  1318.0
  FORM               279   0.8%      62   22.2%      16   220.3  1022.6
  NUMBER*             74   0.2%      24   32.4%       2   246.8  1290.4
  MUSIC*               6   0.0%       5   83.3%   2,314  2314.0     0.0
  SERIES             812   2.2%     256   31.5%       5    46.7   119.7
  UNIFORM TITLE        9   0.0%       7   77.8%      98    97.5   136.5
  Other indexes      641   1.7%     248   38.7%       1    66.5   658.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,083   6.0%     621   29.8%       3    81.1   807.1
  Single          32,632  94.0%   8,723   26.7%       4    88.5  1214.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       26  21.5%       6   23.1%       5    22.3    49.9
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             2   1.7%       1   50.0%      20    20.0     0.0
  SUBJECT             86  71.1%      19   22.1%      33   629.1  3527.4
  EXACT SUBJECT        5   4.1%       2   40.0%       5   295.7   503.4
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   1.7%       0    0.0%      12    11.5    14.8

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             136   100%      30   22.1%      21   413.5  2812.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.6%
  BRIEF                                                 63.8%
  LONG                                                  10.2%
  MARC                                                   3.8%
  FIELDS                                                 2.5%
  TAG                                                    4.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        4.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.0%

Ten most frequent errors:
  1. NS command - no next screen                        32.1%
  2. First word of command is invalid                   25.1%
  3. FIND command with invalid index name               11.5%
  4. DISPLAY command contains invalid word               4.4%
  5. Max. # of ports to a Z39 db are in use              2.7%
  6. KW search in database w/o KW index                  2.2%
  7. Search term missing from search command             2.2%
  8. PS command - no previous screen                     2.2%
  9. DISPLAY command - no FIND results                   2.1%
 10. Valid command at an inappropriate time              1.3%
 11. All others                                         14.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.8%
  2. FIND                                               11.8%
  3. INDEXES                                             8.5%
  4. COMMAND WORDS                                       5.3%
  5. PASSWORDS                                           4.7%
  6. Unrecognized term                                   4.5%
  7. DATABASES                                           3.2%
  8. DISPLAY                                             2.6%
  9. ADD-ON SEARCH                                       2.3%
 10. CATALOG                                             1.7%
 11. All others                                         29.7%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.8%
  2. First word of command is invalid                   13.7%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command - middle of >1 screen               5.2%
  5. NS command - no next screen                         3.2%
  6. DISPLAY command-first of >1 screen                  2.9%
  7. DISPLAY command-complete in one screen              2.7%
  8. FIND command retrieves >1 book                      2.4%
  9. F/BR with index invalid in current DB               2.3%
 10. DISPLAY command - last of >1 screen                 1.8%
 11. All others                                         30.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            62.5%
  2. SEARCH                                             10.4%
  3. GLOSSARY                                            9.4%
  4. SETTINGS                                            3.6%
  5. MAIL STATUS                                         2.6%
  6. SYSTEM NEWS                                         2.1%
  7. DATABASE NEWS                                       1.6%
  8. SYSTEMS INFORMATION                                 1.6%
  9. CSL INFORMATION                                     1.0%
 10. Z39.50 NEWS                                         0.5%
 11. All others                                          4.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)