MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/09/01 through 06/15/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 504               2,028               2,532
Davis                  1,432                 205               1,637
Irvine                   709                   0                 709
Los Angeles               23                 579                 602
Riverside                489                  80                 569
San Diego                379                 221                 600
San Francisco            313                   0                 313
Santa Barbara            204                 166                 370
Santa Cruz               226                 143                 369
LBL                        0                  80                  80
LLL                        0                  73                  73
Other - UC                36                 143                 179
CSL                        0                 130                 130
CSU                      n/a                 120                 120
Other-Non-UC             n/a               3,908               3,908
                       _______             ______              _____
                       4,315               7,876              12,191


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              233              849                  5,922
     2-4  a.m.              163              491                  3,234
     4-6  a.m.              194              507                  3,000
     6-8  a.m.              472            1,200                  7,814
     8-10 a.m.            1,697            5,033                 35,579
    10-12 a.m.            2,253            7,152                 57,582
    12-2  p.m.            2,121            7,261                 62,014
     2-4  p.m.            2,350            7,740                 61,506
     4-6  p.m.            1,551            4,576                 34,455
     6-8  p.m.              512            1,512                 12,310
     8-10 p.m.              331              756                  5,546
    10-12 p.m.              314              829                  5,753
    __________       __________       __________      _________________
        Total:           12,191           37,906                294,715


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,422               5,981               7,403
Davis                  4,992                 759               5,751
Irvine                 2,772                   0               2,772
Los Angeles               63               1,300               1,363
Riverside              1,771                 153               1,924
San Diego              1,138                 544               1,682
San Francisco            609                   0                 609
Santa Barbara            583                 404                 987
Santa Cruz             1,059                 291               1,350
LBL                        0                 116                 116
LLL                        0                 187                 187
Other - UC                60                 410                 470
CSL                        0                 367                 367
CSU                      n/a                 436                 436
Other-Non-UC             n/a              12,489              12,489
                       _______             ______              _____
                      14,469              23,437              37,906

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,554              59,573              71,127
Davis                 31,120               3,401              34,521
Irvine                19,177                   0              19,177
Los Angeles              275              11,184              11,459
Riverside             12,314               2,542              14,856
San Diego              7,524               3,094              10,618
San Francisco          3,060                   0               3,060
Santa Barbara          5,401               3,218               8,619
Santa Cruz             7,179               2,993              10,172
LBL                        0                 893                 893
LLL                        0               1,236               1,236
Other - UC               501               3,688               4,189
CSL                        0               2,851               2,851
CSU                      n/a               5,858               5,858
Other-Non-UC             n/a              96,079              96,079
                       _______             ______              _____
                      98,105             196,610             294,715


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                 9:55
Average session length (minutes:seconds)               13:26
Longest session recorded (minutes:seconds)            960:03
Average number of searches completed per session         3.1
Retrievals per search - median                           2.0
Retrievals per search - average                         67.1
Retrievals per search - standard deviation            1110.9
Percent of searches completed with 0 results            26.3%

Percent of searches entered that are long                3.5%
Percent of long searches completed
  (includes partial results)                            64.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        36,699    34.9%
  DISPLAY (excluding automatic displays)      34,139    32.5%
  ACFIND                                          16     0.0%
  BROWSE                                         149     0.1%
  SELECT                                         109     0.1%
  HELP                                           644     0.6%
  EXPLAIN                                        708     0.7%
  SET/RESET                                    3,010     2.9%
  SHOW                                           188     0.2%
  AT                                           2,121     2.0%
  ADD ON (AND, OR, AND NOT)                    1,180     1.1%
  LOGON or LOGOFF                             19,618    18.7%
  COMMENT                                          0     0.0%
  SAVE                                           776     0.7%
  USE                                            883     0.8%
  OTHER                                        4,811     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,430  14.2%   1,317   24.3%      11    97.3   600.4
  AUTHOR           1,854   4.9%     457   24.6%      12   107.9   425.0
  CORPORATE AUTH     472   1.2%     163   34.5%      16  1076.8  9673.9
  EXACT CA            13   0.0%       2   15.4%      99  5164.1 11061.0
  TITLE WORD       8,609  22.6%   2,702   31.4%       4    46.5   371.4
  EXACT TITLE      5,195  13.6%   1,500   28.9%       2    21.8   144.3
  TITLE -> TW      1,023   2.7%     260   25.4%       6    44.5   130.4
  TITLE -> XT      1,241   3.3%     517   41.7%       1    11.2   147.8
  SUBJECT          2,182   5.7%     599   27.4%      17   236.9   870.2
  EXACT SUBJECT      120   0.3%      37   30.8%      90   409.1   906.9
  PERIODICAL       7,087  18.6%   1,412   19.9%       5    81.8   887.2
  EXACT PE         2,438   6.4%     363   14.9%       3    90.8  1790.5
  RPE                  2   0.0%       1   50.0%      46    46.0     0.0
  XRP                  5   0.0%       0    0.0%       3     3.8     1.9
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            59   0.2%       8   13.6%      71   665.1  1563.4
  DATE               543   1.4%     129   23.8%       4    65.8   301.1
  FORM               262   0.7%      90   34.3%      17   462.2  2506.4
  NUMBER*             20   0.1%      11   55.0%       3     6.8     7.2
  MUSIC*              22   0.1%      19   86.4%       5    94.7   157.0
  SERIES           1,003   2.6%     336   33.5%       3    72.0   287.6
  UNIFORM TITLE       11   0.0%       6   54.5%       7     7.4     6.8
  Other indexes      583   1.5%     193   33.1%       1    28.7   144.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,890   5.2%     534   28.3%       4   102.8   892.6
  Single          34,328  94.8%   9,033   26.3%       5    91.7  1332.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       39  28.7%      10   25.6%       4    11.1    15.7
  CORPORATE AUTH       1   0.7%       1    100%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             92  67.6%      23   25.0%      57   186.9   500.7
  EXACT SUBJECT        4   2.9%       0    0.0%       6   134.5   259.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             143   100%      38   26.6%      19   131.6   415.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.2%
  BRIEF                                                 65.7%
  LONG                                                  11.4%
  MARC                                                   3.9%
  FIELDS                                                 2.7%
  TAG                                                    3.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.3%

Ten most frequent errors:
  1. NS command - no next screen                        33.3%
  2. First word of command is invalid                   23.8%
  3. FIND command with invalid index name               10.8%
  4. DISPLAY command contains invalid word               4.4%
  5. Max. # of ports to a Z39 db are in use              3.0%
  6. Search term missing from search command             2.5%
  7. KW search in database w/o KW index                  2.0%
  8. PS command - no previous screen                     2.0%
  9. DISPLAY command - no FIND results                   1.6%
 10. Valid command at an inappropriate time              1.5%
 11. All others                                         15.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              21.5%
  2. FIND                                               14.8%
  3. INDEXES                                            10.2%
  4. Unrecognized term                                   5.4%
  5. COMMAND WORDS                                       5.4%
  6. PASSWORDS                                           3.8%
  7. DATABASES                                           3.0%
  8. CATALOG                                             2.4%
  9. DISPLAY                                             1.6%
 10. MAIL                                                1.4%
 11. All others                                         30.6%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.5%
  2. First word of command is invalid                   14.3%
  3. FIND command with invalid index name               11.2%
  4. F/BR with index invalid in current DB               3.6%
  5. FIND command retrieves >1 book                      2.9%
  6. DISPLAY command - middle of >1 screen               2.7%
  7. DISPLAY command-first of >1 screen                  2.4%
  8. DISPLAY command-complete in one screen              2.1%
  9. NS command - no next screen                         2.1%
 10. Help requested from SET DB command                  2.0%
 11. All others                                         32.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            54.3%
  2. SEARCH                                             10.9%
  3. GLOSSARY                                            5.4%
  4. SETTINGS                                            3.8%
  5. DATABASE NEWS                                       2.7%
  6. SYSTEM NEWS                                         1.6%
  7. SYSTEM5 NEWS                                        1.6%
  8. TERMINAL                                            1.6%
  9. UCSF PASSWORDS                                      1.1%
 10. LIBRARY NEWS                                        1.1%
 11. All others                                         15.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)