MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/30/01 through 07/06/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 544               1,791               2,335
Davis                  1,220                 179               1,399
Irvine                   521                   0                 521
Los Angeles               14                 425                 439
Riverside                363                  72                 435
San Diego                268                 128                 396
San Francisco            226                   0                 226
Santa Barbara            153                 169                 322
Santa Cruz               267                 117                 384
LBL                        0                 100                 100
LLL                        0                  54                  54
Other - UC                26                 154                 180
CSL                        0                  88                  88
CSU                      n/a                  85                  85
Other-Non-UC             n/a               3,392               3,392
                       _______             ______              _____
                       3,602               6,754              10,356


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              280              881                  6,627
     2-4  a.m.              215              740                  6,207
     4-6  a.m.              169              576                  5,311
     6-8  a.m.              383            1,359                  7,673
     8-10 a.m.            1,303            4,395                 27,494
    10-12 a.m.            1,936            6,797                 41,544
    12-2  p.m.            1,848            6,720                 51,253
     2-4  p.m.            2,054            7,151                 45,078
     4-6  p.m.            1,228            3,843                 27,635
     6-8  p.m.              407            1,073                 11,862
     8-10 p.m.              275              701                  5,254
    10-12 p.m.              258              618                  4,432
    __________       __________       __________      _________________
        Total:           10,356           34,854                240,370


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,419               5,407               6,826
Davis                  3,866                 826               4,692
Irvine                 1,929                   0               1,929
Los Angeles               20               1,101               1,121
Riverside              1,873                 135               2,008
San Diego                768                 274               1,042
San Francisco            370                   0                 370
Santa Barbara            415                 350                 765
Santa Cruz             2,556                 279               2,835
LBL                        0                 148                 148
LLL                        0                 199                 199
Other - UC                17                 538                 555
CSL                        0                 305                 305
CSU                      n/a                 307                 307
Other-Non-UC             n/a              11,752              11,752
                       _______             ______              _____
                      13,233              21,621              34,854

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              10,528              34,574              45,102
Davis                 22,553               3,942              26,495
Irvine                15,525                   0              15,525
Los Angeles              175               9,455               9,630
Riverside             11,446               1,207              12,653
San Diego              3,826               2,100               5,926
San Francisco          2,106                   0               2,106
Santa Barbara          3,350               2,406               5,756
Santa Cruz             6,058               2,457               8,515
LBL                        0               1,317               1,317
LLL                        0               2,298               2,298
Other - UC               311               3,685               3,996
CSL                        0               1,832               1,832
CSU                      n/a               3,165               3,165
Other-Non-UC             n/a              96,054              96,054
                       _______             ______              _____
                      75,878             164,492             240,370


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:40
Average session length (minutes:seconds)               15:11
Longest session recorded (minutes:seconds)              1134
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         56.9
Retrievals per search - standard deviation             999.1
Percent of searches completed with 0 results            27.1%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            66.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        33,541    36.4%
  DISPLAY (excluding automatic displays)      29,179    31.6%
  ACFIND                                           5     0.0%
  BROWSE                                         110     0.1%
  SELECT                                          75     0.1%
  HELP                                           547     0.6%
  EXPLAIN                                        654     0.7%
  SET/RESET                                    2,472     2.7%
  SHOW                                           156     0.2%
  AT                                           1,678     1.8%
  ADD ON (AND, OR, AND NOT)                    1,305     1.4%
  LOGON or LOGOFF                             16,961    18.4%
  COMMENT                                          2     0.0%
  SAVE                                           749     0.8%
  USE                                            842     0.9%
  OTHER                                        3,988     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,487  15.5%   1,315   24.0%      10    91.3   876.4
  AUTHOR           1,391   3.9%     338   24.3%      11    87.6   268.9
  CORPORATE AUTH     364   1.0%     138   37.9%      19   380.7  1235.6
  EXACT CA             6   0.0%       1   16.7%       3    58.8   125.9
  TITLE WORD       7,675  21.7%   2,403   31.3%       4    59.0  1803.6
  EXACT TITLE      7,511  21.3%   2,080   27.7%       2    17.5   124.4
  TITLE -> TW        935   2.6%     266   28.4%       9    47.8   142.8
  TITLE -> XT      1,032   2.9%     506   49.0%       1    10.1    73.2
  SUBJECT          1,271   3.6%     463   36.4%      41   372.5  1457.6
  EXACT SUBJECT       69   0.2%      16   23.2%      98   507.3  1008.1
  PERIODICAL       5,081  14.4%   1,052   20.7%       5   111.1  1413.3
  EXACT PE         2,082   5.9%     349   16.8%       2    35.1   659.5
  RPE                  1   0.0%       0    0.0%      19    19.0     0.0
  XRP                  1   0.0%       0    0.0%       5     5.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            67   0.2%      19   28.4%      26   127.2   304.7
  DATE               425   1.2%     109   25.6%       3    45.0   194.3
  FORM               407   1.2%     112   27.5%      11   330.7  3039.6
  NUMBER*              6   0.0%       3   50.0%      16   252.7   423.0
  MUSIC*               3   0.0%       2   66.7%      15    15.0     0.0
  SERIES             870   2.5%     279   32.1%       2    49.2   167.6
  UNIFORM TITLE        1   0.0%       0    0.0%      30    30.0     0.0
  Other indexes      605   1.7%     225   37.2%       1     6.9    34.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,086   6.3%     644   30.9%       3    43.4   311.8
  Single          31,002  93.7%   8,357   27.0%       4    82.2  1226.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       16  15.2%       5   31.3%       3   107.0   291.4
  CORPORATE AUTH       1   1.0%       0    0.0%       1     1.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             79  75.2%      19   24.0%      34   108.6   162.3
  EXACT SUBJECT        6   5.7%       0    0.0%      12    42.5    77.2
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               3   2.9%       0    0.0%       4    40.3    65.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             108   100%      25   23.1%      22    98.2   174.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.8%
  BRIEF                                                 66.1%
  LONG                                                  12.8%
  MARC                                                   4.5%
  FIELDS                                                 1.6%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.6%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        32.8%
  2. First word of command is invalid                   25.2%
  3. FIND command with invalid index name               12.3%
  4. DISPLAY command contains invalid word               4.1%
  5. Search term missing from search command             2.9%
  6. Max. # of ports to a Z39 db are in use              2.0%
  7. PS command - no previous screen                     1.8%
  8. KW search in database w/o KW index                  1.8%
  9. DISPLAY command - no FIND results                   1.4%
 10. Valid command at an inappropriate time              1.3%
 11. All others                                         14.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.5%
  2. FIND                                               13.0%
  3. Unrecognized term                                   7.2%
  4. COMMAND WORDS                                       7.0%
  5. INDEXES                                             6.1%
  6. PASSWORDS                                           3.2%
  7. DISPLAY                                             2.3%
  8. DATABASES                                           2.0%
  9. ADD-ON SEARCH                                       1.8%
 10. CATALOG                                             1.5%
 11. All others                                         33.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.0%
  2. First word of command is invalid                   12.4%
  3. FIND command with invalid index name               10.8%
  4. DISPLAY command - middle of >1 screen               5.6%
  5. DISPLAY command-first of >1 screen                  3.2%
  6. NS command - no next screen                         2.7%
  7. FIND command retrieves >1 book                      2.3%
  8. TW search with zero results                         2.3%
  9. DISPLAY command-complete in one screen              2.2%
 10. F/BR with index invalid in current DB               2.2%
 11. All others                                         32.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            41.1%
  2. GLOSSARY                                           15.8%
  3. SEARCH                                             10.3%
  4. SETTINGS                                            6.8%
  5. DATABASE NEWS                                       3.4%
  6. MAIL STATUS                                         2.1%
  7. LOCATION                                            1.4%
  8. Z39.50 NEWS                                         1.4%
  9. 2292                                                1.4%
 10. 5040                                                1.4%
 11. All others                                         15.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)