MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 07/07/01 through 07/13/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 649               2,184               2,833
Davis                  1,550                 251               1,801
Irvine                   682                   0                 682
Los Angeles                7                 508                 515
Riverside                475                  73                 548
San Diego                386                 193                 579
San Francisco            335                   0                 335
Santa Barbara            208                 195                 403
Santa Cruz               354                 113                 467
LBL                        0                 101                 101
LLL                        0                  53                  53
Other - UC                43                 184                 227
CSL                        0                 154                 154
CSU                      n/a                 147                 147
Other-Non-UC             n/a               4,183               4,183
                       _______             ______              _____
                       4,689               8,339              13,028


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              256              846                  7,002
     2-4  a.m.              221              683                  5,254
     4-6  a.m.              197              640                  4,202
     6-8  a.m.              479            1,443                 10,005
     8-10 a.m.            1,566            4,860                 34,740
    10-12 a.m.            2,431            7,682                 51,071
    12-2  p.m.            2,227            7,388                 49,027
     2-4  p.m.            2,713           10,089                 67,741
     4-6  p.m.            1,691            5,493                 37,101
     6-8  p.m.              566            1,865                 13,367
     8-10 p.m.              313            1,200                  8,477
    10-12 p.m.              368            1,303                 12,791
    __________       __________       __________      _________________
        Total:           13,028           43,492                300,778


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,699               6,010               7,709
Davis                  5,530               1,113               6,643
Irvine                 2,965                   0               2,965
Los Angeles                9               1,224               1,233
Riverside              1,685                  90               1,775
San Diego              1,091                 449               1,540
San Francisco            503                   0                 503
Santa Barbara            708                 596               1,304
Santa Cruz             2,534                 234               2,768
LBL                        0                 156                 156
LLL                        0                 211                 211
Other - UC                22                 794                 816
CSL                        0                 291                 291
CSU                      n/a                 528                 528
Other-Non-UC             n/a              15,050              15,050
                       _______             ______              _____
                      16,746              26,746              43,492

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,267              40,133              56,400
Davis                 38,317               6,389              44,706
Irvine                17,226                   0              17,226
Los Angeles               32               7,249               7,281
Riverside             13,305                 933              14,238
San Diego              7,147               4,285              11,432
San Francisco          3,354                   0               3,354
Santa Barbara          8,841               3,044              11,885
Santa Cruz             8,393               1,985              10,378
LBL                        0               1,549               1,549
LLL                        0               1,648               1,648
Other - UC               316               4,143               4,459
CSL                        0               2,404               2,404
CSU                      n/a               4,842               4,842
Other-Non-UC             n/a             108,976             108,976
                       _______             ______              _____
                     113,198             187,580             300,778


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.0


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:37
Average session length (minutes:seconds)               14:21
Longest session recorded (minutes:seconds)            551:11
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         57.2
Retrievals per search - standard deviation            1267.4
Percent of searches completed with 0 results            27.2%

Percent of searches entered that are long                4.0%
Percent of long searches completed
  (includes partial results)                            64.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        41,911    36.0%
  DISPLAY (excluding automatic displays)      36,983    31.8%
  ACFIND                                          11     0.0%
  BROWSE                                         167     0.1%
  SELECT                                         120     0.1%
  HELP                                           672     0.6%
  EXPLAIN                                        811     0.7%
  SET/RESET                                    3,273     2.8%
  SHOW                                           236     0.2%
  AT                                           2,457     2.1%
  ADD ON (AND, OR, AND NOT)                    1,560     1.3%
  LOGON or LOGOFF                             20,939    18.0%
  COMMENT                                          0     0.0%
  SAVE                                         1,350     1.2%
  USE                                            918     0.8%
  OTHER                                        4,875     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,058  13.9%   1,651   27.3%       9    66.0   268.3
  AUTHOR           1,777   4.1%     486   27.3%      11   125.1   471.1
  CORPORATE AUTH     488   1.1%     179   36.7%      30   531.0  2869.0
  EXACT CA             4   0.0%       2   50.0%   3,567  3566.5  4734.1
  TITLE WORD       9,769  22.4%   3,289   33.7%       4    53.2   535.1
  EXACT TITLE      7,547  17.3%   1,991   26.4%       2    19.7   140.0
  TITLE -> TW      1,024   2.3%     279   27.2%       8    47.7    90.1
  TITLE -> XT      1,219   2.8%     548   45.0%       1     6.6    26.5
  SUBJECT          2,100   4.8%     669   31.9%      29   254.4   827.6
  EXACT SUBJECT       97   0.2%      20   20.6%      57   288.8   715.9
  PERIODICAL       7,401  17.0%   1,431   19.3%       4    89.3  1207.7
  EXACT PE         3,108   7.1%     477   15.3%       3    24.8   187.6
  RPE                  7   0.0%       0    0.0%       6     8.0     6.3
  XRP                  8   0.0%       0    0.0%       6    10.5    10.4
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           131   0.3%      18   13.7%      22  2138.8 21504.9
  DATE               836   1.9%     211   25.2%       5    41.1   242.0
  FORM               205   0.5%      58   28.3%      28   459.7  3117.9
  NUMBER*             32   0.1%      18   56.3%       3    26.4    57.4
  MUSIC*              11   0.0%       4   36.4%   1,030   756.9   571.3
  SERIES             958   2.2%     313   32.7%       5    60.9   182.5
  UNIFORM TITLE        6   0.0%       5   83.3%       2     2.0     0.0
  Other indexes      832   1.9%     299   35.9%       1    52.1   614.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,186   5.3%     685   31.3%       4    50.3   378.3
  Single          39,114  94.7%  10,550   27.0%       4    81.9  1548.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       13   8.3%       0    0.0%       3    37.2   109.2
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            124  79.0%      28   22.6%      42   106.9   158.9
  EXACT SUBJECT       14   8.9%       1    7.1%      45   100.0    97.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               6   3.8%       2   33.3%       4    23.8    41.6

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             159   100%      32   20.1%      37    95.7   147.6


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.6%
  BRIEF                                                 66.1%
  LONG                                                  10.5%
  MARC                                                   3.3%
  FIELDS                                                 2.0%
  TAG                                                    3.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.3%

Ten most frequent errors:
  1. NS command - no next screen                        32.6%
  2. First word of command is invalid                   24.1%
  3. FIND command with invalid index name               10.4%
  4. DISPLAY command contains invalid word               4.4%
  5. Search term missing from search command             2.6%
  6. Max. # of ports to a Z39 db are in use              2.5%
  7. DISPLAY command - no FIND results                   2.0%
  8. PS command - no previous screen                     2.0%
  9. Valid command at an inappropriate time              1.9%
 10. KW search in database w/o KW index                  1.8%
 11. All others                                         15.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.4%
  2. FIND                                                8.9%
  3. Unrecognized term                                   6.8%
  4. INDEXES                                             6.0%
  5. COMMAND WORDS                                       4.7%
  6. 1714                                                3.6%
  7. PASSWORDS                                           3.5%
  8. DISPLAY                                             3.1%
  9. DATABASES                                           2.2%
 10. CATALOG                                             1.7%
 11. All others                                         37.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.7%
  2. First word of command is invalid                   12.5%
  3. FIND command with invalid index name                8.9%
  4. DISPLAY command-first of >1 screen                  2.9%
  5. FIND command retrieves >1 book                      2.8%
  6. NS command - no next screen                         2.5%
  7. TW search with zero results                         2.5%
  8. DISPLAY command - middle of >1 screen               2.4%
  9. DISPLAY command - last of >1 screen                 2.4%
 10. DISPLAY command-complete in one screen              2.3%
 11. All others                                         36.1%

Ten most frequent SHOW requests:
  1. HISTORY                                            53.2%
  2. SEARCH                                              9.7%
  3. GLOSSARY                                            7.4%
  4. SETTINGS                                            3.7%
  5. TIME                                                3.2%
  6. DATABASE NEWS                                       2.8%
  7. SYSTEM NEWS                                         1.9%
  8. BOOK STATISTICS                                     1.9%
  9. STATISTICS                                          1.9%
 10. 2292                                                1.4%
 11. All others                                         13.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)