MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 07/14/01 through 07/20/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 667               2,268               2,935
Davis                  1,651                 184               1,835
Irvine                   625                   0                 625
Los Angeles               10                 519                 529
Riverside                508                 101                 609
San Diego                384                 159                 543
San Francisco            235                   0                 235
Santa Barbara            223                 144                 367
Santa Cruz               284                 119                 403
LBL                        0                  82                  82
LLL                        0                  75                  75
Other - UC                35                 191                 226
CSL                        0                 182                 182
CSU                      n/a                 117                 117
Other-Non-UC             n/a               3,951               3,951
                       _______             ______              _____
                       4,622               8,092              12,714


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              285              865                  6,459
     2-4  a.m.              223              891                  8,831
     4-6  a.m.              189              757                  5,935
     6-8  a.m.              439            1,422                 10,899
     8-10 a.m.            1,645            5,566                 39,112
    10-12 a.m.            2,459            8,344                 55,971
    12-2  p.m.            2,153            7,296                 51,190
     2-4  p.m.            2,570            9,037                 59,491
     4-6  p.m.            1,594            5,606                 40,775
     6-8  p.m.              523            1,638                 16,331
     8-10 p.m.              306              650                  9,561
    10-12 p.m.              328              940                 12,125
    __________       __________       __________      _________________
        Total:           12,714           43,012                316,680


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,948               6,530               8,478
Davis                  6,215                 812               7,027
Irvine                 2,354                   0               2,354
Los Angeles               28               1,102               1,130
Riverside              2,272                 207               2,479
San Diego              1,846                 329               2,175
San Francisco            432                   0                 432
Santa Barbara            772                 406               1,178
Santa Cruz             1,329                 391               1,720
LBL                        0                 106                 106
LLL                        0                 236                 236
Other - UC                28                 878                 906
CSL                        0                 259                 259
CSU                      n/a                 484                 484
Other-Non-UC             n/a              14,048              14,048
                       _______             ______              _____
                      17,224              25,788              43,012

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,481              55,143              70,624
Davis                 38,140               4,903              43,043
Irvine                15,572                   0              15,572
Los Angeles              249              13,186              13,435
Riverside             12,836               1,961              14,797
San Diego              8,143               5,149              13,292
San Francisco          3,899                   0               3,899
Santa Barbara          5,831               3,735               9,566
Santa Cruz             4,080               2,668               6,748
LBL                        0                 972                 972
LLL                        0               3,872               3,872
Other - UC               377               5,320               5,697
CSL                        0               2,314               2,314
CSU                      n/a               4,497               4,497
Other-Non-UC             n/a             108,352             108,352
                       _______             ______              _____
                     104,608             212,072             316,680


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:44
Average session length (minutes:seconds)               15:28
Longest session recorded (minutes:seconds)              1164
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         59.3
Retrievals per search - standard deviation             889.3
Percent of searches completed with 0 results            28.2%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            61.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        41,478    36.3%
  DISPLAY (excluding automatic displays)      36,661    32.1%
  ACFIND                                           3     0.0%
  BROWSE                                         237     0.2%
  SELECT                                         123     0.1%
  HELP                                           726     0.6%
  EXPLAIN                                        751     0.7%
  SET/RESET                                    3,304     2.9%
  SHOW                                           221     0.2%
  AT                                           2,680     2.3%
  ADD ON (AND, OR, AND NOT)                    1,526     1.3%
  LOGON or LOGOFF                             20,124    17.6%
  COMMENT                                          1     0.0%
  SAVE                                           603     0.5%
  USE                                            994     0.9%
  OTHER                                        4,739     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,532  15.1%   1,568   24.0%       9    87.0   896.3
  AUTHOR           1,632   3.8%     406   24.9%      13   101.8   306.9
  CORPORATE AUTH     514   1.2%     185   36.0%      22  1127.8  7531.3
  EXACT CA            11   0.0%       6   54.5%      12   442.6   969.0
  TITLE WORD      10,175  23.5%   3,315   32.6%       4    43.9   364.1
  EXACT TITLE      7,248  16.8%   2,330   32.1%       2    23.0   172.1
  TITLE -> TW      1,138   2.6%     314   27.6%      10    72.2   487.7
  TITLE -> XT      1,346   3.1%     661   49.1%       1    18.5   141.9
  SUBJECT          1,694   3.9%     670   39.6%      30   390.2  1767.2
  EXACT SUBJECT       95   0.2%      32   33.7%      45   326.3   781.0
  PERIODICAL       7,064  16.3%   1,358   19.2%       5    91.9   959.0
  EXACT PE         2,873   6.6%     495   17.2%       3    25.7   349.3
  RPE                  2   0.0%       0    0.0%       8     8.0     7.1
  XRP                  4   0.0%       0    0.0%       4     4.3     1.5
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            54   0.1%       4    7.4%      36   355.1  1615.9
  DATE               603   1.4%     132   21.9%       5    68.3   221.5
  FORM               482   1.1%     107   22.2%       8   302.8  2276.6
  NUMBER*             39   0.1%      29   74.4%       6    19.6    37.7
  MUSIC*              10   0.0%       5   50.0%       1     3.2     4.9
  SERIES           1,095   2.5%     318   29.0%       4    51.2   143.1
  UNIFORM TITLE        5   0.0%       0    0.0%     298   337.6   289.7
  Other indexes      602   1.4%     280   46.5%       1    24.1   125.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,278   5.6%     612   26.9%       3    94.6  1093.2
  Single          38,555  94.4%  10,975   28.5%       4    84.0  1067.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       12   5.6%       2   16.7%       6    19.3    31.8
  CORPORATE AUTH       4   1.9%       1   25.0%      11    11.0     9.0
  EXACT CA             1   0.5%       0    0.0%       1     1.0     0.0
  SUBJECT            189  87.9%      30   15.9%      19   165.8   711.1
  EXACT SUBJECT        8   3.7%       2   25.0%     147   187.3   218.5
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.5%       0    0.0%       1     1.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             229   100%      37   16.2%      17   145.7   649.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.1%
  BRIEF                                                 66.5%
  LONG                                                  10.8%
  MARC                                                   3.9%
  FIELDS                                                 2.0%
  TAG                                                    2.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.4%

Ten most frequent errors:
  1. NS command - no next screen                        33.5%
  2. First word of command is invalid                   24.0%
  3. FIND command with invalid index name               10.9%
  4. DISPLAY command contains invalid word               4.4%
  5. Max. # of ports to a Z39 db are in use              3.0%
  6. Search term missing from search command             2.7%
  7. PS command - no previous screen                     1.9%
  8. Valid command at an inappropriate time              1.8%
  9. KW search in database w/o KW index                  1.7%
 10. DISPLAY command - no FIND results                   1.4%
 11. All others                                         14.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              20.6%
  2. FIND                                               13.2%
  3. COMMAND WORDS                                       6.9%
  4. Unrecognized term                                   5.6%
  5. INDEXES                                             5.6%
  6. PASSWORDS                                           3.5%
  7. 1714                                                2.9%
  8. DISPLAY                                             2.3%
  9. DATABASES                                           2.3%
 10. NRLF                                                1.9%
 11. All others                                         35.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.1%
  2. First word of command is invalid                   13.0%
  3. FIND command with invalid index name               11.2%
  4. NS command - no next screen                         3.3%
  5. FIND command retrieves >1 book                      3.3%
  6. DISPLAY command - middle of >1 screen               3.3%
  7. DISPLAY command-complete in one screen              2.8%
  8. DISPLAY command-first of >1 screen                  2.4%
  9. TW search with zero results                         2.2%
 10. DISPLAY command - last of >1 screen                 2.1%
 11. All others                                         34.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            55.4%
  2. SEARCH                                             12.9%
  3. GLOSSARY                                           10.9%
  4. SETTINGS                                            2.5%
  5. LAUC NEWS                                           2.0%
  6. UCSF PASSWORDS                                      1.5%
  7. DATABASE NEWS                                       1.5%
  8. SYSTEM NEWS                                         1.0%
  9. SYSTEM5 NEWS                                        1.0%
 10. MAIL SETTINGS                                       1.0%
 11. All others                                         10.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)