MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 07/21/01 through 07/27/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 589               2,202               2,791
Davis                  1,442                 200               1,642
Irvine                   681                   0                 681
Los Angeles                8                 515                 523
Riverside                413                 111                 524
San Diego                451                 179                 630
San Francisco            273                   0                 273
Santa Barbara            226                 122                 348
Santa Cruz               299                 129                 428
LBL                        0                 101                 101
LLL                        0                  73                  73
Other - UC                50                 174                 224
CSL                        0                 144                 144
CSU                      n/a                 200                 200
Other-Non-UC             n/a               4,173               4,173
                       _______             ______              _____
                       4,432               8,323              12,755


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              256              649                  4,926
     2-4  a.m.              204              739                  4,360
     4-6  a.m.              235              794                  4,408
     6-8  a.m.              449            1,464                 -2,734
     8-10 a.m.            1,655            5,344                 80,560
    10-12 a.m.            2,400            7,916                182,539
    12-2  p.m.            2,131            7,512                102,093
     2-4  p.m.            2,616            9,301                 70,147
     4-6  p.m.            1,546            5,394                 64,538
     6-8  p.m.              504            1,328                 52,127
     8-10 p.m.              349              914                  8,568
    10-12 p.m.              410              764                  6,227
    __________       __________       __________      _________________
        Total:           12,755           42,119                577,759


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,495               7,065               8,560
Davis                  6,247                 582               6,829
Irvine                 2,226                   0               2,226
Los Angeles               12               1,270               1,282
Riverside              1,347                 266               1,613
San Diego              2,856                 361               3,217
San Francisco            366                   0                 366
Santa Barbara            825                 253               1,078
Santa Cruz             1,718                 303               2,021
LBL                        0                  99                  99
LLL                        0                 231                 231
Other - UC                54                 459                 513
CSL                        0                 219                 219
CSU                      n/a                 545                 545
Other-Non-UC             n/a              13,320              13,320
                       _______             ______              _____
                      17,146              24,973              42,119

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,585              52,666              64,251
Davis                 37,670               2,512              40,182
Irvine                14,622                   0              14,622
Los Angeles              106               9,555               9,661
Riverside             10,032               3,027              13,059
San Diego             13,857               3,894              17,751
San Francisco          3,150                   0               3,150
Santa Barbara          6,398               2,715               9,113
Santa Cruz             7,351               3,402              10,753
LBL                        0               1,468               1,468
LLL                        0               2,150               2,150
Other - UC             1,100               4,672               5,772
CSL                        0               1,767               1,767
CSU                      n/a               5,469               5,469
Other-Non-UC             n/a             378,591             378,591
                       _______             ______              _____
                     105,871             471,888             577,759


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:49
Average session length (minutes:seconds)               14:57
Longest session recorded (minutes:seconds)            973:09
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         56.9
Retrievals per search - standard deviation             736.4
Percent of searches completed with 0 results            25.7%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            63.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        40,196    35.0%
  DISPLAY (excluding automatic displays)      37,425    32.6%
  ACFIND                                           9     0.0%
  BROWSE                                         438     0.4%
  SELECT                                         201     0.2%
  HELP                                           618     0.5%
  EXPLAIN                                        756     0.7%
  SET/RESET                                    3,618     3.2%
  SHOW                                           205     0.2%
  AT                                           2,713     2.4%
  ADD ON (AND, OR, AND NOT)                    1,904     1.7%
  LOGON or LOGOFF                             20,059    17.5%
  COMMENT                                          0     0.0%
  SAVE                                         1,159     1.0%
  USE                                            853     0.7%
  OTHER                                        4,587     4.0%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,423  15.3%   1,559   24.3%       9    67.1   312.0
  AUTHOR           1,589   3.8%     347   21.8%      14   144.0   664.3
  CORPORATE AUTH     491   1.2%     172   35.0%      15   505.6  2729.7
  EXACT CA             9   0.0%       6   66.7%       4    10.7    12.4
  TITLE WORD      10,214  24.3%   2,990   29.3%       3    37.5   285.3
  EXACT TITLE      6,523  15.5%   1,787   27.4%       2    17.7   123.4
  TITLE -> TW        903   2.1%     225   24.9%      10    70.7   403.3
  TITLE -> XT      1,241   3.0%     547   44.1%       1     7.5    49.6
  SUBJECT          1,411   3.4%     491   34.8%      67   506.1  2695.9
  EXACT SUBJECT       83   0.2%      17   20.5%      40   243.7   510.0
  PERIODICAL       7,335  17.5%   1,388   18.9%       4    92.0  1110.6
  EXACT PE         2,698   6.4%     449   16.6%       2    16.9    89.2
  RPE                  6   0.0%       0    0.0%      12    16.5    17.1
  XRP                  2   0.0%       0    0.0%      12    12.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            38   0.1%       5   13.2%      51   303.3  1007.3
  DATE               546   1.3%     122   22.3%       3    76.2   391.1
  FORM               499   1.2%     111   22.2%      10   136.7   594.3
  NUMBER*             25   0.1%      15   60.0%       7    77.8   144.2
  MUSIC*              22   0.1%      13   59.1%       2    36.7   103.6
  SERIES             939   2.2%     264   28.1%       3    93.4   969.9
  UNIFORM TITLE        7   0.0%       5   71.4%      11    11.0     9.9
  Other indexes    1,017   2.4%     423   41.6%       1     7.1    97.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,298   5.8%     594   25.8%       3    53.6   335.5
  Single          37,314  94.2%   9,719   26.0%       4    76.7   829.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       76  19.6%      10   13.2%       4    22.1    93.6
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             1   0.3%       0    0.0%       1     1.0     0.0
  SUBJECT            281  72.6%      46   16.4%      97  7382.0 20012.4
  EXACT SUBJECT       19   4.9%       2   10.5%      13   226.9   843.4
  UNIFORM TITLE        1   0.3%       1    100%       0     0.0     0.0
  SERIES               9   2.3%       2   22.2%      36    84.4   142.3

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             395   100%      61   15.4%      34  5212.0 17107.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.3%
  BRIEF                                                 66.4%
  LONG                                                  11.1%
  MARC                                                   3.3%
  FIELDS                                                 2.4%
  TAG                                                    3.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.1%

Ten most frequent errors:
  1. NS command - no next screen                        32.7%
  2. First word of command is invalid                   23.8%
  3. FIND command with invalid index name               10.8%
  4. DISPLAY command contains invalid word               4.4%
  5. Max. # of ports to a Z39 db are in use              2.4%
  6. Search term missing from search command             2.3%
  7. PS command - no previous screen                     1.9%
  8. KW search in database w/o KW index                  1.8%
  9. Valid command at an inappropriate time              1.7%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         16.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              21.7%
  2. FIND                                               13.6%
  3. INDEXES                                             6.9%
  4. Unrecognized term                                   6.0%
  5. COMMAND WORDS                                       5.0%
  6. PASSWORDS                                           4.5%
  7. DATABASES                                           4.2%
  8. 1714                                                2.9%
  9. DISPLAY                                             2.6%
 10. NRLF                                                1.9%
 11. All others                                         30.7%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.7%
  2. First word of command is invalid                   14.5%
  3. FIND command with invalid index name               11.4%
  4. DISPLAY command - middle of >1 screen               3.0%
  5. NS command - no next screen                         2.8%
  6. FIND command retrieves >1 book                      2.6%
  7. DISPLAY command-first of >1 screen                  2.5%
  8. DISPLAY command - last of >1 screen                 2.4%
  9. TW search with zero results                         2.3%
 10. F/BR with index invalid in current DB               2.3%
 11. All others                                         29.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            56.9%
  2. SEARCH                                              9.1%
  3. GLOSSARY                                            8.6%
  4. DATABASE NEWS                                       5.1%
  5. SETTINGS                                            3.6%
  6. MAIL STATUS                                         2.5%
  7. SYSTEM NEWS                                         2.0%
  8. UCSF PASSWORDS                                      1.0%
  9. 0408                                                1.0%
 10. DISPLAY                                             1.0%
 11. All others                                          9.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)