MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 07/28/01 through 08/03/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 555               1,930               2,485
Davis                  1,262                 204               1,466
Irvine                   556                   0                 556
Los Angeles               18                 389                 407
Riverside                371                  91                 462
San Diego                403                 127                 530
San Francisco            239                   0                 239
Santa Barbara            195                 102                 297
Santa Cruz               327                 107                 434
LBL                        0                  68                  68
LLL                        0                  66                  66
Other - UC                15                 189                 204
CSL                        0                  98                  98
CSU                      n/a                  98                  98
Other-Non-UC             n/a               3,760               3,760
                       _______             ______              _____
                       3,941               7,229              11,170


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              275              953                  6,747
     2-4  a.m.              174              733                  3,394
     4-6  a.m.              207              717                  3,819
     6-8  a.m.              449            1,408                  8,930
     8-10 a.m.            1,653            5,545                 39,180
    10-12 a.m.            2,151            7,567                 49,939
    12-2  p.m.            1,756            6,000                 40,647
     2-4  p.m.            2,080            7,536                 50,020
     4-6  p.m.            1,359            4,530                 31,165
     6-8  p.m.              446            1,457                 11,795
     8-10 p.m.              301              783                  6,914
    10-12 p.m.              319              998                  9,225
    __________       __________       __________      _________________
        Total:           11,170           38,227                261,775


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,521               6,481               8,002
Davis                  4,088                 956               5,044
Irvine                 1,935                   0               1,935
Los Angeles               20                 944                 964
Riverside              1,825                 174               1,999
San Diego              2,062                 268               2,330
San Francisco            382                   0                 382
Santa Barbara            643                 226                 869
Santa Cruz             1,778                 197               1,975
LBL                        0                  91                  91
LLL                        0                 226                 226
Other - UC                49                 438                 487
CSL                        0                  99                  99
CSU                      n/a                 411                 411
Other-Non-UC             n/a              13,413              13,413
                       _______             ______              _____
                      14,303              23,924              38,227

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,481              45,408              56,889
Davis                 25,299               4,964              30,263
Irvine                12,291                   0              12,291
Los Angeles              946               6,764               7,710
Riverside              9,850               1,484              11,334
San Diego             12,936               2,255              15,191
San Francisco          2,909                   0               2,909
Santa Barbara          5,009               1,968               6,977
Santa Cruz             8,528               1,415               9,943
LBL                        0                 559                 559
LLL                        0               2,392               2,392
Other - UC               175               3,501               3,676
CSL                        0                 983                 983
CSU                      n/a               5,171               5,171
Other-Non-UC             n/a              95,487              95,487
                       _______             ______              _____
                      89,424             172,351             261,775


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.6


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:48
Average session length (minutes:seconds)               14:18
Longest session recorded (minutes:seconds)            543:41
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         63.0
Retrievals per search - standard deviation             851.9
Percent of searches completed with 0 results            27.3%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            60.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        36,810    36.9%
  DISPLAY (excluding automatic displays)      31,951    32.0%
  ACFIND                                           4     0.0%
  BROWSE                                         183     0.2%
  SELECT                                         139     0.1%
  HELP                                           561     0.6%
  EXPLAIN                                        634     0.6%
  SET/RESET                                    3,088     3.1%
  SHOW                                           191     0.2%
  AT                                           2,332     2.3%
  ADD ON (AND, OR, AND NOT)                    1,398     1.4%
  LOGON or LOGOFF                             17,490    17.5%
  COMMENT                                          1     0.0%
  SAVE                                           498     0.5%
  USE                                            626     0.6%
  OTHER                                        3,924     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,076  15.8%   1,436   23.6%       9    90.5   932.7
  AUTHOR           1,411   3.7%     313   22.2%      15   111.9   407.0
  CORPORATE AUTH     407   1.1%     141   34.6%      24  1046.6  6181.9
  EXACT CA            12   0.0%       5   41.7%      11  1193.7  2542.3
  TITLE WORD       9,353  24.3%   2,934   31.4%       4    33.9   134.9
  EXACT TITLE      6,305  16.4%   1,967   31.2%       2    31.6   391.7
  TITLE -> TW      1,000   2.6%     229   22.9%       7    43.4   118.7
  TITLE -> XT      1,114   2.9%     450   40.4%       1     8.3    81.3
  SUBJECT          1,529   4.0%     514   33.6%      40   422.6  1279.0
  EXACT SUBJECT       87   0.2%      25   28.7%      77   365.4   778.5
  PERIODICAL       5,749  14.9%   1,105   19.2%       5    72.3   819.5
  EXACT PE         2,220   5.8%     387   17.4%       3    33.4   639.7
  RPE                  6   0.0%       0    0.0%       3    22.8    49.6
  XRP                  1   0.0%       0    0.0%      12    12.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            96   0.2%      26   27.1%     102  1143.8  4022.7
  DATE               559   1.5%     146   26.1%       4    98.6   517.3
  FORM               402   1.0%     112   27.9%       7    65.5   168.3
  NUMBER*             30   0.1%       9   30.0%       2  1662.5  5752.0
  MUSIC*              10   0.0%       8   80.0%     129   129.0    62.2
  SERIES           1,040   2.7%     354   34.0%       3   123.8  2156.2
  UNIFORM TITLE        2   0.0%       1   50.0%       1     1.0     0.0
  Other indexes    1,103   2.9%     508   46.1%       1    22.7   438.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,123   5.9%     634   29.9%       3    39.0   250.9
  Single          34,093  94.1%   9,363   27.5%       4    89.3  1031.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       65  38.9%       8   12.3%       3     8.4    22.1
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             94  56.3%      15   16.0%      41   104.1   183.5
  EXACT SUBJECT        3   1.8%       0    0.0%       4     4.0     1.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               5   3.0%       0    0.0%      33    57.0    58.4

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             174   100%      25   14.4%       9    61.4   142.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 66.3%
  LONG                                                  10.4%
  MARC                                                   3.9%
  FIELDS                                                 2.4%
  TAG                                                    3.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        34.6%
  2. First word of command is invalid                   23.4%
  3. FIND command with invalid index name               10.2%
  4. DISPLAY command contains invalid word               4.1%
  5. DISPLAY command - no FIND results                   3.1%
  6. Search term missing from search command             2.3%
  7. Max. # of ports to a Z39 db are in use              2.2%
  8. KW search in database w/o KW index                  1.9%
  9. PS command - no previous screen                     1.9%
 10. Valid command at an inappropriate time              1.5%
 11. All others                                         14.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              17.5%
  2. FIND                                               14.8%
  3. Unrecognized term                                   5.8%
  4. COMMAND WORDS                                       5.0%
  5. PASSWORDS                                           4.7%
  6. INDEXES                                             4.4%
  7. DISPLAY                                             3.9%
  8. 1714                                                3.2%
  9. DATABASES                                           2.7%
 10. MAIL                                                2.1%
 11. All others                                         35.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.9%
  2. First word of command is invalid                   13.3%
  3. FIND command with invalid index name               12.5%
  4. DISPLAY command-first of >1 screen                  3.5%
  5. DISPLAY command - middle of >1 screen               3.3%
  6. NS command - no next screen                         2.8%
  7. DISPLAY command-complete in one screen              2.8%
  8. DISPLAY command - last of >1 screen                 2.3%
  9. TW search with zero results                         2.3%
 10. Help requested from SET DB command                  2.2%
 11. All others                                         31.1%

Ten most frequent SHOW requests:
  1. HISTORY                                            54.4%
  2. GLOSSARY                                            9.4%
  3. SEARCH                                              9.4%
  4. MAIL STATUS                                         7.2%
  5. SETTINGS                                            4.4%
  6. DATABASE NEWS                                       1.7%
  7. MAIL SETTINGS                                       1.7%
  8. GLOSSARY A                                          1.1%
  9. NEWS                                                1.1%
 10. 1911                                                1.1%
 11. All others                                          8.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)