MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 08/04/01 through 08/10/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 583               2,071               2,654
Davis                  1,422                 203               1,625
Irvine                   607                   0                 607
Los Angeles                5                 398                 403
Riverside                382                  75                 457
San Diego                367                 124                 491
San Francisco            230                   0                 230
Santa Barbara            195                 127                 322
Santa Cruz               250                 180                 430
LBL                        0                  95                  95
LLL                        0                  44                  44
Other - UC                35                 195                 230
CSL                        0                 134                 134
CSU                      n/a                  84                  84
Other-Non-UC             n/a               3,918               3,918
                       _______             ______              _____
                       4,076               7,648              11,724


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              272              989                  8,951
     2-4  a.m.              239              731                  9,810
     4-6  a.m.              216              722                  6,373
     6-8  a.m.              449            1,321                 55,479
     8-10 a.m.            1,415            4,756                 51,666
    10-12 a.m.            2,186            7,276                 60,048
    12-2  p.m.            2,123            8,263                111,545
     2-4  p.m.            2,395            8,692                 89,199
     4-6  p.m.            1,334            4,680                 70,201
     6-8  p.m.              478            1,670                 40,811
     8-10 p.m.              334            1,085                  2,106
    10-12 p.m.              283              960                  6,957
    __________       __________       __________      _________________
        Total:           11,724           41,145                513,146


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,532               6,893               8,425
Davis                  4,896                 791               5,687
Irvine                 2,335                   0               2,335
Los Angeles                3               1,131               1,134
Riverside              1,505                 146               1,651
San Diego              2,149                 263               2,412
San Francisco            372                   0                 372
Santa Barbara            791                 339               1,130
Santa Cruz             2,480                 471               2,951
LBL                        0                 124                 124
LLL                        0                 173                 173
Other - UC                65                 477                 542
CSL                        0                 156                 156
CSU                      n/a                 207                 207
Other-Non-UC             n/a              13,846              13,846
                       _______             ______              _____
                      16,128              25,017              41,145

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              14,238              50,566              64,804
Davis                 27,038               2,697              29,735
Irvine                17,696                   0              17,696
Los Angeles              741              11,785              12,526
Riverside              8,410               1,803              10,213
San Diego              6,820               2,139               8,959
San Francisco          2,467                   0               2,467
Santa Barbara          5,012               2,416               7,428
Santa Cruz             5,350               3,537               8,887
LBL                        0                 903                 903
LLL                        0               2,570               2,570
Other - UC               300               3,798               4,098
CSL                        0               1,355               1,355
CSU                      n/a               1,707               1,707
Other-Non-UC             n/a             339,798             339,798
                       _______             ______              _____
                      88,072             425,074             513,146


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                             13.1


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:45
Average session length (minutes:seconds)               14:43
Longest session recorded (minutes:seconds)              1039
Average number of searches completed per session         3.5
Retrievals per search - median                           2.0
Retrievals per search - average                         57.1
Retrievals per search - standard deviation            1420.2
Percent of searches completed with 0 results            26.6%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            64.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        39,430    37.2%
  DISPLAY (excluding automatic displays)      33,575    31.6%
  ACFIND                                           5     0.0%
  BROWSE                                         303     0.3%
  SELECT                                         127     0.1%
  HELP                                           597     0.6%
  EXPLAIN                                        680     0.6%
  SET/RESET                                    3,163     3.0%
  SHOW                                           243     0.2%
  AT                                           1,968     1.9%
  ADD ON (AND, OR, AND NOT)                    1,704     1.6%
  LOGON or LOGOFF                             18,612    17.5%
  COMMENT                                          0     0.0%
  SAVE                                           592     0.6%
  USE                                            779     0.7%
  OTHER                                        4,304     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,700  16.1%   1,665   24.8%       9    81.4   353.4
  AUTHOR           1,320   3.2%     320   24.2%      12   104.5   374.8
  CORPORATE AUTH     396   1.0%     151   38.1%      14   631.5  3392.3
  EXACT CA            16   0.0%       8   50.0%      16   915.1  2497.9
  TITLE WORD      10,206  24.6%   3,157   30.9%       3    40.4   428.9
  EXACT TITLE      7,873  19.0%   2,087   26.5%       2    25.8   230.3
  TITLE -> TW        886   2.1%     240   27.1%       9    56.5   114.0
  TITLE -> XT      1,286   3.1%     565   43.9%       1     6.7    40.7
  SUBJECT          1,423   3.4%     481   33.8%      40   669.8  8744.5
  EXACT SUBJECT       91   0.2%      22   24.2%      47   390.9   875.5
  PERIODICAL       6,189  14.9%   1,222   19.7%       5    79.0   954.7
  EXACT PE         2,392   5.8%     453   18.9%       3    16.6    82.2
  RPE                  1   0.0%       0    0.0%      12    12.0     0.0
  XRP                  2   0.0%       0    0.0%       8     8.0     9.9
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            61   0.1%      14   22.9%      24   161.0   298.2
  DATE               604   1.5%     126   20.9%       4   119.5  1181.3
  FORM               406   1.0%      90   22.2%       8   108.4   338.2
  NUMBER*             56   0.1%      18   32.1%       3   134.6   468.4
  MUSIC*              14   0.0%       3   21.4%   1,046   788.7   557.6
  SERIES             948   2.3%     344   36.3%       2   106.7   858.3
  UNIFORM TITLE        4   0.0%       3   75.0%      33    33.0     0.0
  Other indexes      650   1.6%     284   43.7%       1     5.0    24.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,613   6.7%     759   29.0%       3    57.9   629.1
  Single          36,216  93.3%   9,718   26.8%       4    81.0  1746.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       30  10.8%       4   13.3%       3    29.5    98.0
  CORPORATE AUTH       1   0.4%       0    0.0%       5     5.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            205  73.5%      31   15.1%     162  6352.9 17495.4
  EXACT SUBJECT       28  10.0%      10   35.7%      34   534.9  1270.9
  UNIFORM TITLE        1   0.4%       0    0.0%  18,231 18231.0     0.0
  SERIES              14   5.0%       0    0.0%  63,827 55517.8 42530.1

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             287   100%      47   16.4%      66  7964.2 21626.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.3%
  BRIEF                                                 68.1%
  LONG                                                  10.0%
  MARC                                                   4.0%
  FIELDS                                                 2.1%
  TAG                                                    2.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.0%

Ten most frequent errors:
  1. NS command - no next screen                        32.4%
  2. First word of command is invalid                   25.5%
  3. FIND command with invalid index name               10.7%
  4. DISPLAY command contains invalid word               4.1%
  5. Max. # of ports to a Z39 db are in use              2.5%
  6. Search term missing from search command             2.3%
  7. PS command - no previous screen                     2.0%
  8. KW search in database w/o KW index                  1.9%
  9. Valid command at an inappropriate time              1.6%
 10. DISPLAY command - no FIND results                   1.6%
 11. All others                                         15.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.9%
  2. FIND                                               11.0%
  3. COMMAND WORDS                                       5.9%
  4. PASSWORDS                                           5.7%
  5. Unrecognized term                                   5.6%
  6. INDEXES                                             4.0%
  7. MAIL                                                2.8%
  8. UG01                                                2.5%
  9. ADD-ON SEARCH                                       1.9%
 10. AT                                                  1.9%
 11. All others                                         35.7%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.6%
  2. First word of command is invalid                   12.3%
  3. FIND command with invalid index name               10.2%
  4. DISPLAY command - middle of >1 screen               3.8%
  5. FIND command retrieves >1 book                      3.4%
  6. NS command - no next screen                         2.0%
  7. DISPLAY command - last of >1 screen                 2.0%
  8. TW search with zero results                         2.0%
  9. KW search in database w/o KW index                  2.0%
 10. DISPLAY command-complete in one screen              1.7%
 11. All others                                         34.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            35.4%
  2. MAIL STATUS                                        10.3%
  3. GLOSSARY                                            7.4%
  4. SEARCH                                              6.6%
  5. Z39.50 NEWS                                         2.9%
  6. DATABASE NEWS                                       2.9%
  7. SETTINGS                                            2.1%
  8. UCSF PASSWORDS                                      1.6%
  9. MAIL SETTINGS                                       1.2%
 10. DATABASES                                           1.2%
 11. All others                                         28.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)