MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 08/18/01 through 08/24/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 518               2,278               2,796
Davis                  1,447                 225               1,672
Irvine                   562                   0                 562
Los Angeles                2                 421                 423
Riverside                416                  74                 490
San Diego                425                 107                 532
San Francisco            242                   0                 242
Santa Barbara            191                 108                 299
Santa Cruz               285                 153                 438
LBL                        0                 111                 111
LLL                        0                  65                  65
Other - UC                27                 181                 208
CSL                        0                 136                 136
CSU                      n/a                  97                  97
Other-Non-UC             n/a               3,801               3,801
                       _______             ______              _____
                       4,115               7,757              11,872


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              200              788                  8,547
     2-4  a.m.              147              443                  3,722
     4-6  a.m.              141              517                  3,781
     6-8  a.m.              425            1,076                  7,969
     8-10 a.m.            1,590            5,182                 40,420
    10-12 a.m.            2,456            8,908                 64,578
    12-2  p.m.            2,133            7,739                 53,162
     2-4  p.m.            2,485            9,281                 73,513
     4-6  p.m.            1,255            5,243                 39,005
     6-8  p.m.              481            1,776                 12,986
     8-10 p.m.              266              865                  7,681
    10-12 p.m.              293              974                  8,930
    __________       __________       __________      _________________
        Total:           11,872           42,792                324,294


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,311               7,085               8,396
Davis                  6,166               1,060               7,226
Irvine                 1,757                   0               1,757
Los Angeles                2                 991                 993
Riverside              1,495                 154               1,649
San Diego              3,517                 241               3,758
San Francisco            390                   0                 390
Santa Barbara            741                 224                 965
Santa Cruz             2,363                 295               2,658
LBL                        0                 126                 126
LLL                        0                 134                 134
Other - UC                32                 483                 515
CSL                        0                 164                 164
CSU                      n/a                 358                 358
Other-Non-UC             n/a              13,703              13,703
                       _______             ______              _____
                      17,774              25,018              42,792

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,679              52,522              64,201
Davis                 34,367               4,589              38,956
Irvine                11,757                   0              11,757
Los Angeles               13               7,924               7,937
Riverside             10,661               1,883              12,544
San Diego             13,644               2,300              15,944
San Francisco          3,183                   0               3,183
Santa Barbara          7,149               3,860              11,009
Santa Cruz             8,347               3,913              12,260
LBL                        0               1,093               1,093
LLL                        0               1,251               1,251
Other - UC               301               3,913               4,214
CSL                        0                 998                 998
CSU                      n/a               4,170               4,170
Other-Non-UC             n/a             134,777             134,777
                       _______             ______              _____
                     101,101             223,193             324,294


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              3.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:48
Average session length (minutes:seconds)               15:00
Longest session recorded (minutes:seconds)            868:45
Average number of searches completed per session         3.5
Retrievals per search - median                           2.0
Retrievals per search - average                         52.0
Retrievals per search - standard deviation             690.9
Percent of searches completed with 0 results            26.1%

Percent of searches entered that are long                3.6%
Percent of long searches completed
  (includes partial results)                            59.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        40,910    36.7%
  DISPLAY (excluding automatic displays)      36,854    33.0%
  ACFIND                                          11     0.0%
  BROWSE                                         141     0.1%
  SELECT                                          86     0.1%
  HELP                                           471     0.4%
  EXPLAIN                                        646     0.6%
  SET/RESET                                    3,043     2.7%
  SHOW                                           205     0.2%
  AT                                           2,512     2.3%
  ADD ON (AND, OR, AND NOT)                    1,862     1.7%
  LOGON or LOGOFF                             18,829    16.9%
  COMMENT                                          1     0.0%
  SAVE                                           794     0.7%
  USE                                            827     0.7%
  OTHER                                        4,364     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,383  15.0%   1,454   22.8%      11    88.5   580.6
  AUTHOR           1,372   3.2%     337   24.6%      13   102.1   312.5
  CORPORATE AUTH     454   1.1%     158   34.8%      20   509.7  2637.5
  EXACT CA             8   0.0%       1   12.5%     177  1830.6  4290.0
  TITLE WORD      11,254  26.5%   3,299   29.3%       3    39.4   634.4
  EXACT TITLE      6,608  15.5%   1,925   29.1%       2    25.9   210.4
  TITLE -> TW        986   2.3%     220   22.3%       8    49.2   139.9
  TITLE -> XT      1,178   2.8%     463   39.3%       2    18.2   218.8
  SUBJECT          1,313   3.1%     442   33.7%      43   303.1  1095.4
  EXACT SUBJECT      118   0.3%      22   18.6%      30   354.4  1042.7
  PERIODICAL       7,231  17.0%   1,463   20.2%       5    92.0  1348.0
  EXACT PE         2,732   6.4%     460   16.8%       3    41.1   565.0
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           121   0.3%      48   39.7%      21   190.1   383.6
  DATE               515   1.2%      92   17.9%       5    80.4   565.9
  FORM               421   1.0%      95   22.6%      13   247.3  2990.1
  NUMBER*             26   0.1%       9   34.6%       2    18.6    41.8
  MUSIC*              10   0.0%      10    100%       0     0.0     0.0
  SERIES             912   2.1%     318   34.9%       2    60.9   313.3
  UNIFORM TITLE        2   0.0%       1   50.0%       2     2.0     0.0
  Other indexes      878   2.1%     369   42.0%       1     9.9   104.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,158   5.4%     584   27.1%       4    81.4  1393.9
  Single          38,116  94.6%   9,996   26.2%       4    71.9   775.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       22  19.1%       3   13.6%       4    45.8   150.8
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             79  68.7%      12   15.2%      35   251.9   973.9
  EXACT SUBJECT       14  12.2%       4   28.6%      79   166.5   172.2
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             134   100%      22   16.4%      25   177.8   761.5


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.9%
  BRIEF                                                 66.8%
  LONG                                                  10.1%
  MARC                                                   4.0%
  FIELDS                                                 2.6%
  TAG                                                    2.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.5%

Ten most frequent errors:
  1. NS command - no next screen                        33.6%
  2. First word of command is invalid                   25.0%
  3. FIND command with invalid index name               10.6%
  4. DISPLAY command contains invalid word               4.1%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     2.1%
  7. Max. # of ports to a Z39 db are in use              1.9%
  8. Valid command at an inappropriate time              1.8%
  9. DISPLAY command - no FIND results                   1.7%
 10. KW search in database w/o KW index                  1.5%
 11. All others                                         15.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              21.4%
  2. FIND                                               12.8%
  3. INDEXES                                             9.3%
  4. Unrecognized term                                   6.7%
  5. COMMAND WORDS                                       6.5%
  6. PASSWORDS                                           3.9%
  7. DISPLAY                                             2.6%
  8. LOCATE (PE DB)                                      1.7%
  9. 1773                                                1.5%
 10. MAIL                                                1.1%
 11. All others                                         32.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.1%
  2. First word of command is invalid                   10.7%
  3. FIND command with invalid index name               10.0%
  4. DISPLAY command - middle of >1 screen               3.4%
  5. NS command - no next screen                         2.9%
  6. FIND command retrieves >1 book                      2.6%
  7. TW search with zero results                         2.5%
  8. F/BR with index invalid in current DB               2.2%
  9. DISPLAY command-first of >1 screen                  2.1%
 10. FIND command retrieves 1 book                       1.9%
 11. All others                                         35.5%

Ten most frequent SHOW requests:
  1. HISTORY                                            50.3%
  2. GLOSSARY                                            7.1%
  3. SETTINGS                                            7.1%
  4. SEARCH                                              7.1%
  5. DATABASE NEWS                                       2.5%
  6. 3399                                                2.5%
  7. MAIL STATUS                                         2.0%
  8. SYSTEMS INFORMATION                                 2.0%
  9. UPDATE                                              2.0%
 10. NEWS                                                1.5%
 11. All others                                         15.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)