MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 08/25/01 through 08/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 659               2,450               3,109
Davis                  1,425                 209               1,634
Irvine                   628                   0                 628
Los Angeles                7                 398                 405
Riverside                394                  56                 450
San Diego                400                 131                 531
San Francisco            247                   0                 247
Santa Barbara            160                  96                 256
Santa Cruz               223                 141                 364
LBL                        0                  90                  90
LLL                        0                  45                  45
Other - UC                58                 193                 251
CSL                        0                 124                 124
CSU                      n/a                 139                 139
Other-Non-UC             n/a               3,797               3,797
                       _______             ______              _____
                       4,201               7,869              12,070


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              206              747                  6,612
     2-4  a.m.              171              543                  3,349
     4-6  a.m.              159              384                  1,832
     6-8  a.m.              406            1,219                  9,314
     8-10 a.m.            1,619            5,220                 35,919
    10-12 a.m.            2,355            7,483                 62,496
    12-2  p.m.            2,122            6,684                 56,569
     2-4  p.m.            2,443            8,361                 59,244
     4-6  p.m.            1,446            5,560                 37,253
     6-8  p.m.              518            1,522                 11,097
     8-10 p.m.              335              798                  5,690
    10-12 p.m.              290            1,227                  9,125
    __________       __________       __________      _________________
        Total:           12,070           39,748                298,500


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,666               7,365               9,031
Davis                  4,836                 915               5,751
Irvine                 2,738                   0               2,738
Los Angeles               37                 872                 909
Riverside              1,306                 135               1,441
San Diego              2,151                 259               2,410
San Francisco            979                   0                 979
Santa Barbara            440                 219                 659
Santa Cruz             1,682                 355               2,037
LBL                        0                 134                 134
LLL                        0                  89                  89
Other - UC                33                 487                 520
CSL                        0                 236                 236
CSU                      n/a                 460                 460
Other-Non-UC             n/a              12,354              12,354
                       _______             ______              _____
                      15,868              23,880              39,748

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              14,834              60,340              75,174
Davis                 35,672               4,397              40,069
Irvine                21,518                   0              21,518
Los Angeles            1,798               6,792               8,590
Riverside              8,390               1,470               9,860
San Diego              8,098               1,886               9,984
San Francisco          4,115                   0               4,115
Santa Barbara          5,192               4,463               9,655
Santa Cruz             8,027               3,210              11,237
LBL                        0               1,020               1,020
LLL                        0               1,707               1,707
Other - UC               251               3,249               3,500
CSL                        0               1,908               1,908
CSU                      n/a               7,165               7,165
Other-Non-UC             n/a              92,998              92,998
                       _______             ______              _____
                     107,895             190,605             298,500


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              4.6

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.6


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:29
Average session length (minutes:seconds)               14:11
Longest session recorded (minutes:seconds)              1189
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         57.3
Retrievals per search - standard deviation             590.7
Percent of searches completed with 0 results            25.3%

Percent of searches entered that are long                3.6%
Percent of long searches completed
  (includes partial results)                            61.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,933    35.4%
  DISPLAY (excluding automatic displays)      34,937    32.6%
  ACFIND                                           2     0.0%
  BROWSE                                         238     0.2%
  SELECT                                         124     0.1%
  HELP                                           649     0.6%
  EXPLAIN                                        673     0.6%
  SET/RESET                                    3,203     3.0%
  SHOW                                           188     0.2%
  AT                                           2,291     2.1%
  ADD ON (AND, OR, AND NOT)                    1,798     1.7%
  LOGON or LOGOFF                             19,287    18.0%
  COMMENT                                          1     0.0%
  SAVE                                           722     0.7%
  USE                                            777     0.7%
  OTHER                                        4,427     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,766  14.6%   1,427   24.7%      10    78.3   278.4
  AUTHOR           1,384   3.5%     369   26.7%      15   132.3   669.5
  CORPORATE AUTH     384   1.0%     131   34.1%      16   527.1  2089.9
  EXACT CA             7   0.0%       3   42.9%     336   722.3   910.7
  TITLE WORD       9,618  24.4%   2,671   27.8%       4    42.2   274.7
  EXACT TITLE      5,861  14.8%   1,590   27.1%       2    17.9   107.5
  TITLE -> TW        959   2.4%     238   24.8%       9    56.7   129.3
  TITLE -> XT      1,306   3.3%     541   41.4%       1     7.4    40.6
  SUBJECT          1,642   4.2%     548   33.4%      41   434.7  1852.5
  EXACT SUBJECT      114   0.3%      27   23.7%      44   269.8   554.2
  PERIODICAL       6,773  17.2%   1,272   18.8%       5    83.7   963.8
  EXACT PE         2,685   6.8%     507   18.9%       3    55.4   752.3
  RPE                  2   0.0%       1   50.0%      28    28.0     0.0
  XRP                  1   0.0%       0    0.0%      11    11.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            59   0.1%      10   16.9%      40   541.2  1821.2
  DATE               604   1.5%     123   20.4%       4    50.9   265.5
  FORM               489   1.2%     116   23.7%      15   135.7   485.4
  NUMBER*             15   0.0%       3   20.0%       6   179.8   526.2
  MUSIC*              25   0.1%      13   52.0%     422   705.3  1130.5
  SERIES           1,048   2.7%     313   29.9%       2    32.7   146.3
  UNIFORM TITLE        9   0.0%       3   33.3%     370   367.2   398.6
  Other indexes      734   1.9%     247   33.6%       1    10.3    93.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,943   5.2%     525   27.0%       4    57.1   277.4
  Single          35,450  94.8%   9,072   25.6%       4    78.5   699.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        8   3.8%       0    0.0%      41    90.3   134.9
  CORPORATE AUTH       1   0.5%       0    0.0%       1     1.0     0.0
  EXACT CA             1   0.5%       0    0.0%       1     1.0     0.0
  SUBJECT            184  87.6%      35   19.0%      55   174.0   628.0
  EXACT SUBJECT       16   7.6%       5   31.3%       8    54.5    84.2
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             224   100%      43   19.2%      37   151.5   572.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.2%
  BRIEF                                                 67.1%
  LONG                                                   9.2%
  MARC                                                   3.8%
  FIELDS                                                 2.8%
  TAG                                                    3.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.1%

Ten most frequent errors:
  1. NS command - no next screen                        33.2%
  2. First word of command is invalid                   24.5%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command contains invalid word               4.5%
  5. Search term missing from search command             2.7%
  6. PS command - no previous screen                     2.1%
  7. KW search in database w/o KW index                  1.7%
  8. Valid command at an inappropriate time              1.7%
  9. Max. # of ports to a Z39 db are in use              1.7%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         15.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.2%
  2. FIND                                               11.4%
  3. INDEXES                                             7.3%
  4. COMMAND WORDS                                       5.9%
  5. Unrecognized term                                   5.5%
  6. DATABASES                                           3.9%
  7. DISPLAY                                             2.8%
  8. PASSWORDS                                           2.7%
  9. NRLF                                                1.9%
 10. FIND LOCATION                                       1.2%
 11. All others                                         33.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.3%
  2. First word of command is invalid                   12.6%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command - middle of >1 screen               4.4%
  5. FIND command retrieves >1 book                      2.9%
  6. NS command - no next screen                         2.7%
  7. DISPLAY command-complete in one screen              2.6%
  8. DISPLAY command-first of >1 screen                  2.5%
  9. DISPLAY command - last of >1 screen                 2.0%
 10. F/BR with index invalid in current DB               1.9%
 11. All others                                         32.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            51.7%
  2. SEARCH                                             11.4%
  3. SETTINGS                                            8.0%
  4. GLOSSARY                                            6.3%
  5. MAIL STATUS                                         2.3%
  6. IAC NEWS                                            1.7%
  7. NEWS                                                1.7%
  8. ABI NEWS                                            1.1%
  9. 0168                                                1.1%
 10. DATABASE NEWS                                       1.1%
 11. All others                                         13.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)