MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 09/08/01 through 09/14/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 767               2,270               3,037
Davis                  1,534                 233               1,767
Irvine                   529                   0                 529
Los Angeles               15                 396                 411
Riverside                422                  49                 471
San Diego                308                 174                 482
San Francisco            255                   0                 255
Santa Barbara            153                 113                 266
Santa Cruz               150                 127                 277
LBL                        0                 101                 101
LLL                        0                  56                  56
Other - UC                23                 261                 284
CSL                        0                 136                 136
CSU                      n/a                 115                 115
Other-Non-UC             n/a               3,891               3,891
                       _______             ______              _____
                       4,156               7,922              12,078


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              260            1,057                  5,610
     2-4  a.m.              190              931                  5,496
     4-6  a.m.              191              923                  6,266
     6-8  a.m.              382            1,054                  7,397
     8-10 a.m.            1,520            4,860                 33,144
    10-12 a.m.            2,237            7,152                 57,761
    12-2  p.m.            2,130            7,333                 57,504
     2-4  p.m.            2,506            8,700                 57,123
     4-6  p.m.            1,505            5,182                 38,022
     6-8  p.m.              502            1,369                 12,970
     8-10 p.m.              335              785                  9,325
    10-12 p.m.              320            1,005                  6,872
    __________       __________       __________      _________________
        Total:           12,078           40,351                297,490


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,053               7,395               9,448
Davis                  5,635                 909               6,544
Irvine                 2,196                   0               2,196
Los Angeles               17                 814                 831
Riverside              1,445                 159               1,604
San Diego              1,425                 322               1,747
San Francisco            564                   0                 564
Santa Barbara            447                 245                 692
Santa Cruz               725                 265                 990
LBL                        0                 119                 119
LLL                        0                 197                 197
Other - UC                27                 891                 918
CSL                        0                 151                 151
CSU                      n/a                 516                 516
Other-Non-UC             n/a              13,834              13,834
                       _______             ______              _____
                      14,534              25,817              40,351

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              17,461              59,399              76,860
Davis                 29,562               5,101              34,663
Irvine                15,808                   0              15,808
Los Angeles              238              12,987              13,225
Riverside             10,620               2,000              12,620
San Diego              6,337               2,083               8,420
San Francisco          2,667                   0               2,667
Santa Barbara          4,542               2,137               6,679
Santa Cruz             3,976               1,700               5,676
LBL                        0               1,280               1,280
LLL                        0               1,674               1,674
Other - UC               260               5,798               6,058
CSL                        0               2,020               2,020
CSU                      n/a               4,912               4,912
Other-Non-UC             n/a             104,928             104,928
                       _______             ______              _____
                      91,471             206,019             297,490


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              2.7


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:00
Average session length (minutes:seconds)               15:03
Longest session recorded (minutes:seconds)            611:56
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         65.4
Retrievals per search - standard deviation            1219.2
Percent of searches completed with 0 results            27.0%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            61.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        38,658    36.0%
  DISPLAY (excluding automatic displays)      33,899    31.5%
  ACFIND                                          11     0.0%
  BROWSE                                         399     0.4%
  SELECT                                         206     0.2%
  HELP                                           796     0.7%
  EXPLAIN                                        796     0.7%
  SET/RESET                                    3,193     3.0%
  SHOW                                           251     0.2%
  AT                                           2,361     2.2%
  ADD ON (AND, OR, AND NOT)                    1,669     1.6%
  LOGON or LOGOFF                             19,385    18.0%
  COMMENT                                          1     0.0%
  SAVE                                           692     0.6%
  USE                                            649     0.6%
  OTHER                                        4,525     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,840  14.5%   1,395   23.9%      11    82.4   306.4
  AUTHOR           1,603   4.0%     384   24.0%      11   143.7   637.2
  CORPORATE AUTH     381   0.9%     155   40.7%      20   854.7  6638.2
  EXACT CA             9   0.0%       6   66.7%      15    36.7    39.3
  TITLE WORD       8,942  22.2%   2,801   31.3%       4    42.0   302.5
  EXACT TITLE      6,924  17.2%   2,111   30.5%       2    26.3   163.8
  TITLE -> TW      1,274   3.2%     325   25.5%       7    42.1    95.5
  TITLE -> XT      1,510   3.7%     721   47.7%       1    40.4   800.4
  SUBJECT          2,121   5.3%     680   32.1%      41   513.8  5330.1
  EXACT SUBJECT      118   0.3%      19   16.1%      43   284.2   631.1
  PERIODICAL       6,124  15.2%   1,138   18.6%       5    77.1   756.1
  EXACT PE         2,519   6.2%     361   14.3%       3    47.0   565.7
  RPE                  3   0.0%       0    0.0%       4     4.3     2.5
  XRP                  2   0.0%       0    0.0%       3     3.0     1.4
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            38   0.1%       3    7.9%      79   286.3   379.7
  DATE               617   1.5%     149   24.1%       4   205.7  1954.0
  FORM               497   1.2%     126   25.4%      15   159.2   547.6
  NUMBER*             23   0.1%       9   39.1%      94   434.3   900.8
  MUSIC*              52   0.1%      24   46.2%       6   315.9   500.8
  SERIES             944   2.3%     274   29.0%       2    58.3   273.4
  UNIFORM TITLE        5   0.0%       1   20.0%      10    10.3     8.2
  Other indexes      769   1.9%     322   41.9%       1    13.7   128.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,167   5.7%     568   26.2%       5    86.7   533.6
  Single          35,907  94.3%   9,849   27.4%       4    91.6  1492.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       11   3.2%       2   18.2%      11    46.1    64.9
  CORPORATE AUTH       1   0.3%       0    0.0%      14    14.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            320  91.7%      73   22.8%      23   118.7   315.3
  EXACT SUBJECT       16   4.6%       4   25.0%      13   128.3   255.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.3%       1    100%       0     0.0     0.0

  By number of indexes:
  Multiple             2   0.5%       2    100%       0     0.0     0.0
  Single             369  99.5%      84   22.8%      20   110.8   299.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.6%
  BRIEF                                                 67.6%
  LONG                                                  10.5%
  MARC                                                   4.1%
  FIELDS                                                 2.8%
  TAG                                                    2.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.8%

Ten most frequent errors:
  1. NS command - no next screen                        31.9%
  2. First word of command is invalid                   25.5%
  3. FIND command with invalid index name               12.4%
  4. DISPLAY command contains invalid word               3.7%
  5. Search term missing from search command             2.8%
  6. Max. # of ports to a Z39 db are in use              2.3%
  7. PS command - no previous screen                     2.1%
  8. DISPLAY command - no FIND results                   2.0%
  9. Valid command at an inappropriate time              1.6%
 10. KW search in database w/o KW index                  1.3%
 11. All others                                         14.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.6%
  2. FIND                                               12.4%
  3. Unrecognized term                                   6.3%
  4. COMMAND WORDS                                       6.2%
  5. INDEXES                                             5.8%
  6. PASSWORDS                                           4.3%
  7. DATABASES                                           2.5%
  8. LOCATE (PE DB)                                      2.3%
  9. DISPLAY                                             2.1%
 10. CATALOG                                             1.9%
 11. All others                                         31.7%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.9%
  2. First word of command is invalid                   15.7%
  3. FIND command with invalid index name               13.7%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. DISPLAY command-first of >1 screen                  2.8%
  6. FIND command retrieves >1 book                      2.5%
  7. DISPLAY command-complete in one screen              1.9%
  8. F/BR with index invalid in current DB               1.8%
  9. DISPLAY command - last of >1 screen                 1.8%
 10. TW search with zero results                         1.6%
 11. All others                                         30.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.8%
  2. SEARCH                                             16.9%
  3. GLOSSARY                                           10.1%
  4. SETTINGS                                            4.0%
  5. DATABASE NEWS                                       2.0%
  6. MAIL STATUS                                         2.0%
  7. STATISTICS                                          1.6%
  8. UPDATE                                              1.6%
  9. NEWS                                                1.2%
 10. 2292                                                1.2%
 11. All others                                         14.5%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)