MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 09/15/01 through 09/21/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 695               2,171               2,866
Davis                  1,636                 164               1,800
Irvine                   669                   0                 669
Los Angeles               14                 333                 347
Riverside                414                  47                 461
San Diego                370                 149                 519
San Francisco            184                   0                 184
Santa Barbara            170                 106                 276
Santa Cruz               200                 124                 324
LBL                        0                 103                 103
LLL                        0                  70                  70
Other - UC                32                 241                 273
CSL                        0                 113                 113
CSU                      n/a                 128                 128
Other-Non-UC             n/a               3,841               3,841
                       _______             ______              _____
                       4,384               7,590              11,974


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              234              852                  6,044
     2-4  a.m.              164              540                  4,476
     4-6  a.m.              164              651                  3,587
     6-8  a.m.              448            1,352                  7,515
     8-10 a.m.            1,637            5,140                 38,418
    10-12 a.m.            2,263            8,153                 55,568
    12-2  p.m.            2,151            6,589                 53,488
     2-4  p.m.            2,423            8,366                 85,639
     4-6  p.m.            1,407            4,357                 35,226
     6-8  p.m.              484            1,432                 11,957
     8-10 p.m.              310              772                  9,108
    10-12 p.m.              289              840                  6,450
    __________       __________       __________      _________________
        Total:           11,974           39,044                317,476


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,769               6,970               8,739
Davis                  6,169                 696               6,865
Irvine                 2,197                   0               2,197
Los Angeles               46                 832                 878
Riverside              1,518                  91               1,609
San Diego              1,319                 306               1,625
San Francisco            295                   0                 295
Santa Barbara            601                 184                 785
Santa Cruz             1,206                 266               1,472
LBL                        0                 156                 156
LLL                        0                 181                 181
Other - UC                16                 548                 564
CSL                        0                 197                 197
CSU                      n/a                 520                 520
Other-Non-UC             n/a              12,961              12,961
                       _______             ______              _____
                      15,136              23,908              39,044

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,391              53,846              70,237
Davis                 37,271               3,213              40,484
Irvine                15,130                   0              15,130
Los Angeles              240               6,716               6,956
Riverside              8,951               1,121              10,072
San Diego              5,604               1,616               7,220
San Francisco          2,386                   0               2,386
Santa Barbara          6,598               1,333               7,931
Santa Cruz             3,374               1,855               5,229
LBL                        0               1,050               1,050
LLL                        0               1,578               1,578
Other - UC               163               3,840               4,003
CSL                        0               1,151               1,151
CSU                      n/a               6,841               6,841
Other-Non-UC             n/a             137,208             137,208
                       _______             ______              _____
                      96,108             221,368             317,476


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              1.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:31
Average session length (minutes:seconds)               13:57
Longest session recorded (minutes:seconds)            618:48
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         62.5
Retrievals per search - standard deviation             869.5
Percent of searches completed with 0 results            26.5%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            62.5%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,561    35.7%
  DISPLAY (excluding automatic displays)      33,425    31.7%
  ACFIND                                          17     0.0%
  BROWSE                                         255     0.2%
  SELECT                                         172     0.2%
  HELP                                           767     0.7%
  EXPLAIN                                        736     0.7%
  SET/RESET                                    3,059     2.9%
  SHOW                                           273     0.3%
  AT                                           2,329     2.2%
  ADD ON (AND, OR, AND NOT)                    1,449     1.4%
  LOGON or LOGOFF                             19,334    18.4%
  COMMENT                                          0     0.0%
  SAVE                                           667     0.6%
  USE                                            620     0.6%
  OTHER                                        4,683     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,651  14.3%   1,409   24.9%      10    87.3   531.2
  AUTHOR           1,465   3.7%     341   23.3%      10   109.2   345.5
  CORPORATE AUTH     473   1.2%     185   39.1%      16   221.7   700.6
  EXACT CA             7   0.0%       1   14.3%      22  1267.5  3061.2
  TITLE WORD       9,204  23.3%   2,901   31.5%       4    76.8  1452.9
  EXACT TITLE      6,738  17.1%   1,827   27.1%       2    18.6   118.7
  TITLE -> TW        948   2.4%     236   24.9%       7    45.2    92.1
  TITLE -> XT      1,106   2.8%     533   48.2%       1    19.0   213.0
  SUBJECT          1,773   4.5%     570   32.1%      39   391.5  1961.1
  EXACT SUBJECT       80   0.2%      18   22.5%      84   614.0  1791.3
  PERIODICAL       6,460  16.4%   1,265   19.6%       5    86.0   813.5
  EXACT PE         2,516   6.4%     376   14.9%       3    51.8  1275.4
  RPE                 12   0.0%       0    0.0%       3     6.3     8.0
  XRP                 13   0.0%       0    0.0%       3     3.2     1.3
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            59   0.1%       6   10.2%      74   207.4   504.2
  DATE               538   1.4%     112   20.8%       3    75.6   349.6
  FORM               567   1.4%     136   24.0%      14   340.0  2331.4
  NUMBER*             31   0.1%       7   22.6%       2    59.5   222.7
  MUSIC*              61   0.2%      35   57.4%      90   312.6   630.8
  SERIES             794   2.0%     249   31.4%       2    76.0   364.7
  UNIFORM TITLE        4   0.0%       1   25.0%       3    11.7    15.9
  Other indexes    1,006   2.5%     380   37.8%       1    12.2   154.2

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,330   6.3%     636   27.3%       4   103.3   982.9
  Single          34,680  93.7%   9,287   26.8%       4    84.3  1013.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       16   6.9%       1    6.3%       4    75.2   206.6
  CORPORATE AUTH       7   3.0%       1   14.3%       8    31.8    41.9
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            191  82.0%      31   16.2%      29    93.0   127.7
  EXACT SUBJECT       16   6.9%       3   18.8%      35    68.8    81.3
  UNIFORM TITLE        1   0.4%       1    100%       0     0.0     0.0
  SERIES               2   0.9%       0    0.0%     254   253.5   150.6

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             242   100%      39   16.1%      26    87.6   130.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.6%
  BRIEF                                                 67.8%
  LONG                                                   9.1%
  MARC                                                   5.0%
  FIELDS                                                 2.9%
  TAG                                                    2.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.6%

Ten most frequent errors:
  1. NS command - no next screen                        30.8%
  2. First word of command is invalid                   25.8%
  3. FIND command with invalid index name               12.5%
  4. DISPLAY command contains invalid word               3.9%
  5. Search term missing from search command             2.9%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. PS command - no previous screen                     1.8%
  8. DISPLAY command - no FIND results                   1.7%
  9. Valid command at an inappropriate time              1.5%
 10. KW search in database w/o KW index                  1.4%
 11. All others                                         15.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.7%
  2. FIND                                               13.7%
  3. INDEXES                                             7.5%
  4. COMMAND WORDS                                       5.7%
  5. PASSWORDS                                           5.2%
  6. Unrecognized term                                   4.3%
  7. DISPLAY                                             3.3%
  8. NRLF                                                2.4%
  9. DATABASES                                           2.3%
 10. ADD-ON SEARCH                                       1.9%
 11. All others                                         31.0%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.3%
  2. First word of command is invalid                   15.4%
  3. FIND command with invalid index name               11.6%
  4. DISPLAY command - middle of >1 screen               5.1%
  5. DISPLAY command-first of >1 screen                  3.3%
  6. NS command - no next screen                         2.7%
  7. FIND command retrieves >1 book                      2.5%
  8. DISPLAY command - last of >1 screen                 2.2%
  9. TW search with zero results                         2.2%
 10. Help requested from SET DB command                  2.0%
 11. All others                                         29.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            43.1%
  2. SEARCH                                              8.9%
  3. SETTINGS                                            7.8%
  4. GLOSSARY                                            7.4%
  5. DATABASE NEWS                                       5.6%
  6. PE LOADING STATISTICS                               2.6%
  7. UPDATE                                              2.6%
  8. STATISTICS                                          1.5%
  9. 2292                                                1.5%
 10. IAC NEWS                                            1.1%
 11. All others                                         17.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)