MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 09/22/01 through 09/28/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 764               2,526               3,290
Davis                  1,910                 212               2,122
Irvine                   669                   0                 669
Los Angeles               16                 465                 481
Riverside                476                  98                 574
San Diego                324                 179                 503
San Francisco            233                   0                 233
Santa Barbara            243                  98                 341
Santa Cruz               225                 126                 351
LBL                        0                  94                  94
LLL                        0                  72                  72
Other - UC                58                 232                 290
CSL                        0                 144                 144
CSU                      n/a                 164                 164
Other-Non-UC             n/a               3,819               3,819
                       _______             ______              _____
                       4,918               8,229              13,147


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              223              704                  4,545
     2-4  a.m.              192              540                  4,972
     4-6  a.m.              201              475                 10,588
     6-8  a.m.              450            1,281                 11,625
     8-10 a.m.            1,741            5,453                 35,255
    10-12 a.m.            2,401            8,721                 58,009
    12-2  p.m.            2,308            7,804                 51,932
     2-4  p.m.            2,707           10,326                 61,393
     4-6  p.m.            1,695            5,617                 40,070
     6-8  p.m.              501            1,600                 11,217
     8-10 p.m.              378              966                  7,438
    10-12 p.m.              350              883                  8,181
    __________       __________       __________      _________________
        Total:           13,147           44,370                305,225


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,895               8,015               9,910
Davis                  6,700                 879               7,579
Irvine                 2,280                   0               2,280
Los Angeles               35               1,023               1,058
Riverside              1,830                 248               2,078
San Diego              1,524                 429               1,953
San Francisco            402                   0                 402
Santa Barbara            821                 212               1,033
Santa Cruz             2,664                 282               2,946
LBL                        0                 133                 133
LLL                        0                 192                 192
Other - UC                39                 667                 706
CSL                        0                 189                 189
CSU                      n/a                 562                 562
Other-Non-UC             n/a              13,349              13,349
                       _______             ______              _____
                      18,190              26,180              44,370

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,511              53,158              69,669
Davis                 37,734               3,114              40,848
Irvine                17,565                   0              17,565
Los Angeles              239               8,759               8,998
Riverside             13,394               2,333              15,727
San Diego              5,221               2,665               7,886
San Francisco          3,088                   0               3,088
Santa Barbara          6,757               1,725               8,482
Santa Cruz             6,646               2,954               9,600
LBL                        0               1,139               1,139
LLL                        0               2,836               2,836
Other - UC               325               6,066               6,391
CSL                        0               1,308               1,308
CSU                      n/a               5,677               5,677
Other-Non-UC             n/a             106,011             106,011
                       _______             ______              _____
                     107,480             197,745             305,225


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              3.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:22
Average session length (minutes:seconds)               14:05
Longest session recorded (minutes:seconds)              1015
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         69.0
Retrievals per search - standard deviation            1781.5
Percent of searches completed with 0 results            27.1%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            62.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        42,602    36.6%
  DISPLAY (excluding automatic displays)      36,043    30.9%
  ACFIND                                          29     0.0%
  BROWSE                                         218     0.2%
  SELECT                                         120     0.1%
  HELP                                           848     0.7%
  EXPLAIN                                        886     0.8%
  SET/RESET                                    3,423     2.9%
  SHOW                                           302     0.3%
  AT                                           2,855     2.4%
  ADD ON (AND, OR, AND NOT)                    1,736     1.5%
  LOGON or LOGOFF                             21,094    18.1%
  COMMENT                                          1     0.0%
  SAVE                                           698     0.6%
  USE                                            674     0.6%
  OTHER                                        4,997     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,360  14.3%   1,650   25.9%      12    81.2   405.5
  AUTHOR           1,833   4.1%     443   24.2%      11   125.4   626.0
  CORPORATE AUTH     529   1.2%     182   34.4%      14   551.2  5125.3
  EXACT CA            14   0.0%       6   42.9%     777  1107.1  1300.2
  TITLE WORD       9,850  22.1%   3,076   31.2%       4    37.2   193.2
  EXACT TITLE      7,856  17.6%   2,292   29.2%       2    25.8   164.2
  TITLE -> TW      1,151   2.6%     251   21.8%       8    47.4   104.3
  TITLE -> XT      1,499   3.4%     645   43.0%       1     8.9    59.3
  SUBJECT          2,277   5.1%     768   33.7%      48   536.9  6547.7
  EXACT SUBJECT      106   0.2%      19   17.9%      44   424.5   922.5
  PERIODICAL       6,552  14.7%   1,264   19.3%       4    98.3  1179.4
  EXACT PE         2,951   6.6%     483   16.4%       3    17.6   145.5
  RPE                  3   0.0%       1   33.3%       3     3.0     1.4
  XRP                  5   0.0%       0    0.0%       3    14.4    26.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           140   0.3%      29   20.7%      19  2474.7 22193.5
  DATE               673   1.5%     159   23.6%       5    68.4   263.7
  FORM               447   1.0%     102   22.8%      16   136.2   457.5
  NUMBER*             16   0.0%       6   37.5%       3   208.4   594.9
  MUSIC*              39   0.1%      29   74.4%       4   436.9  1252.1
  SERIES             947   2.1%     280   29.6%       4    64.1   372.2
  UNIFORM TITLE       13   0.0%       1    7.7%   3,379  2547.3  1504.9
  Other indexes    1,327   3.0%     460   34.7%       1     4.9    38.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,476   5.9%     697   28.1%       4    64.3   302.6
  Single          39,499  94.1%  10,728   27.2%       4    97.8  2191.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   4.8%       1   10.0%       5    57.4   129.3
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            178  85.6%      38   21.3%      34   104.7   153.4
  EXACT SUBJECT       16   7.7%       1    6.3%      29    95.4   161.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               4   1.9%       0    0.0%     121   114.8    83.4

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             213   100%      41   19.2%      30    99.6   149.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.0%
  BRIEF                                                 68.0%
  LONG                                                   8.5%
  MARC                                                   4.0%
  FIELDS                                                 2.9%
  TAG                                                    3.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.4%

Ten most frequent errors:
  1. NS command - no next screen                        32.0%
  2. First word of command is invalid                   25.6%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command contains invalid word               3.7%
  5. Search term missing from search command             2.7%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. PS command - no previous screen                     2.1%
  8. KW search in database w/o KW index                  1.7%
  9. DISPLAY command - no FIND results                   1.5%
 10. Valid command at an inappropriate time              1.4%
 11. All others                                         14.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.6%
  2. FIND                                               11.7%
  3. COMMAND WORDS                                       6.5%
  4. INDEXES                                             6.3%
  5. Unrecognized term                                   5.6%
  6. PASSWORDS                                           3.3%
  7. DISPLAY                                             3.2%
  8. NRLF                                                1.9%
  9. DATABASES                                           1.8%
 10. LOCATE (PE DB)                                      1.5%
 11. All others                                         33.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.5%
  2. FIND command with invalid index name               13.2%
  3. First word of command is invalid                   13.0%
  4. FIND command retrieves >1 book                      3.6%
  5. DISPLAY command - middle of >1 screen               3.6%
  6. DISPLAY command-first of >1 screen                  3.2%
  7. DISPLAY command-complete in one screen              2.8%
  8. NS command - no next screen                         2.7%
  9. TW search with zero results                         2.1%
 10. Help requested from SET DB command                  1.9%
 11. All others                                         30.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            37.9%
  2. GLOSSARY                                            9.9%
  3. SEARCH                                              8.5%
  4. SETTINGS                                            7.2%
  5. UPDATE                                              5.1%
  6. MEDLINE NEWS                                        1.7%
  7. DATABASES                                           1.7%
  8. NEWS                                                1.4%
  9. FORM NAMES                                          1.4%
 10. MAIL STATUS                                         1.4%
 11. All others                                         23.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)