MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 09/29/01 through 10/05/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 682               1,999               2,681
Davis                  1,780                 211               1,991
Irvine                   554                   0                 554
Los Angeles                6                 469                 475
Riverside                401                  81                 482
San Diego                336                 126                 462
San Francisco            230                   0                 230
Santa Barbara            266                 107                 373
Santa Cruz               184                 113                 297
LBL                        0                  57                  57
LLL                        0                  80                  80
Other - UC                28                 219                 247
CSL                        0                 129                 129
CSU                      n/a                 139                 139
Other-Non-UC             n/a               3,729               3,729
                       _______             ______              _____
                       4,467               7,459              11,926


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              209              611                  5,372
     2-4  a.m.              151              370                  2,455
     4-6  a.m.              160              394                  2,495
     6-8  a.m.              427            1,079                  8,648
     8-10 a.m.            1,692            5,997                 39,819
    10-12 a.m.            2,512            9,260                 59,357
    12-2  p.m.            2,011            6,909                 51,811
     2-4  p.m.            2,177            8,046                 48,542
     4-6  p.m.            1,472            4,984                 40,038
     6-8  p.m.              508            1,697                 11,683
     8-10 p.m.              334            1,030                  8,267
    10-12 p.m.              273              756                  6,095
    __________       __________       __________      _________________
        Total:           11,926           41,133                284,582


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,826               6,925               8,751
Davis                  7,320                 778               8,098
Irvine                 2,014                   0               2,014
Los Angeles               17                 914                 931
Riverside              1,381                 198               1,579
San Diego              1,357                 235               1,592
San Francisco            323                   0                 323
Santa Barbara            895                 284               1,179
Santa Cruz             1,244                 206               1,450
LBL                        0                 107                 107
LLL                        0                 285                 285
Other - UC                26                 753                 779
CSL                        0                 138                 138
CSU                      n/a                 641                 641
Other-Non-UC             n/a              13,266              13,266
                       _______             ______              _____
                      16,403              24,730              41,133

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,525              48,964              64,489
Davis                 40,989               3,580              44,569
Irvine                14,926                   0              14,926
Los Angeles               41               5,718               5,759
Riverside             11,131               1,189              12,320
San Diego              6,677               1,825               8,502
San Francisco          2,080                   0               2,080
Santa Barbara          9,414               2,173              11,587
Santa Cruz             3,584               1,575               5,159
LBL                        0                 849                 849
LLL                        0               2,593               2,593
Other - UC               123               5,330               5,453
CSL                        0               1,280               1,280
CSU                      n/a               6,020               6,020
Other-Non-UC             n/a              98,996              98,996
                       _______             ______              _____
                     104,490             180,092             284,582


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.6

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:29
Average session length (minutes:seconds)               14:14
Longest session recorded (minutes:seconds)            948:29
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         69.8
Retrievals per search - standard deviation            1283.9
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                4.0%
Percent of long searches completed
  (includes partial results)                            63.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        39,364    35.8%
  DISPLAY (excluding automatic displays)      35,843    32.6%
  ACFIND                                           6     0.0%
  BROWSE                                         271     0.2%
  SELECT                                         205     0.2%
  HELP                                           711     0.6%
  EXPLAIN                                        777     0.7%
  SET/RESET                                    3,057     2.8%
  SHOW                                           482     0.4%
  AT                                           2,777     2.5%
  ADD ON (AND, OR, AND NOT)                    1,738     1.6%
  LOGON or LOGOFF                             19,003    17.3%
  COMMENT                                          1     0.0%
  SAVE                                           647     0.6%
  USE                                            653     0.6%
  OTHER                                        4,405     4.0%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,655  13.6%   1,322   23.4%      10   179.4  2941.3
  AUTHOR           1,744   4.2%     448   25.7%       9    96.6   461.5
  CORPORATE AUTH     371   0.9%     142   38.3%      15   722.6  3802.1
  EXACT CA            13   0.0%       3   23.1%      35   827.3  2369.1
  TITLE WORD       9,960  23.9%   3,131   31.4%       4    39.9   228.2
  EXACT TITLE      6,219  14.9%   1,778   28.6%       2    20.6   125.6
  TITLE -> TW        921   2.2%     209   22.7%       7   100.5  1079.8
  TITLE -> XT      1,103   2.7%     477   43.2%       2    17.9   159.8
  SUBJECT          2,309   5.5%     802   34.7%      38   429.0  3573.5
  EXACT SUBJECT      114   0.3%      26   22.8%      87   625.3  1439.7
  PERIODICAL       6,877  16.5%   1,385   20.1%       5    66.6   834.0
  EXACT PE         2,778   6.7%     529   19.0%       3    22.1   229.0
  RPE                  5   0.0%       4   80.0%     161   161.0     0.0
  XRP                  1   0.0%       1    100%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           199   0.5%      30   15.1%      29   250.4  1298.8
  DATE               849   2.0%     201   23.7%       4    47.2   161.2
  FORM               617   1.5%     133   21.6%      19    97.6   204.6
  NUMBER*             37   0.1%       4   10.8%       1   207.5   763.6
  MUSIC*               8   0.0%       5   62.5%       2     9.3    13.6
  SERIES             876   2.1%     287   32.8%       4    70.4   270.9
  UNIFORM TITLE       22   0.1%       6   27.3%   2,213  1783.9  1665.5
  Other indexes      937   2.3%     363   38.7%       1    11.2    99.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,432   6.3%     656   27.0%       3    47.4   178.0
  Single          36,345  93.7%   9,910   27.3%       4   100.0  1585.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        4   1.6%       0    0.0%       8     7.5     5.2
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            234  96.3%      60   25.6%      31   114.5   339.2
  EXACT SUBJECT        2   0.8%       0    0.0%      66    65.5    87.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               3   1.2%       0    0.0%      17    17.7     8.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             247   100%      60   24.3%      29   108.5   328.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.7%
  BRIEF                                                 65.9%
  LONG                                                   9.5%
  MARC                                                   4.1%
  FIELDS                                                 3.2%
  TAG                                                    3.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.6%

Ten most frequent errors:
  1. NS command - no next screen                        31.7%
  2. First word of command is invalid                   26.4%
  3. FIND command with invalid index name               11.1%
  4. DISPLAY command contains invalid word               3.9%
  5. Search term missing from search command             3.2%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. PS command - no previous screen                     2.0%
  8. DISPLAY command - no FIND results                   1.8%
  9. KW search in database w/o KW index                  1.6%
 10. Command contains escape or arrow key                1.4%
 11. All others                                         14.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.3%
  2. FIND                                               20.8%
  3. INDEXES                                             7.9%
  4. COMMAND WORDS                                       4.1%
  5. Unrecognized term                                   3.6%
  6. DISPLAY                                             3.6%
  7. PASSWORDS                                           3.1%
  8. LOCATE (PE DB)                                      2.2%
  9. CATALOG                                             1.7%
 10. DATABASES                                           1.7%
 11. All others                                         27.0%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.4%
  2. First word of command is invalid                   13.8%
  3. FIND command with invalid index name               11.8%
  4.                                      231            4.0%
  5. DISPLAY command-first of >1 screen                  3.8%
  6. DISPLAY command - middle of >1 screen               3.2%
  7. NS command - no next screen                         2.9%
  8. F/BR command with invalid search term               2.5%
  9. FIND command retrieves >1 book                      2.0%
 10. DISPLAY command-complete in one screen              2.0%
 11. All others                                         28.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            25.9%
  2. NEWS                                               17.0%
  3. STATISTICS                                         16.8%
  4. BOOK STATISTICS                                    13.8%
  5. SEARCH                                              5.9%
  6. GLOSSARY                                            3.2%
  7. SETTINGS                                            2.8%
  8. MAIL STATUS                                         2.1%
  9. CSL INFORMATION                                     1.1%
 10. MEDLINE NEWS                                        1.1%
 11. All others                                         10.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)