MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 10/06/01 through 10/12/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 671               2,438               3,109
Davis                  1,970                 263               2,233
Irvine                   674                   0                 674
Los Angeles               10                 482                 492
Riverside                392                 104                 496
San Diego                347                 141                 488
San Francisco            231                   0                 231
Santa Barbara            225                 146                 371
Santa Cruz               215                 176                 391
LBL                        0                 100                 100
LLL                        0                  68                  68
Other - UC                53                 237                 290
CSL                        0                 113                 113
CSU                      n/a                 173                 173
Other-Non-UC             n/a               3,610               3,610
                       _______             ______              _____
                       4,788               8,051              12,839


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              240              655                  5,818
     2-4  a.m.              150              419                  3,849
     4-6  a.m.              195              449                  3,496
     6-8  a.m.              362              969                  8,140
     8-10 a.m.            1,572            5,011                 35,659
    10-12 a.m.            2,418            9,117                 59,493
    12-2  p.m.            2,398            8,616                 50,235
     2-4  p.m.            2,580            9,302                 65,067
     4-6  p.m.            1,645            5,627                 38,444
     6-8  p.m.              586            1,792                 16,427
     8-10 p.m.              387            1,241                 16,667
    10-12 p.m.              306              915                  7,154
    __________       __________       __________      _________________
        Total:           12,839           44,113                310,449


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,904               6,940               8,844
Davis                  8,227                 914               9,141
Irvine                 2,264                   0               2,264
Los Angeles               16               1,108               1,124
Riverside              1,719                 239               1,958
San Diego              1,417                 249               1,666
San Francisco            401                   0                 401
Santa Barbara          1,008                 318               1,326
Santa Cruz             2,331                 400               2,731
LBL                        0                 141                 141
LLL                        0                 201                 201
Other - UC                31                 748                 779
CSL                        0                  98                  98
CSU                      n/a                 821                 821
Other-Non-UC             n/a              12,618              12,618
                       _______             ______              _____
                      19,318              24,795              44,113

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,064              50,881              65,945
Davis                 44,165               4,035              48,200
Irvine                15,488                   0              15,488
Los Angeles              139              10,895              11,034
Riverside             12,314               1,492              13,806
San Diego              6,207               1,868               8,075
San Francisco          2,223                   0               2,223
Santa Barbara         11,301               2,632              13,933
Santa Cruz             4,935               3,098               8,033
LBL                        0               1,017               1,017
LLL                        0               1,725               1,725
Other - UC               106               5,986               6,092
CSL                        0                 674                 674
CSU                      n/a               7,206               7,206
Other-Non-UC             n/a             106,998             106,998
                       _______             ______              _____
                     111,942             198,507             310,449


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:49
Average session length (minutes:seconds)               14:54
Longest session recorded (minutes:seconds)            850:38
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         64.9
Retrievals per search - standard deviation             981.4
Percent of searches completed with 0 results            27.0%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            62.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        42,577    36.4%
  DISPLAY (excluding automatic displays)      37,284    31.9%
  ACFIND                                          10     0.0%
  BROWSE                                         470     0.4%
  SELECT                                         307     0.3%
  HELP                                           799     0.7%
  EXPLAIN                                        785     0.7%
  SET/RESET                                    3,367     2.9%
  SHOW                                           313     0.3%
  AT                                           2,495     2.1%
  ADD ON (AND, OR, AND NOT)                    1,503     1.3%
  LOGON or LOGOFF                             20,775    17.8%
  COMMENT                                          0     0.0%
  SAVE                                           733     0.6%
  USE                                            770     0.7%
  OTHER                                        4,851     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,966  13.4%   1,421   23.8%      11    97.2   545.3
  AUTHOR           1,614   3.6%     403   25.0%      13   111.8   322.8
  CORPORATE AUTH     414   0.9%     132   31.9%      14  1108.2  8308.5
  EXACT CA            14   0.0%       4   28.6%      35   298.1   538.6
  TITLE WORD      10,503  23.5%   3,370   32.1%       4    39.7   342.3
  EXACT TITLE      7,920  17.8%   1,995   25.2%       2    19.0   133.9
  TITLE -> TW        994   2.2%     262   26.4%       9   118.2  1674.7
  TITLE -> XT      1,418   3.2%     682   48.1%       1     8.6    70.6
  SUBJECT          2,091   4.7%     727   34.8%      37   385.8  1450.2
  EXACT SUBJECT      167   0.4%      31   18.6%      49   391.2  1000.6
  PERIODICAL       7,229  16.2%   1,579   21.8%       5    90.6   983.0
  EXACT PE         2,860   6.4%     533   18.6%       3    81.1  1728.1
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            74   0.2%      14   18.9%      47   296.9   853.4
  DATE               728   1.6%     151   20.7%       4   214.7  2016.5
  FORM               610   1.4%     108   17.7%      13   208.2  1284.5
  NUMBER*             73   0.2%      12   16.4%       1    86.5   569.1
  MUSIC*              16   0.0%      11   68.8%       2    88.4   169.7
  SERIES             996   2.2%     295   29.6%       3    68.9   492.0
  UNIFORM TITLE       11   0.0%       2   18.2%      34   769.3  1479.8
  Other indexes      907   2.0%     416   45.9%       1     5.9    53.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,489   5.9%     647   26.0%       5   103.4   818.1
  Single          39,476  94.1%  10,833   27.4%       4    89.7  1188.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       42   9.4%      12   28.6%       8    46.6   123.4
  CORPORATE AUTH       1   0.2%       0    0.0%     200   200.0     0.0
  EXACT CA             1   0.2%       0    0.0%      10    10.0     0.0
  SUBJECT            375  84.1%      93   24.8%      52   165.5   532.6
  EXACT SUBJECT       26   5.8%       1    3.8%      18    89.6   170.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.2%       0    0.0%      52    52.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             456   100%     106   23.2%      37   146.1   483.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.0%
  BRIEF                                                 66.6%
  LONG                                                   8.6%
  MARC                                                   3.7%
  FIELDS                                                 3.0%
  TAG                                                    4.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        4.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.9%

Ten most frequent errors:
  1. NS command - no next screen                        29.0%
  2. First word of command is invalid                   24.3%
  3. FIND command with invalid index name               11.5%
  4. Max. # of ports to a Z39 db are in use              8.6%
  5. DISPLAY command contains invalid word               3.9%
  6. Search term missing from search command             2.1%
  7. PS command - no previous screen                     2.0%
  8. Valid command at an inappropriate time              1.6%
  9. KW search in database w/o KW index                  1.5%
 10. Command contains escape or arrow key                1.3%
 11. All others                                         14.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.8%
  2. FIND                                               10.2%
  3. COMMAND WORDS                                       6.6%
  4. Unrecognized term                                   6.4%
  5. PASSWORDS                                           5.9%
  6. INDEXES                                             5.7%
  7. DATABASES                                           2.8%
  8. NRLF                                                2.2%
  9. DISPLAY                                             1.9%
 10. 1329                                                1.7%
 11. All others                                         29.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.1%
  2. First word of command is invalid                   15.5%
  3. FIND command with invalid index name               13.6%
  4. DISPLAY command - middle of >1 screen               5.2%
  5. FIND command retrieves >1 book                      2.8%
  6. DISPLAY command-first of >1 screen                  2.3%
  7. DISPLAY command-complete in one screen              2.1%
  8. NS command - no next screen                         1.7%
  9. DISPLAY command - last of >1 screen                 1.7%
 10. Help requested from SET DB command                  1.6%
 11. All others                                         28.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.0%
  2. SEARCH                                              9.1%
  3. GLOSSARY                                            8.5%
  4. SYSTEMS INFORMATION                                 7.5%
  5. SETTINGS                                            4.2%
  6. NEWS                                                2.3%
  7. DATABASE NEWS                                       2.0%
  8. MEDLINE NEWS                                        1.6%
  9. MAIL SETTINGS                                       1.3%
 10. 3350                                                1.3%
 11. All others                                         18.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)