MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 10/20/01 through 10/26/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 661               2,257               2,918
Davis                  1,912                 167               2,079
Irvine                   638                   0                 638
Los Angeles                8                 418                 426
Riverside                448                 114                 562
San Diego                324                 139                 463
San Francisco            186                   0                 186
Santa Barbara            241                 129                 370
Santa Cruz               213                 161                 374
LBL                        0                  84                  84
LLL                        0                  44                  44
Other - UC                32                 190                 222
CSL                        0                 160                 160
CSU                      n/a                 174                 174
Other-Non-UC             n/a               3,593               3,593
                       _______             ______              _____
                       4,663               7,630              12,293


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              270              785                  5,592
     2-4  a.m.              167              382                  3,771
     4-6  a.m.              172              414                  2,860
     6-8  a.m.              380            1,091                  7,429
     8-10 a.m.            1,562            5,802                 48,209
    10-12 a.m.            2,442            9,001                 60,998
    12-2  p.m.            2,339            8,547                 55,964
     2-4  p.m.            2,300            8,037                 53,505
     4-6  p.m.            1,456            4,843                 36,041
     6-8  p.m.              541            1,762                 12,115
     8-10 p.m.              334              800                  7,251
    10-12 p.m.              330            1,740                  8,213
    __________       __________       __________      _________________
        Total:           12,293           43,204                301,948


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,714               6,975               8,689
Davis                  8,070                 693               8,763
Irvine                 3,038                   0               3,038
Los Angeles                4               1,816               1,820
Riverside              1,649                 236               1,885
San Diego              1,202                 222               1,424
San Francisco            256                   0                 256
Santa Barbara          1,136                 323               1,459
Santa Cruz             1,752                 312               2,064
LBL                        0                  95                  95
LLL                        0                  99                  99
Other - UC                42                 514                 556
CSL                        0                 208                 208
CSU                      n/a                 708                 708
Other-Non-UC             n/a              12,140              12,140
                       _______             ______              _____
                      18,863              24,341              43,204

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,101              48,977              64,078
Davis                 44,784               3,730              48,514
Irvine                18,614                   0              18,614
Los Angeles                3               8,450               8,453
Riverside             10,472               1,643              12,115
San Diego              7,129               2,799               9,928
San Francisco          1,910                   0               1,910
Santa Barbara         11,421               4,872              16,293
Santa Cruz             6,019               3,179               9,198
LBL                        0                 837                 837
LLL                        0                 630                 630
Other - UC               197               3,148               3,345
CSL                        0               1,667               1,667
CSU                      n/a               8,202               8,202
Other-Non-UC             n/a              98,164              98,164
                       _______             ______              _____
                     115,650             186,298             301,948


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         1.1
  Standard deviation in seconds                              5.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.7
  Standard deviation in seconds                              4.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:52
Average session length (minutes:seconds)               14:45
Longest session recorded (minutes:seconds)            736:32
Average number of searches completed per session         3.5
Retrievals per search - median                           2.0
Retrievals per search - average                        145.2
Retrievals per search - standard deviation            2294.8
Percent of searches completed with 0 results            26.6%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            66.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        41,818    36.4%
  DISPLAY (excluding automatic displays)      37,436    32.6%
  ACFIND                                          12     0.0%
  BROWSE                                         221     0.2%
  SELECT                                         153     0.1%
  HELP                                           857     0.7%
  EXPLAIN                                        796     0.7%
  SET/RESET                                    3,118     2.7%
  SHOW                                           235     0.2%
  AT                                           2,605     2.3%
  ADD ON (AND, OR, AND NOT)                    1,372     1.2%
  LOGON or LOGOFF                             19,911    17.3%
  COMMENT                                          1     0.0%
  SAVE                                           812     0.7%
  USE                                            839     0.7%
  OTHER                                        4,741     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,214  14.2%   1,474   23.7%      10    68.6   243.7
  AUTHOR           1,368   3.1%     328   24.0%      13   124.3   488.3
  CORPORATE AUTH     440   1.0%     174   39.5%      13   429.3  1996.3
  EXACT CA            31   0.1%       4   12.9%       2   289.8  1487.7
  TITLE WORD       9,358  21.3%   3,060   32.7%       4    79.2  2662.7
  EXACT TITLE      7,538  17.2%   2,034   27.0%       2    20.3   141.7
  TITLE -> TW        975   2.2%     225   23.1%       7    51.1   186.1
  TITLE -> XT      1,398   3.2%     648   46.4%       1     7.1    43.5
  SUBJECT          2,057   4.7%     720   35.0%      45   703.3  8449.6
  EXACT SUBJECT      161   0.4%      39   24.2%      87   804.7  5548.0
  PERIODICAL       7,208  16.4%   1,449   20.1%       4    96.2  1019.8
  EXACT PE         2,995   6.8%     460   15.4%       2    18.6   122.2
  RPE                  5   0.0%       3   60.0%       2     1.5     0.7
  XRP                  3   0.0%       0    0.0%       3     2.3     1.2
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           138   0.3%      30   21.7%      22   740.4  3726.0
  DATE             1,667   3.8%     330   19.8%      14  2579.9  8858.3
  FORM               513   1.2%     114   22.2%      12   194.2  1661.9
  NUMBER*             26   0.1%      12   46.2%       4   164.2   387.1
  MUSIC*               7   0.0%       6   85.7%       3     3.0     0.0
  SERIES             834   1.9%     229   27.5%       2    40.3   129.4
  UNIFORM TITLE        4   0.0%       2   50.0%     110   109.5    19.1
  Other indexes      898   2.0%     392   43.7%       1    28.5   171.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,371   5.7%     622   26.2%       4   184.4  4899.6
  Single          38,870  94.3%  10,455   26.9%       4   204.3  2530.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       12   6.0%       2   16.7%      43   110.8   155.0
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            185  92.5%      33   17.8%      57   392.7  3213.8
  EXACT SUBJECT        3   1.5%       0    0.0%      46    50.3    44.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             208   100%      35   16.8%      47   353.4  3013.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.0%
  BRIEF                                                 66.3%
  LONG                                                   8.7%
  MARC                                                   3.9%
  FIELDS                                                 2.5%
  TAG                                                    4.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        4.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.3%

Ten most frequent errors:
  1. NS command - no next screen                        32.7%
  2. First word of command is invalid                   24.9%
  3. FIND command with invalid index name               12.0%
  4. DISPLAY command contains invalid word               4.0%
  5. Search term missing from search command             2.8%
  6. PS command - no previous screen                     2.1%
  7. DISPLAY command - no FIND results                   1.7%
  8. KW search in database w/o KW index                  1.7%
  9. Max. # of ports to a Z39 db are in use              1.4%
 10. Valid command at an inappropriate time              1.3%
 11. All others                                         15.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.8%
  2. FIND                                               13.9%
  3. INDEXES                                             7.2%
  4. COMMAND WORDS                                       6.9%
  5. Unrecognized term                                   4.6%
  6. PASSWORDS                                           4.0%
  7. CATALOG                                             2.0%
  8. DATABASES                                           2.0%
  9. LOCATE (PE DB)                                      1.8%
 10. NRLF                                                1.6%
 11. All others                                         27.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.3%
  2. First word of command is invalid                   13.3%
  3. FIND command with invalid index name               13.2%
  4. DISPLAY command - middle of >1 screen               3.5%
  5. DISPLAY command-first of >1 screen                  3.0%
  6. FIND command retrieves >1 book                      2.7%
  7. DISPLAY command - last of >1 screen                 2.4%
  8. TW search with zero results                         2.1%
  9. NS command - no next screen                         2.0%
 10. DISPLAY command-complete in one screen              1.8%
 11. All others                                         30.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            42.7%
  2. GLOSSARY                                            7.9%
  3. SEARCH                                              7.0%
  4. SETTINGS                                            6.6%
  5. SYSTEMS INFORMATION                                 5.3%
  6. NEWS                                                4.0%
  7. DATABASE NEWS                                       3.1%
  8. MEDLINE NEWS                                        2.6%
  9. MAIL STATUS                                         2.6%
 10. 2292                                                1.8%
 11. All others                                         16.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)