MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 10/27/01 through 11/02/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 736               2,376               3,112
Davis                  1,992                 220               2,212
Irvine                   596                   0                 596
Los Angeles                9                 503                 512
Riverside                438                  71                 509
San Diego                322                 127                 449
San Francisco            229                   0                 229
Santa Barbara            238                 123                 361
Santa Cruz               175                 181                 356
LBL                        0                 107                 107
LLL                        0                  95                  95
Other - UC                20                 256                 276
CSL                        0                 163                 163
CSU                      n/a                 150                 150
Other-Non-UC             n/a               3,557               3,557
                       _______             ______              _____
                       4,755               7,929              12,684


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              189              470                  4,914
     2-4  a.m.              209              481                  4,134
     4-6  a.m.              178              495                  3,648
     6-8  a.m.              401            1,094                  8,645
     8-10 a.m.            1,569            5,083                 30,919
    10-12 a.m.            2,428            8,573                 59,367
    12-2  p.m.            2,273            7,488                 54,595
     2-4  p.m.            2,626            8,404                 56,730
     4-6  p.m.            1,497            4,754                 34,243
     6-8  p.m.              605            1,999                 14,975
     8-10 p.m.              430            1,201                 12,317
    10-12 p.m.              279              743                  9,669
    __________       __________       __________      _________________
        Total:           12,684           40,785                294,156


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,115               6,470               8,585
Davis                  7,177                 812               7,989
Irvine                 2,050                   0               2,050
Los Angeles                1               1,043               1,044
Riverside              1,499                 187               1,686
San Diego                881                 242               1,123
San Francisco            312                   0                 312
Santa Barbara          1,263                 326               1,589
Santa Cruz             1,886                 429               2,315
LBL                        0                 107                 107
LLL                        0                 253                 253
Other - UC                15                 652                 667
CSL                        0                 186                 186
CSU                      n/a                 694                 694
Other-Non-UC             n/a              12,185              12,185
                       _______             ______              _____
                      17,199              23,586              40,785

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,032              47,812              63,844
Davis                 36,727               3,508              40,235
Irvine                12,846                   0              12,846
Los Angeles               12              12,990              13,002
Riverside             11,945               1,352              13,297
San Diego              5,366               1,930               7,296
San Francisco          2,442                   0               2,442
Santa Barbara          9,776               4,011              13,787
Santa Cruz             5,973               3,969               9,942
LBL                        0               1,000               1,000
LLL                        0               2,163               2,163
Other - UC                49               4,862               4,911
CSL                        0               1,362               1,362
CSU                      n/a               9,001               9,001
Other-Non-UC             n/a              99,028              99,028
                       _______             ______              _____
                     101,168             192,988             294,156


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              5.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:41
Average session length (minutes:seconds)               14:35
Longest session recorded (minutes:seconds)              1067
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         82.6
Retrievals per search - standard deviation            1846.0
Percent of searches completed with 0 results            26.6%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            65.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        39,404    35.3%
  DISPLAY (excluding automatic displays)      36,600    32.8%
  ACFIND                                          25     0.0%
  BROWSE                                         202     0.2%
  SELECT                                         117     0.1%
  HELP                                           727     0.7%
  EXPLAIN                                        736     0.7%
  SET/RESET                                    3,254     2.9%
  SHOW                                           227     0.2%
  AT                                           2,441     2.2%
  ADD ON (AND, OR, AND NOT)                    1,348     1.2%
  LOGON or LOGOFF                             20,344    18.2%
  COMMENT                                          0     0.0%
  SAVE                                           722     0.6%
  USE                                            848     0.8%
  OTHER                                        4,624     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,729  13.9%   1,425   24.9%      10    77.6   362.9
  AUTHOR           1,434   3.5%     385   26.8%      10   148.8   698.9
  CORPORATE AUTH     540   1.3%     207   38.3%      20   569.6  1983.8
  EXACT CA            53   0.1%       6   11.3%       3    38.7   107.9
  TITLE WORD       9,255  22.4%   2,989   32.3%       4    51.7   740.6
  EXACT TITLE      6,633  16.1%   1,871   28.2%       2    19.2   126.0
  TITLE -> TW      1,005   2.4%     246   24.5%       8    52.3   159.1
  TITLE -> XT      1,238   3.0%     513   41.4%       1     4.4     9.1
  SUBJECT          1,915   4.6%     645   33.7%      38   364.6  1959.2
  EXACT SUBJECT      147   0.4%      31   21.1%      59   399.8   781.4
  PERIODICAL       7,395  17.9%   1,451   19.6%       5   123.4  1512.7
  EXACT PE         2,907   7.0%     428   14.7%       2    22.3   289.5
  RPE                  7   0.0%       4   57.1%       2     2.0     1.0
  XRP                  2   0.0%       1   50.0%       3     3.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            63   0.2%      10   15.9%     109   392.4   789.1
  DATE               718   1.7%     151   21.0%       4   104.4  1183.5
  FORM               415   1.0%      80   19.3%      18   303.9  2901.1
  NUMBER*             15   0.0%       6   40.0%       2     5.8     7.1
  MUSIC*               6   0.0%       3   50.0%     289   546.3   618.5
  SERIES             923   2.2%     252   27.3%       3   845.9 12068.6
  UNIFORM TITLE       10   0.0%       2   20.0%       8   107.1   219.6
  Other indexes      900   2.2%     349   38.8%       1    14.0   190.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,302   5.9%     588   25.5%       4    62.8   697.6
  Single          36,554  94.1%   9,849   26.9%       4   110.5  2161.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       15   8.3%       2   13.3%      11    51.6    98.6
  CORPORATE AUTH       2   1.1%       1   50.0%       6     6.0     0.0
  EXACT CA             2   1.1%       0    0.0%      42    41.5    12.0
  SUBJECT            146  80.7%      33   22.6%      49   156.8   332.0
  EXACT SUBJECT       15   8.3%       3   20.0%      23   111.0   280.5
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.6%       0    0.0%       1     1.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             187   100%      40   21.4%      26   135.5   305.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.8%
  BRIEF                                                 66.8%
  LONG                                                   8.9%
  MARC                                                   3.9%
  FIELDS                                                 2.9%
  TAG                                                    3.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.9%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        32.1%
  2. First word of command is invalid                   26.6%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               3.9%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     2.3%
  7. Valid command at an inappropriate time              1.8%
  8. Max. # of ports to a Z39 db are in use              1.7%
  9. KW search in database w/o KW index                  1.7%
 10. DISPLAY command - no FIND results                   1.4%
 11. All others                                         14.2%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.9%
  2. FIND                                               11.8%
  3. COMMAND WORDS                                       7.7%
  4. Unrecognized term                                   6.5%
  5. PASSWORDS                                           6.5%
  6. INDEXES                                             6.4%
  7. DATABASES                                           3.1%
  8. DATES                                               2.4%
  9. ADD-ON SEARCH                                       1.9%
 10. DISPLAY                                             1.9%
 11. All others                                         24.7%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 27.1%
  2. First word of command is invalid                   13.5%
  3. FIND command with invalid index name               13.3%
  4. DISPLAY command - middle of >1 screen               4.9%
  5. DISPLAY command-first of >1 screen                  3.1%
  6. FIND command retrieves >1 book                      2.6%
  7. NS command - no next screen                         2.4%
  8. DISPLAY command-complete in one screen              2.0%
  9. DISPLAY command - last of >1 screen                 1.8%
 10. SU search with zero results                         1.8%
 11. All others                                         27.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            51.1%
  2. SEARCH                                              7.8%
  3. GLOSSARY                                            7.3%
  4. SETTINGS                                            6.4%
  5. SYSTEMS INFORMATION                                 3.2%
  6. MEDLINE NEWS                                        2.7%
  7. DATABASE NEWS                                       2.3%
  8. UCSF PASSWORDS                                      1.8%
  9. NEWS                                                1.8%
 10. MAIL STATUS                                         1.8%
 11. All others                                         13.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)