MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 11/03/01 through 11/09/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 699               2,133               2,832
Davis                  1,797                 197               1,994
Irvine                   505                   0                 505
Los Angeles                6                 510                 516
Riverside                354                 106                 460
San Diego                272                 133                 405
San Francisco            200                   0                 200
Santa Barbara            262                 104                 366
Santa Cruz               226                 113                 339
LBL                        0                  94                  94
LLL                        0                  59                  59
Other - UC                24                 259                 283
CSL                        0                 154                 154
CSU                      n/a                 143                 143
Other-Non-UC             n/a               3,688               3,688
                       _______             ______              _____
                       4,345               7,693              12,038


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              242              709                  5,403
     2-4  a.m.              231              740                  6,312
     4-6  a.m.              206              807                  6,018
     6-8  a.m.              459            1,508                 12,048
     8-10 a.m.            1,568            5,471                 41,495
    10-12 a.m.            2,367            9,410                 66,726
    12-2  p.m.            2,052            7,059                 49,423
     2-4  p.m.            2,214            8,272                 57,272
     4-6  p.m.            1,445            4,650                 34,679
     6-8  p.m.              588            1,691                 15,165
     8-10 p.m.              348              917                  8,408
    10-12 p.m.              318              970                  5,987
    __________       __________       __________      _________________
        Total:           12,038           42,204                308,936


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,031               6,318               8,349
Davis                  6,196                 848               7,044
Irvine                 2,073                   0               2,073
Los Angeles                2               1,400               1,402
Riverside              1,319                 239               1,558
San Diego                816                 210               1,026
San Francisco            369                   0                 369
Santa Barbara          1,614                 231               1,845
Santa Cruz             2,690                 269               2,959
LBL                        0                  94                  94
LLL                        0                 119                 119
Other - UC                12                 643                 655
CSL                        0                 150                 150
CSU                      n/a                 590                 590
Other-Non-UC             n/a              13,971              13,971
                       _______             ______              _____
                      17,122              25,082              42,204

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              17,256              53,068              70,324
Davis                 36,580               4,249              40,829
Irvine                12,725                   0              12,725
Los Angeles               65              10,436              10,501
Riverside             11,614               1,214              12,828
San Diego              4,535               1,452               5,987
San Francisco          2,631                   0               2,631
Santa Barbara         13,796               2,546              16,342
Santa Cruz             5,698               4,634              10,332
LBL                        0                 899                 899
LLL                        0               1,424               1,424
Other - UC               115               6,854               6,969
CSL                        0                 750                 750
CSU                      n/a               9,642               9,642
Other-Non-UC             n/a             106,753             106,753
                       _______             ______              _____
                     105,015             203,921             308,936


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:44
Average session length (minutes:seconds)               14:21
Longest session recorded (minutes:seconds)            757:43
Average number of searches completed per session         3.5
Retrievals per search - median                           2.0
Retrievals per search - average                         66.2
Retrievals per search - standard deviation            1053.7
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            65.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        40,502    35.7%
  DISPLAY (excluding automatic displays)      37,544    33.1%
  ACFIND                                           2     0.0%
  BROWSE                                         331     0.3%
  SELECT                                         215     0.2%
  HELP                                           851     0.7%
  EXPLAIN                                        746     0.7%
  SET/RESET                                    2,874     2.5%
  SHOW                                           268     0.2%
  AT                                           2,564     2.3%
  ADD ON (AND, OR, AND NOT)                    1,676     1.5%
  LOGON or LOGOFF                             19,752    17.4%
  COMMENT                                          0     0.0%
  SAVE                                           948     0.8%
  USE                                            762     0.7%
  OTHER                                        4,445     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,182  14.5%   1,372   22.2%      10    82.5   371.0
  AUTHOR           1,437   3.4%     360   25.1%      11    86.6   247.0
  CORPORATE AUTH     467   1.1%     173   37.0%      15  1424.2 10593.4
  EXACT CA            18   0.0%       6   33.3%      59   719.6  2241.5
  TITLE WORD       8,826  20.7%   2,852   32.3%       4    43.6   359.9
  EXACT TITLE      7,596  17.8%   2,017   26.6%       2    23.3   153.5
  TITLE -> TW        951   2.2%     218   22.9%      11    61.4   154.4
  TITLE -> XT      1,214   2.9%     559   46.0%       1    19.3   185.3
  SUBJECT          2,446   5.7%     859   35.1%      45   396.7  1440.0
  EXACT SUBJECT      190   0.4%      61   32.1%     149   900.6  1709.8
  PERIODICAL       7,167  16.8%   1,518   21.2%       4    77.0  1039.6
  EXACT PE         3,058   7.2%     486   15.9%       2    25.1   293.9
  RPE                  2   0.0%       2    100%       0     0.0     0.0
  XRP                  4   0.0%       3   75.0%       9     9.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           109   0.3%      14   12.8%      51   481.6  2233.1
  DATE               689   1.6%     147   21.3%       4    53.8   198.6
  FORM               385   0.9%      66   17.1%      21   230.5   870.2
  NUMBER*             51   0.1%      31   60.8%       2     5.0     8.8
  MUSIC*               2   0.0%       1   50.0%      71    71.0     0.0
  SERIES             931   2.2%     311   33.4%       3    54.7   173.7
  UNIFORM TITLE       11   0.0%       3   27.3%   1,892  1742.9  1753.9
  Other indexes      823   1.9%     336   40.8%       1    14.7    83.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,361   5.9%     548   23.2%       4    64.9   405.2
  Single          37,557  94.1%  10,258   27.3%       4    93.4  1292.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       18   5.9%       1    5.6%       5    31.5    50.6
  CORPORATE AUTH       1   0.3%       0    0.0%      64    64.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            268  87.3%      68   25.4%      62   194.5  1100.4
  EXACT SUBJECT       16   5.2%       0    0.0%      58   144.3   385.7
  UNIFORM TITLE        1   0.3%       0    0.0%      49    49.0     0.0
  SERIES               3   1.0%       0    0.0%       9    49.7    77.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             315   100%      71   22.5%      52   173.7  1001.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 67.4%
  LONG                                                   9.5%
  MARC                                                   4.1%
  FIELDS                                                 2.8%
  TAG                                                    2.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.9%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.4%

Ten most frequent errors:
  1. NS command - no next screen                        32.7%
  2. First word of command is invalid                   27.6%
  3. FIND command with invalid index name               12.2%
  4. DISPLAY command contains invalid word               3.7%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     2.0%
  7. Valid command at an inappropriate time              1.7%
  8. KW search in database w/o KW index                  1.6%
  9. DISPLAY command - no FIND results                   1.3%
 10. Command contains escape or arrow key                1.2%
 11. All others                                         13.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              29.9%
  2. FIND                                               13.4%
  3. COMMAND WORDS                                       6.3%
  4. Unrecognized term                                   5.5%
  5. INDEXES                                             5.1%
  6. PASSWORDS                                           4.8%
  7. DISPLAY                                             2.8%
  8. CATALOG                                             2.5%
  9. DATABASES                                           2.0%
 10. ADD-ON SEARCH                                       1.7%
 11. All others                                         25.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.1%
  2. First word of command is invalid                   14.6%
  3. FIND command with invalid index name               13.5%
  4. DISPLAY command - middle of >1 screen               4.7%
  5. DISPLAY command-first of >1 screen                  3.6%
  6. NS command - no next screen                         3.0%
  7. DISPLAY command-complete in one screen              2.7%
  8. Help requested from SET DB command                  2.5%
  9. FIND command retrieves >1 book                      2.2%
 10. DISPLAY command - last of >1 screen                 2.2%
 11. All others                                         28.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.8%
  2. SEARCH                                             13.2%
  3. GLOSSARY                                            7.2%
  4. SETTINGS                                            6.0%
  5. DATABASE NEWS                                       3.6%
  6. NEWS                                                2.8%
  7. MEDLINE NEWS                                        2.4%
  8. SYSTEMS INFORMATION                                 2.4%
  9. MAIL STATUS                                         2.0%
 10. IAC NEWS                                            1.6%
 11. All others                                         14.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)