MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 11/10/01 through 11/16/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 735               2,200               2,935
Davis                  1,565                 206               1,771
Irvine                   552                   0                 552
Los Angeles                3                 476                 479
Riverside                383                  83                 466
San Diego                252                 173                 425
San Francisco            204                   0                 204
Santa Barbara            241                 110                 351
Santa Cruz               207                 122                 329
LBL                        0                  61                  61
LLL                        0                  98                  98
Other - UC                28                 275                 303
CSL                        0                  96                  96
CSU                      n/a                 161                 161
Other-Non-UC             n/a               3,761               3,761
                       _______             ______              _____
                       4,170               7,822              11,992


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              219              676                  4,001
     2-4  a.m.              214              587                  5,046
     4-6  a.m.              193              606                  4,679
     6-8  a.m.              396            1,377                  8,888
     8-10 a.m.            1,390            4,697                 31,576
    10-12 a.m.            2,155            8,523                 58,235
    12-2  p.m.            2,286            8,154                 55,683
     2-4  p.m.            2,370            8,475                 61,695
     4-6  p.m.            1,508            4,951                 33,719
     6-8  p.m.              524            1,820                 15,017
     8-10 p.m.              403            1,015                 12,831
    10-12 p.m.              334              933                  9,025
    __________       __________       __________      _________________
        Total:           11,992           41,814                300,395


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,962               6,332               8,294
Davis                  6,054                 799               6,853
Irvine                 2,574                   0               2,574
Los Angeles                4               1,068               1,072
Riverside              1,252                 184               1,436
San Diego                910                 396               1,306
San Francisco            308                   0                 308
Santa Barbara          1,305                 296               1,601
Santa Cruz             2,147                 284               2,431
LBL                        0                  73                  73
LLL                        0                 350                 350
Other - UC                17               1,002               1,019
CSL                        0                  95                  95
CSU                      n/a                 553                 553
Other-Non-UC             n/a              13,849              13,849
                       _______             ______              _____
                      16,533              25,281              41,814

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,978              50,078              66,056
Davis                 36,828               4,525              41,353
Irvine                14,684                   0              14,684
Los Angeles               20               8,305               8,325
Riverside              9,734               1,903              11,637
San Diego              4,244               4,952               9,196
San Francisco          2,162                   0               2,162
Santa Barbara         10,499               2,554              13,053
Santa Cruz             6,694               2,129               8,823
LBL                        0                 666                 666
LLL                        0               2,428               2,428
Other - UC                51               9,703               9,754
CSL                        0                 813                 813
CSU                      n/a               6,200               6,200
Other-Non-UC             n/a             105,245             105,245
                       _______             ______              _____
                     100,894             199,501             300,395


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.6


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:40
Average session length (minutes:seconds)               13:53
Longest session recorded (minutes:seconds)            441:07
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         56.2
Retrievals per search - standard deviation             543.7
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            64.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        40,282    36.2%
  DISPLAY (excluding automatic displays)      36,306    32.6%
  ACFIND                                           9     0.0%
  BROWSE                                         331     0.3%
  SELECT                                         200     0.2%
  HELP                                           888     0.8%
  EXPLAIN                                        889     0.8%
  SET/RESET                                    2,754     2.5%
  SHOW                                           215     0.2%
  AT                                           2,199     2.0%
  ADD ON (AND, OR, AND NOT)                    1,511     1.4%
  LOGON or LOGOFF                             19,882    17.9%
  COMMENT                                          1     0.0%
  SAVE                                           549     0.5%
  USE                                            776     0.7%
  OTHER                                        4,431     4.0%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,995  14.2%   1,391   23.2%      10    89.2   544.8
  AUTHOR           1,319   3.1%     344   26.1%       9   100.0   511.7
  CORPORATE AUTH     458   1.1%     191   41.7%      13   386.3  1485.6
  EXACT CA            16   0.0%       6   37.5%      29   538.7   908.9
  TITLE WORD       9,423  22.4%   3,044   32.3%       4    43.7   307.7
  EXACT TITLE      7,365  17.5%   1,866   25.3%       2    19.2   121.2
  TITLE -> TW      1,026   2.4%     274   26.7%      10    92.4   944.0
  TITLE -> XT      1,276   3.0%     561   44.0%       1     7.1    26.9
  SUBJECT          2,308   5.5%     873   37.8%      50   408.6  1718.9
  EXACT SUBJECT      136   0.3%      36   26.5%     145   403.8   741.9
  PERIODICAL       7,281  17.3%   1,502   20.6%       4    75.2   832.0
  EXACT PE         2,870   6.8%     448   15.6%       3    35.8   421.2
  RPE                  2   0.0%       1   50.0%       5     5.0     0.0
  XRP                  2   0.0%       0    0.0%       4     4.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            38   0.1%       5   13.2%      69   160.3   228.9
  DATE               663   1.6%     142   21.4%       3    29.8    81.2
  FORM               371   0.9%      86   23.2%      18   148.0   568.7
  NUMBER*             15   0.0%       4   26.7%       2    41.7    90.9
  MUSIC*               1   0.0%       1    100%       0     0.0     0.0
  SERIES             823   2.0%     240   29.2%       5    95.4   576.1
  UNIFORM TITLE        2   0.0%       0    0.0%      87    86.5   118.1
  Other indexes      764   1.8%     343   44.9%       1    23.0   123.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,323   5.9%     627   27.0%       3    59.3   671.1
  Single          37,378  94.1%  10,086   27.0%       4    78.5   643.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   3.2%       2   20.0%       4    38.0    71.0
  CORPORATE AUTH       2   0.6%       2    100%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            278  90.0%      48   17.3%      42   164.6   247.5
  EXACT SUBJECT       18   5.8%       0    0.0%      18    36.6    57.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.3%       1    100%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             313   100%      53   16.9%      29   149.6   237.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.5%
  BRIEF                                                 67.6%
  LONG                                                   9.5%
  MARC                                                   4.2%
  FIELDS                                                 2.9%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.6%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.5%

Ten most frequent errors:
  1. NS command - no next screen                        26.9%
  2. First word of command is invalid                   23.2%
  3. Max. # of ports to a Z39 db are in use             13.8%
  4. FIND command with invalid index name               11.5%
  5. DISPLAY command contains invalid word               3.2%
  6. Search term missing from search command             2.5%
  7. PS command - no previous screen                     2.0%
  8. KW search in database w/o KW index                  1.6%
  9. Valid command at an inappropriate time              1.3%
 10. DISPLAY command - no FIND results                   1.2%
 11. All others                                         12.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.6%
  2. FIND                                               13.0%
  3. COMMAND WORDS                                       7.1%
  4. Unrecognized term                                   4.9%
  5. INDEXES                                             4.5%
  6. PASSWORDS                                           3.3%
  7. DISPLAY                                             2.4%
  8. AT                                                  1.6%
  9. CATALOG                                             1.6%
 10. NRLF                                                1.5%
 11. All others                                         31.6%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.5%
  2. First word of command is invalid                   15.6%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. DISPLAY command-first of >1 screen                  4.1%
  6. NS command - no next screen                         3.2%
  7. FIND command retrieves >1 book                      2.9%
  8. DISPLAY command - last of >1 screen                 2.2%
  9. TW search with zero results                         1.8%
 10. DISPLAY command-complete in one screen              1.7%
 11. All others                                         28.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            38.3%
  2. GLOSSARY                                           11.2%
  3. SEARCH                                             10.7%
  4. TIME                                                8.7%
  5. SETTINGS                                            6.3%
  6. MEDLINE NEWS                                        5.3%
  7. DATABASE NEWS                                       2.9%
  8. NEWS                                                2.4%
  9. SYSTEMS INFORMATION                                 1.9%
 10. TIMEOUT SETTING                                     1.5%
 11. All others                                         10.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)