MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 11/17/01 through 11/23/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 600               1,682               2,282
Davis                  1,400                 174               1,574
Irvine                   430                   0                 430
Los Angeles               20                 400                 420
Riverside                305                  87                 392
San Diego                209                 134                 343
San Francisco            137                   0                 137
Santa Barbara            170                  71                 241
Santa Cruz               138                 118                 256
LBL                        0                  41                  41
LLL                        0                  30                  30
Other - UC                23                 166                 189
CSL                        0                  95                  95
CSU                      n/a                  99                  99
Other-Non-UC             n/a               3,065               3,065
                       _______             ______              _____
                       3,432               6,162               9,594


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              247              804                  7,174
     2-4  a.m.              205              702                  7,421
     4-6  a.m.              199              675                  5,644
     6-8  a.m.              337              805                  6,587
     8-10 a.m.            1,062            3,274                 22,988
    10-12 a.m.            1,688            5,959                 44,635
    12-2  p.m.            1,657            5,624                 43,446
     2-4  p.m.            1,893            6,585                 50,458
     4-6  p.m.            1,208            4,029                 26,123
     6-8  p.m.              476            1,468                 12,571
     8-10 p.m.              323              722                  5,751
    10-12 p.m.              299              794                  9,346
    __________       __________       __________      _________________
        Total:            9,594           31,441                242,144


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,339               4,261               5,600
Davis                  5,673                 717               6,390
Irvine                 1,877                   0               1,877
Los Angeles              145                 884               1,029
Riverside              1,213                 242               1,455
San Diego                526                 313                 839
San Francisco            250                   0                 250
Santa Barbara            848                 137                 985
Santa Cruz             1,292                 432               1,724
LBL                        0                  68                  68
LLL                        0                  47                  47
Other - UC                43                 432                 475
CSL                        0                 149                 149
CSU                      n/a                 374                 374
Other-Non-UC             n/a              10,179              10,179
                       _______             ______              _____
                      13,206              18,235              31,441

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              12,198              37,109              49,307
Davis                 37,791               3,001              40,792
Irvine                12,539                   0              12,539
Los Angeles              595               7,149               7,744
Riverside              7,784               2,103               9,887
San Diego              3,258               2,328               5,586
San Francisco          1,170                   0               1,170
Santa Barbara          6,124               1,279               7,403
Santa Cruz             4,312               3,665               7,977
LBL                        0                 578                 578
LLL                        0                 339                 339
Other - UC               201               3,500               3,701
CSL                        0               2,102               2,102
CSU                      n/a               3,740               3,740
Other-Non-UC             n/a              89,279              89,279
                       _______             ______              _____
                      85,972             156,172             242,144


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.7


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:29
Average session length (minutes:seconds)               14:22
Longest session recorded (minutes:seconds)            678:31
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         62.4
Retrievals per search - standard deviation            1207.4
Percent of searches completed with 0 results            27.4%

Percent of searches entered that are long                3.9%
Percent of long searches completed
  (includes partial results)                            63.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        30,381    35.7%
  DISPLAY (excluding automatic displays)      27,211    32.0%
  ACFIND                                           3     0.0%
  BROWSE                                         160     0.2%
  SELECT                                          99     0.1%
  HELP                                           644     0.8%
  EXPLAIN                                        649     0.8%
  SET/RESET                                    2,137     2.5%
  SHOW                                           199     0.2%
  AT                                           2,079     2.4%
  ADD ON (AND, OR, AND NOT)                    1,047     1.2%
  LOGON or LOGOFF                             15,777    18.5%
  COMMENT                                          0     0.0%
  SAVE                                           447     0.5%
  USE                                            593     0.7%
  OTHER                                        3,684     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,786  15.1%   1,160   24.2%      11    97.9   422.8
  AUTHOR           1,122   3.5%     270   24.1%      15   102.8   280.2
  CORPORATE AUTH     318   1.0%     111   34.9%      16  1251.0 12908.0
  EXACT CA             8   0.0%       6   75.0%      87    87.0    93.3
  TITLE WORD       7,080  22.3%   2,279   32.2%       4    42.8   277.6
  EXACT TITLE      5,498  17.3%   1,680   30.6%       2    18.2   127.5
  TITLE -> TW        868   2.7%     196   22.6%       6    42.7   138.0
  TITLE -> XT        812   2.6%     377   46.4%       1    15.8   113.0
  SUBJECT          1,675   5.3%     545   32.5%      50   376.3  1084.2
  EXACT SUBJECT      128   0.4%      22   17.2%      30   324.3   731.8
  PERIODICAL       5,200  16.4%   1,077   20.7%       4    66.5   911.8
  EXACT PE         1,979   6.2%     280   14.1%       3    17.3    79.6
  RPE                  3   0.0%       0    0.0%      11    10.3     2.1
  XRP                  1   0.0%       0    0.0%       2     2.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            33   0.1%       8   24.2%      11   262.6   787.7
  DATE               461   1.5%     120   26.0%       4   260.8  3384.7
  FORM               244   0.8%      55   22.5%      26   223.7   700.0
  NUMBER*             40   0.1%      18   45.0%       2   873.5  4070.3
  MUSIC*              14   0.0%       7   50.0%      32  1991.4  3408.6
  SERIES             618   1.9%     211   34.1%       5   104.2   463.1
  UNIFORM TITLE        5   0.0%       2   40.0%      99   129.0   144.4
  Other indexes      832   2.6%     336   40.4%       1    14.8    83.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,644   5.5%     465   28.3%       4    82.6   422.0
  Single          28,312  94.5%   7,798   27.5%       4    87.7  1479.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        4   2.6%       1   25.0%       3     7.7     8.1
  CORPORATE AUTH       1   0.7%       0    0.0%      62    62.0     0.0
  EXACT CA             1   0.7%       1    100%       0     0.0     0.0
  SUBJECT            141  93.4%      38   26.9%      59   354.4  1391.5
  EXACT SUBJECT        3   2.0%       0    0.0%      68   105.3    82.6
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.7%       0    0.0%      44    44.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             151   100%      40   26.5%      59   332.9  1342.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.1%
  BRIEF                                                 66.6%
  LONG                                                  10.9%
  MARC                                                   4.6%
  FIELDS                                                 2.3%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.4%

Ten most frequent errors:
  1. NS command - no next screen                        28.3%
  2. First word of command is invalid                   22.8%
  3. Max. # of ports to a Z39 db are in use             13.8%
  4. FIND command with invalid index name               10.7%
  5. DISPLAY command contains invalid word               3.8%
  6. Search term missing from search command             2.1%
  7. PS command - no previous screen                     1.8%
  8. DISPLAY command - no FIND results                   1.5%
  9. Valid command at an inappropriate time              1.4%
 10. KW search in database w/o KW index                  1.4%
 11. All others                                         12.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.2%
  2. FIND                                               14.8%
  3. COMMAND WORDS                                       6.5%
  4. INDEXES                                             6.2%
  5. PASSWORDS                                           5.7%
  6. Unrecognized term                                   3.4%
  7. DISPLAY                                             2.8%
  8. DATABASES                                           2.0%
  9. AT                                                  1.7%
 10. NRLF                                                1.5%
 11. All others                                         27.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.4%
  2. First word of command is invalid                   14.5%
  3. FIND command with invalid index name               11.1%
  4. DISPLAY command - middle of >1 screen               3.8%
  5. FIND command retrieves >1 book                      3.2%
  6. DISPLAY command-first of >1 screen                  2.7%
  7. DISPLAY command-complete in one screen              2.4%
  8. Help requested from SET DB command                  2.0%
  9. NS command - no next screen                         1.9%
 10. TW search with zero results                         1.9%
 11. All others                                         31.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            35.8%
  2. TIME                                               11.7%
  3. SEARCH                                             10.1%
  4. GLOSSARY                                            7.8%
  5. SETTINGS                                            7.3%
  6. MEDLINE NEWS                                        2.8%
  7. DATABASE NEWS                                       2.2%
  8. NEWS                                                2.2%
  9. MAIL STATUS                                         2.2%
 10. LOCATION                                            1.7%
 11. All others                                         16.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)