MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 11/24/01 through 11/30/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 899               2,381               3,280
Davis                  1,979                 262               2,241
Irvine                   482                   0                 482
Los Angeles               14                 430                 444
Riverside                449                 116                 565
San Diego                429                 155                 584
San Francisco            226                   0                 226
Santa Barbara            282                 140                 422
Santa Cruz               213                 132                 345
LBL                        0                  90                  90
LLL                        0                  74                  74
Other - UC                29                 269                 298
CSL                        0                 141                 141
CSU                      n/a                 171                 171
Other-Non-UC             n/a               3,976               3,976
                       _______             ______              _____
                       5,002               8,337              13,339


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              223              658                  4,420
     2-4  a.m.              203              614                  5,741
     4-6  a.m.              184              477                  4,086
     6-8  a.m.              382              891                  6,763
     8-10 a.m.            1,602            5,053                 33,060
    10-12 a.m.            2,471            9,168                 61,495
    12-2  p.m.            2,453            8,913                 66,135
     2-4  p.m.            2,687            9,115                 59,640
     4-6  p.m.            1,694            6,062                 44,682
     6-8  p.m.              641            2,003                 14,725
     8-10 p.m.              429            1,179                  8,081
    10-12 p.m.              370              916                  8,800
    __________       __________       __________      _________________
        Total:           13,339           45,049                317,628


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,364               7,597               9,961
Davis                  8,460               1,136               9,596
Irvine                 1,743                   0               1,743
Los Angeles              322               1,008               1,330
Riverside              1,581                 272               1,853
San Diego              1,155                 355               1,510
San Francisco            310                   0                 310
Santa Barbara          1,156                 279               1,435
Santa Cruz             1,812                 416               2,228
LBL                        0                 101                 101
LLL                        0                 197                 197
Other - UC                71                 968               1,039
CSL                        0                 217                 217
CSU                      n/a                 491                 491
Other-Non-UC             n/a              13,038              13,038
                       _______             ______              _____
                      18,974              26,075              45,049

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,123              54,333              70,456
Davis                 47,828               5,572              53,400
Irvine                12,056                   0              12,056
Los Angeles              934               6,712               7,646
Riverside             11,546               1,479              13,025
San Diego              6,980               3,744              10,724
San Francisco          1,942                   0               1,942
Santa Barbara         12,363               2,587              14,950
Santa Cruz             5,767               3,061               8,828
LBL                        0                 680                 680
LLL                        0               2,399               2,399
Other - UC               396               5,385               5,781
CSL                        0               1,413               1,413
CSU                      n/a               5,535               5,535
Other-Non-UC             n/a             108,793             108,793
                       _______             ______              _____
                     115,935             201,693             317,628


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.2


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:57
Average session length (minutes:seconds)               14:45
Longest session recorded (minutes:seconds)            763:22
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         64.3
Retrievals per search - standard deviation            1066.1
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            66.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        43,306    35.6%
  DISPLAY (excluding automatic displays)      38,933    32.0%
  ACFIND                                           9     0.0%
  BROWSE                                         293     0.2%
  SELECT                                         164     0.1%
  HELP                                           894     0.7%
  EXPLAIN                                        900     0.7%
  SET/RESET                                    2,918     2.4%
  SHOW                                           233     0.2%
  AT                                           3,247     2.7%
  ADD ON (AND, OR, AND NOT)                    1,726     1.4%
  LOGON or LOGOFF                             22,191    18.2%
  COMMENT                                          1     0.0%
  SAVE                                           685     0.6%
  USE                                          1,001     0.8%
  OTHER                                        5,116     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,478  14.3%   1,487   23.0%       9    77.9   357.9
  AUTHOR           1,788   3.9%     437   24.4%      12    99.5   418.9
  CORPORATE AUTH     523   1.2%     167   31.9%      14   383.7  1417.1
  EXACT CA            17   0.0%       6   35.3%       5    10.9    12.6
  TITLE WORD      10,638  23.4%   3,368   31.7%       4    40.8   222.0
  EXACT TITLE      6,475  14.3%   1,795   27.7%       2    22.1   126.7
  TITLE -> TW      1,220   2.7%     283   23.2%       8   152.3  3032.4
  TITLE -> XT      1,673   3.7%     717   42.9%       2     4.8    20.0
  SUBJECT          2,602   5.7%     957   36.8%      41   556.0  4485.2
  EXACT SUBJECT      161   0.4%      37   23.0%     108   475.5  1074.7
  PERIODICAL       7,848  17.3%   1,520   19.4%       5    58.0   628.2
  EXACT PE         2,737   6.0%     411   15.0%       3    17.2   147.8
  RPE                  2   0.0%       1   50.0%       8     8.0     0.0
  XRP                  1   0.0%       0    0.0%       4     4.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            80   0.2%      16   20.0%      18  1734.1 11571.7
  DATE               553   1.2%     123   22.2%       7   126.6   809.0
  FORM               552   1.2%     127   23.0%      11   341.3  4110.2
  NUMBER*             24   0.1%      10   41.7%       3  1522.2  5315.2
  MUSIC*              10   0.0%       4   40.0%     718   701.5   672.1
  SERIES             966   2.1%     297   30.7%       5   221.8  1949.1
  UNIFORM TITLE       12   0.0%       4   33.3%     171   551.0  1163.2
  Other indexes    1,010   2.2%     384   38.0%       1     9.4    63.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,495   5.8%     636   25.5%       4   166.7  2939.2
  Single          40,200  94.2%  10,839   27.0%       4    83.3  1072.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        9   3.3%       1   11.1%       4    29.1    72.7
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            246  91.1%      60   24.4%      34    98.5   172.1
  EXACT SUBJECT        9   3.3%       1   11.1%      35    44.9    40.6
  UNIFORM TITLE        2   0.7%       0    0.0%     155   155.0   217.8
  SERIES               4   1.5%       0    0.0%       6    12.5    14.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             278   100%      62   22.3%      23    89.7   163.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.2%
  BRIEF                                                 68.1%
  LONG                                                   9.9%
  MARC                                                   4.3%
  FIELDS                                                 2.8%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.5%

Ten most frequent errors:
  1. NS command - no next screen                        27.6%
  2. First word of command is invalid                   23.5%
  3. Max. # of ports to a Z39 db are in use             15.9%
  4. FIND command with invalid index name               10.7%
  5. DISPLAY command contains invalid word               3.1%
  6. Search term missing from search command             1.8%
  7. PS command - no previous screen                     1.5%
  8. KW search in database w/o KW index                  1.4%
  9. Valid command at an inappropriate time              1.3%
 10. DISPLAY command - no FIND results                   1.2%
 11. All others                                         12.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.1%
  2. FIND                                               13.6%
  3. INDEXES                                             7.0%
  4. COMMAND WORDS                                       6.9%
  5. Unrecognized term                                   6.2%
  6. PASSWORDS                                           5.2%
  7. CATALOG                                             2.4%
  8. DISPLAY                                             2.2%
  9. ADD-ON SEARCH                                       1.9%
 10. LOCATE (PE DB)                                      1.9%
 11. All others                                         27.6%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.9%
  2. First word of command is invalid                   16.1%
  3. FIND command with invalid index name               14.1%
  4. DISPLAY command - middle of >1 screen               3.7%
  5. DISPLAY command-first of >1 screen                  3.5%
  6. NS command - no next screen                         2.9%
  7. FIND command retrieves >1 book                      2.6%
  8. TW search with zero results                         2.2%
  9. Help requested from SET DB command                  2.1%
 10. KW search in database w/o KW index                  1.8%
 11. All others                                         27.1%

Ten most frequent SHOW requests:
  1. HISTORY                                            48.7%
  2. GLOSSARY                                            8.9%
  3. SEARCH                                              8.9%
  4. SETTINGS                                            4.9%
  5. MAIL STATUS                                         4.9%
  6. DATABASE NEWS                                       2.7%
  7. NEWS                                                2.2%
  8. FORM NAMES                                          1.8%
  9. TIME                                                1.3%
 10. MEDLINE NEWS                                        1.3%
 11. All others                                         14.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)