MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/01/01 through 12/07/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 699               2,398               3,097
Davis                  1,820                 200               2,020
Irvine                   444                   0                 444
Los Angeles               10                 446                 456
Riverside                410                 118                 528
San Diego                388                 156                 544
San Francisco            189                   0                 189
Santa Barbara            189                 142                 331
Santa Cruz               175                 155                 330
LBL                        0                  78                  78
LLL                        0                  85                  85
Other - UC                52                 232                 284
CSL                        0                 118                 118
CSU                      n/a                 147                 147
Other-Non-UC             n/a               3,446               3,446
                       _______             ______              _____
                       4,376               7,721              12,097


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              208              588                  8,444
     2-4  a.m.              187              541                  4,014
     4-6  a.m.              131              464                  3,330
     6-8  a.m.              364              885                  6,483
     8-10 a.m.            1,482            5,098                 36,265
    10-12 a.m.            2,272            8,625                 56,569
    12-2  p.m.            2,171            7,559                 55,224
     2-4  p.m.            2,405            8,024                 58,670
     4-6  p.m.            1,537            5,283                 44,360
     6-8  p.m.              639            1,769                 16,772
     8-10 p.m.              410            1,241                  7,075
    10-12 p.m.              291              809                  9,892
    __________       __________       __________      _________________
        Total:           12,097           40,886                307,098


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,758               7,204               8,962
Davis                  7,030                 820               7,850
Irvine                 1,540                   0               1,540
Los Angeles               34               1,183               1,217
Riverside              1,557                 476               2,033
San Diego              1,427                 273               1,700
San Francisco            307                   0                 307
Santa Barbara            890                 297               1,187
Santa Cruz               842                 419               1,261
LBL                        0                  47                  47
LLL                        0                 233                 233
Other - UC                15                 569                 584
CSL                        0                 141                 141
CSU                      n/a                 559                 559
Other-Non-UC             n/a              13,265              13,265
                       _______             ______              _____
                      15,400              25,486              40,886

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              13,424              53,034              66,458
Davis                 46,375               4,369              50,744
Irvine                10,895                   0              10,895
Los Angeles               98               9,164               9,262
Riverside             11,078               3,599              14,677
San Diego              6,746               2,193               8,939
San Francisco          2,331                   0               2,331
Santa Barbara          8,444               1,961              10,405
Santa Cruz             4,545               3,526               8,071
LBL                        0                 490                 490
LLL                        0               2,352               2,352
Other - UC                44               5,367               5,411
CSL                        0                 726                 726
CSU                      n/a               5,956               5,956
Other-Non-UC             n/a             110,381             110,381
                       _______             ______              _____
                     103,980             203,118             307,098


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:50
Average session length (minutes:seconds)               14:36
Longest session recorded (minutes:seconds)              1051
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         74.2
Retrievals per search - standard deviation            2062.8
Percent of searches completed with 0 results            27.5%

Percent of searches entered that are long                4.0%
Percent of long searches completed
  (includes partial results)                            66.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        39,370    36.0%
  DISPLAY (excluding automatic displays)      34,961    32.0%
  ACFIND                                           6     0.0%
  BROWSE                                         212     0.2%
  SELECT                                         169     0.2%
  HELP                                           610     0.6%
  EXPLAIN                                        730     0.7%
  SET/RESET                                    2,726     2.5%
  SHOW                                           288     0.3%
  AT                                           2,569     2.4%
  ADD ON (AND, OR, AND NOT)                    1,497     1.4%
  LOGON or LOGOFF                             20,117    18.4%
  COMMENT                                          2     0.0%
  SAVE                                           587     0.5%
  USE                                            800     0.7%
  OTHER                                        4,659     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,823  14.2%   1,347   23.1%      10    86.5   425.3
  AUTHOR           1,892   4.6%     490   25.9%      14   111.6   603.9
  CORPORATE AUTH     495   1.2%     180   36.4%      31   563.4  2273.6
  EXACT CA             9   0.0%       0    0.0%       9   347.0   945.3
  TITLE WORD       9,438  23.1%   3,052   32.3%       5    53.8   519.6
  EXACT TITLE      6,100  14.9%   1,848   30.3%       2    22.4   131.2
  TITLE -> TW        998   2.4%     217   21.7%       9    91.4   819.1
  TITLE -> XT      1,463   3.6%     618   42.2%       2     8.9    59.5
  SUBJECT          2,174   5.3%     732   33.7%      51   670.0 10361.1
  EXACT SUBJECT      120   0.3%      31   25.8%     138   480.4   979.1
  PERIODICAL       7,080  17.3%   1,532   21.6%       5    81.5   972.6
  EXACT PE         2,595   6.3%     429   16.5%       2    24.5   335.6
  RPE                  3   0.0%       1   33.3%       6     5.5     2.1
  XRP                  1   0.0%       0    0.0%      18    18.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            63   0.2%       6    9.5%      13   166.2   347.7
  DATE               439   1.1%      84   19.1%       5    46.9   240.1
  FORM               464   1.1%     123   26.5%      14   445.2  3828.3
  NUMBER*             34   0.1%      18   52.9%       2   187.9   656.9
  MUSIC*               8   0.0%       7   87.5%       4     4.0     0.0
  SERIES             879   2.1%     272   30.9%       3    47.8   253.3
  UNIFORM TITLE        9   0.0%       1   11.1%      11   235.9   364.4
  Other indexes      836   2.0%     336   40.2%       1     6.6    59.2

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,957   5.0%     541   27.6%       5    92.5  1263.9
  Single          36,880  95.0%  10,221   27.7%       4   101.3  2500.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       13   6.8%       2   15.4%      16    55.2    69.3
  CORPORATE AUTH       1   0.5%       0    0.0%      76    76.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            140  73.3%      24   17.1%      71   149.9   219.7
  EXACT SUBJECT       34  17.8%       1    2.9%     133   217.7   216.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               3   1.6%       2   66.7%       1     1.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             202   100%      31   15.3%      67   150.4   210.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.1%
  BRIEF                                                 68.2%
  LONG                                                  10.1%
  MARC                                                   3.7%
  FIELDS                                                 3.0%
  TAG                                                    1.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.3%

Ten most frequent errors:
  1. NS command - no next screen                        29.1%
  2. First word of command is invalid                   21.5%
  3. Max. # of ports to a Z39 db are in use             14.9%
  4. FIND command with invalid index name               10.5%
  5. DISPLAY command contains invalid word               3.7%
  6. Search term missing from search command             1.9%
  7. PS command - no previous screen                     1.6%
  8. KW search in database w/o KW index                  1.6%
  9. Valid command at an inappropriate time              1.3%
 10. DISPLAY command - no FIND results                   1.2%
 11. All others                                         12.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.3%
  2. FIND                                               12.5%
  3. COMMAND WORDS                                       6.6%
  4. INDEXES                                             6.0%
  5. PASSWORDS                                           4.7%
  6. Unrecognized term                                   4.5%
  7. DISPLAY                                             2.7%
  8. DATABASES                                           2.7%
  9. G961                                                1.9%
 10. CATALOG                                             1.9%
 11. All others                                         34.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.8%
  2. First word of command is invalid                   14.0%
  3. FIND command with invalid index name               12.2%
  4. FIND command retrieves >1 book                      3.7%
  5. DISPLAY command-first of >1 screen                  3.5%
  6. DISPLAY command - middle of >1 screen               3.1%
  7. NS command - no next screen                         2.8%
  8. DISPLAY command-complete in one screen              2.6%
  9. DISPLAY command - last of >1 screen                 2.6%
 10. FIND command retrieves 1 book                       2.5%
 11. All others                                         27.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            36.7%
  2. MAIL STATUS                                         8.8%
  3. GLOSSARY                                            5.3%
  4. SEARCH                                              4.2%
  5. SETTINGS                                            3.2%
  6. DATABASE NEWS                                       2.8%
  7. NEWS                                                2.8%
  8. SYSTEM NEWS                                         1.4%
  9. MAIL SETTINGS                                       1.4%
 10. SYSTEMS INFORMATION                                 1.4%
 11. All others                                         31.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)