MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/08/01 through 12/14/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 549               1,899               2,448
Davis                  1,242                 181               1,423
Irvine                   351                   0                 351
Los Angeles               11                 379                 390
Riverside                323                  68                 391
San Diego                385                 158                 543
San Francisco            184                   0                 184
Santa Barbara            172                  94                 266
Santa Cruz               153                 107                 260
LBL                        0                  76                  76
LLL                        0                  68                  68
Other - UC                46                 161                 207
CSL                        0                 144                 144
CSU                      n/a                 118                 118
Other-Non-UC             n/a               3,329               3,329
                       _______             ______              _____
                       3,416               6,782              10,198


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              190              521                  3,682
     2-4  a.m.              151              563                  4,523
     4-6  a.m.              167              530                  3,736
     6-8  a.m.              392              976                  7,068
     8-10 a.m.            1,442            4,622                 31,816
    10-12 a.m.            2,071            7,250                 49,401
    12-2  p.m.            1,722            5,843                 41,570
     2-4  p.m.            1,884            6,187                 43,254
     4-6  p.m.            1,134            4,136                 30,948
     6-8  p.m.              451            1,371                  9,603
     8-10 p.m.              322              918                  9,092
    10-12 p.m.              272              776                  7,979
    __________       __________       __________      _________________
        Total:           10,198           33,693                242,672


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,536               6,189               7,725
Davis                  4,066                 792               4,858
Irvine                 1,950                   0               1,950
Los Angeles                5                 829                 834
Riverside              1,261                 128               1,389
San Diego              1,127                 398               1,525
San Francisco            255                   0                 255
Santa Barbara            804                 176                 980
Santa Cruz               876                 314               1,190
LBL                        0                  60                  60
LLL                        0                 160                 160
Other - UC                72                 521                 593
CSL                        0                 139                 139
CSU                      n/a                 346                 346
Other-Non-UC             n/a              11,689              11,689
                       _______             ______              _____
                      11,952              21,741              33,693

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,573              38,311              53,884
Davis                 28,926               3,250              32,176
Irvine                11,362                   0              11,362
Los Angeles               14               6,738               6,752
Riverside              7,821               1,367               9,188
San Diego              5,895               3,322               9,217
San Francisco          2,010                   0               2,010
Santa Barbara          9,966               2,078              12,044
Santa Cruz             3,247               2,279               5,526
LBL                        0                 778                 778
LLL                        0               1,146               1,146
Other - UC               249               3,795               4,044
CSL                        0               1,386               1,386
CSU                      n/a               3,821               3,821
Other-Non-UC             n/a              89,338              89,338
                       _______             ______              _____
                      85,063             157,609             242,672


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:50
Average session length (minutes:seconds)               14:55
Longest session recorded (minutes:seconds)              1070
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         67.4
Retrievals per search - standard deviation            1602.2
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            62.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        32,571    35.5%
  DISPLAY (excluding automatic displays)      30,148    32.9%
  ACFIND                                           4     0.0%
  BROWSE                                         139     0.2%
  SELECT                                          95     0.1%
  HELP                                           492     0.5%
  EXPLAIN                                        563     0.6%
  SET/RESET                                    2,255     2.5%
  SHOW                                           196     0.2%
  AT                                           2,098     2.3%
  ADD ON (AND, OR, AND NOT)                    1,114     1.2%
  LOGON or LOGOFF                             16,849    18.4%
  COMMENT                                          1     0.0%
  SAVE                                           466     0.5%
  USE                                            811     0.9%
  OTHER                                        3,857     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,283  12.7%     987   23.0%      10    78.3   335.3
  AUTHOR           1,180   3.5%     318   26.9%      12   269.7  2171.6
  CORPORATE AUTH     425   1.3%     148   34.8%      17   396.7  2252.0
  EXACT CA             6   0.0%       1   16.7%       5    16.8    25.6
  TITLE WORD       7,191  21.3%   2,260   31.4%       4    45.4   498.2
  EXACT TITLE      5,201  15.4%   1,417   27.2%       2    19.9   140.2
  TITLE -> TW        972   2.9%     230   23.7%       9    52.4   246.2
  TITLE -> XT      1,284   3.8%     560   43.6%       2    14.7   198.8
  SUBJECT          1,480   4.4%     528   35.7%      43   757.5  8666.3
  EXACT SUBJECT       81   0.2%      19   23.5%      58   809.0  3037.4
  PERIODICAL       6,589  19.5%   1,288   19.5%       5    61.6   656.5
  EXACT PE         2,444   7.2%     355   14.5%       3    23.6   142.3
  RPE                  2   0.0%       0    0.0%       4     3.5     2.1
  XRP                  1   0.0%       0    0.0%      35    35.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            38   0.1%      10   26.3%      39   339.3   718.6
  DATE               509   1.5%     108   21.2%       5    85.3   498.5
  FORM               292   0.9%      64   21.9%      13   576.8  4258.3
  NUMBER*             18   0.1%       8   44.4%       3    81.7   139.2
  MUSIC*               7   0.0%       5   71.4%      61    61.0     0.0
  SERIES             735   2.2%     268   36.5%       3    53.4   148.1
  UNIFORM TITLE        5   0.0%       1   20.0%       6   380.3   751.2
  Other indexes    1,091   3.2%     487   44.6%       1     6.1    75.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,657   5.2%     414   25.0%       3    93.0  1036.8
  Single          30,456  94.8%   8,222   27.0%       4    92.9  1940.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   8.7%       1   10.0%      16    29.8    27.0
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             88  76.5%      22   25.0%      50   209.9   755.3
  EXACT SUBJECT       15  13.0%       2   13.3%      18    66.3   103.5
  UNIFORM TITLE        2   1.7%       0    0.0%       2     2.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             122   100%      26   21.3%      30   156.6   631.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.8%
  BRIEF                                                 66.5%
  LONG                                                  10.2%
  MARC                                                   4.6%
  FIELDS                                                 3.3%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        28.0%
  2. First word of command is invalid                   22.1%
  3. Max. # of ports to a Z39 db are in use             11.4%
  4. FIND command with invalid index name               11.3%
  5. DISPLAY command contains invalid word               3.8%
  6. Search term missing from search command             2.1%
  7. PS command - no previous screen                     1.8%
  8.                                     1278            1.7%
  9. DISPLAY command - no FIND results                   1.5%
 10. Valid command at an inappropriate time              1.1%
 11. All others                                         15.2%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              22.0%
  2. FIND                                               12.6%
  3. INDEXES                                             6.6%
  4. Unrecognized term                                   6.0%
  5. COMMAND WORDS                                       4.6%
  6. PASSWORDS                                           3.7%
  7. DATABASES                                           3.4%
  8. G961                                                3.2%
  9. CATALOG                                             2.3%
 10. NRLF                                                2.3%
 11. All others                                         33.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.7%
  2. First word of command is invalid                   16.9%
  3. FIND command with invalid index name               10.4%
  4. F/BR with index invalid in current DB               2.9%
  5. DISPLAY command-complete in one screen              2.7%
  6. DISPLAY command - last of >1 screen                 2.7%
  7. DISPLAY command - middle of >1 screen               2.7%
  8.                                     1278            2.5%
  9. FIND command retrieves >1 book                      2.4%
 10. TW search with zero results                         1.9%
 11. All others                                         30.1%

Ten most frequent SHOW requests:
  1. HISTORY                                            45.1%
  2. GLOSSARY                                            9.8%
  3. SETTINGS                                            8.2%
  4. SEARCH                                              7.1%
  5. DATABASE NEWS                                       3.8%
  6. NEWS                                                3.8%
  7. MEDLINE NEWS                                        3.8%
  8. SYSTEM NEWS                                         1.6%
  9. ABI NEWS                                            1.1%
 10. Invalid term                                        1.1%
 11. All others                                         14.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)