MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/15/01 through 12/21/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 516               1,776               2,292
Davis                  1,238                 209               1,447
Irvine                   286                   0                 286
Los Angeles                3                 349                 352
Riverside                299                  54                 353
San Diego                281                 129                 410
San Francisco            144                   0                 144
Santa Barbara            156                  91                 247
Santa Cruz               129                 146                 275
LBL                        0                  65                  65
LLL                        0                  36                  36
Other - UC                30                 139                 169
CSL                        0                 114                 114
CSU                      n/a                  65                  65
Other-Non-UC             n/a               2,828               2,828
                       _______             ______              _____
                       3,082               6,001               9,083


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              140              350                  5,089
     2-4  a.m.              166              499                  5,185
     4-6  a.m.              133              368                  4,220
     6-8  a.m.              310              741                  4,772
     8-10 a.m.            1,254            4,961                 33,931
    10-12 a.m.            1,897            6,801                 49,786
    12-2  p.m.            1,611            6,549                 44,911
     2-4  p.m.            1,813            7,218                 53,887
     4-6  p.m.            1,018            3,921                 29,736
     6-8  p.m.              328            1,401                 10,766
     8-10 p.m.              221              791                  7,743
    10-12 p.m.              192              467                  6,603
    __________       __________       __________      _________________
        Total:            9,083           34,067                256,629


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,241               7,217               8,458
Davis                  4,621               1,017               5,638
Irvine                 2,374                   0               2,374
Los Angeles               16                 806                 822
Riverside              1,198                 108               1,306
San Diego                869                 265               1,134
San Francisco            328                   0                 328
Santa Barbara            499                 195                 694
Santa Cruz               948                 374               1,322
LBL                        0                  79                  79
LLL                        0                 103                 103
Other - UC                20                 503                 523
CSL                        0                 126                 126
CSU                      n/a                 201                 201
Other-Non-UC             n/a              10,959              10,959
                       _______             ______              _____
                      12,114              21,953              34,067

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              10,697              52,539              63,236
Davis                 28,756               4,205              32,961
Irvine                15,555                   0              15,555
Los Angeles              165               5,828               5,993
Riverside             10,253                 821              11,074
San Diego              4,713               2,514               7,227
San Francisco          2,491                   0               2,491
Santa Barbara          3,633               2,454               6,087
Santa Cruz             5,106               3,061               8,167
LBL                        0                 577                 577
LLL                        0                 968                 968
Other - UC               619               3,769               4,388
CSL                        0               2,029               2,029
CSU                      n/a               2,398               2,398
Other-Non-UC             n/a              93,478              93,478
                       _______             ______              _____
                      81,988             174,641             256,629


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              3.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:13
Average session length (minutes:seconds)               16:14
Longest session recorded (minutes:seconds)              1202
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         55.6
Retrievals per search - standard deviation             659.5
Percent of searches completed with 0 results            26.3%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            65.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        32,704    36.5%
  DISPLAY (excluding automatic displays)      29,974    33.4%
  ACFIND                                           3     0.0%
  BROWSE                                         170     0.2%
  SELECT                                         104     0.1%
  HELP                                           404     0.5%
  EXPLAIN                                        497     0.6%
  SET/RESET                                    1,876     2.1%
  SHOW                                           167     0.2%
  AT                                           2,357     2.6%
  ADD ON (AND, OR, AND NOT)                    1,353     1.5%
  LOGON or LOGOFF                             15,663    17.5%
  COMMENT                                          0     0.0%
  SAVE                                           282     0.3%
  USE                                            649     0.7%
  OTHER                                        3,457     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,569  16.2%   1,248   22.4%      10    68.3   475.8
  AUTHOR           1,013   2.9%     226   22.3%      17   233.0  2060.3
  CORPORATE AUTH     473   1.4%     172   36.4%      19   859.2  3635.6
  EXACT CA            16   0.0%       3   18.8%      15   117.0   339.2
  TITLE WORD       7,987  23.2%   2,548   31.9%       5    38.3   180.2
  EXACT TITLE      5,011  14.6%   1,274   25.4%       2    19.5   122.3
  TITLE -> TW      1,012   2.9%     242   23.9%       7    37.7    76.2
  TITLE -> XT      1,190   3.5%     526   44.2%       2    12.2   118.3
  SUBJECT          1,280   3.7%     426   33.3%      34   299.7   790.0
  EXACT SUBJECT       64   0.2%      16   25.0%      42  1438.4  6304.6
  PERIODICAL       6,251  18.2%   1,232   19.7%       5    55.6   383.9
  EXACT PE         2,009   5.8%     273   13.6%       3    18.1    91.2
  RPE                  2   0.0%       0    0.0%       5     4.5     2.1
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            35   0.1%       7   20.0%      31  2037.5  5646.6
  DATE               598   1.7%     150   25.1%       3    41.6   199.1
  FORM               450   1.3%      99   22.0%       8    54.7   154.3
  NUMBER*             21   0.1%      10   47.6%       1    52.5   137.3
  MUSIC*              12   0.0%       7   58.3%      11    11.8     4.1
  SERIES             763   2.2%     243   31.8%       3    43.6   140.4
  UNIFORM TITLE       10   0.0%       4   40.0%       1    14.0    20.1
  Other indexes      657   1.9%     350   53.3%       1    35.0   450.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,031   6.3%     500   24.6%       4    30.9   134.3
  Single          30,288  93.7%   8,037   26.5%       5    77.5   766.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        6   4.1%       0    0.0%      35    67.5    67.8
  CORPORATE AUTH       4   2.7%       1   25.0%      87   101.7    91.9
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            118  80.8%      25   21.2%      54   130.4   207.1
  EXACT SUBJECT       18  12.3%       1    5.6%      19   130.7   204.9
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             164   100%      28   17.1%      38   131.0   283.6


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                12.4%
  BRIEF                                                 67.7%
  LONG                                                   8.4%
  MARC                                                   4.7%
  FIELDS                                                 2.6%
  TAG                                                    2.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.6%

Ten most frequent errors:
  1. NS command - no next screen                        34.2%
  2. First word of command is invalid                   25.7%
  3. FIND command with invalid index name               11.1%
  4. DISPLAY command contains invalid word               4.5%
  5. DISPLAY command - no FIND results                   2.1%
  6. Search term missing from search command             2.0%
  7.                                     1278            2.0%
  8. PS command - no previous screen                     1.8%
  9. KW search in database w/o KW index                  1.7%
 10. Valid command at an inappropriate time              1.4%
 11. All others                                         13.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              18.1%
  2. FIND                                               13.7%
  3. INDEXES                                             7.2%
  4. COMMAND WORDS                                       5.4%
  5. PASSWORDS                                           5.2%
  6. Unrecognized term                                   5.0%
  7. 3190                                                3.8%
  8. DISPLAY                                             2.2%
  9. AT                                                  1.6%
 10. DATES                                               1.6%
 11. All others                                         36.0%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 27.3%
  2. First word of command is invalid                   11.8%
  3. FIND command with invalid index name               10.1%
  4. DISPLAY command-first of >1 screen                  3.2%
  5. DISPLAY command - middle of >1 screen               3.1%
  6.                                     1278            3.0%
  7. NS command - no next screen                         2.4%
  8. FIND command retrieves >1 book                      2.4%
  9. DISPLAY command - last of >1 screen                 2.4%
 10. FIND command retrieves 1 book                       2.0%
 11. All others                                         32.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.7%
  2. GLOSSARY                                            7.9%
  3. SEARCH                                              6.7%
  4. SETTINGS                                            6.1%
  5. DATABASE NEWS                                       4.2%
  6. CC LOADING STATISTICS                               3.6%
  7. NEWS                                                1.8%
  8. 3350                                                1.8%
  9. MAIL STATUS                                         1.8%
 10. UCSF PASSWORDS                                      1.2%
 11. All others                                         12.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)