MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/05/02 through 01/11/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 453               1,846               2,299
Davis                  1,563                 201               1,764
Irvine                   466                   0                 466
Los Angeles               10                 429                 439
Riverside                406                  80                 486
San Diego                368                 176                 544
San Francisco            184                   0                 184
Santa Barbara            233                 133                 366
Santa Cruz               180                 169                 349
LBL                        0                 116                 116
LLL                        0                  70                  70
Other - UC                47                 151                 198
CSL                        0                 152                 152
CSU                      n/a                 121                 121
Other-Non-UC             n/a               3,818               3,818
                       _______             ______              _____
                       3,910               7,462              11,372


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              249              838                  7,651
     2-4  a.m.              189              472                  4,167
     4-6  a.m.              143              436                  3,251
     6-8  a.m.              360            1,004                  7,911
     8-10 a.m.            1,467            4,840                 43,956
    10-12 a.m.            2,188            7,584                 57,183
    12-2  p.m.            2,071            7,119                 49,685
     2-4  p.m.            2,449            7,981                 59,413
     4-6  p.m.            1,243            4,353                 34,528
     6-8  p.m.              422            1,608                 14,167
     8-10 p.m.              274            1,090                  6,989
    10-12 p.m.              317            1,044                  8,133
    __________       __________       __________      _________________
        Total:           11,372           38,369                297,034


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,166               4,915               6,081
Davis                  5,925               1,075               7,000
Irvine                 1,697                   0               1,697
Los Angeles               40                 866                 906
Riverside              1,504                 219               1,723
San Diego              1,351                 302               1,653
San Francisco            446                   0                 446
Santa Barbara            975                 370               1,345
Santa Cruz             1,429                 685               2,114
LBL                        0                 146                 146
LLL                        0                 236                 236
Other - UC                32                 440                 472
CSL                        0                 178                 178
CSU                      n/a                 531                 531
Other-Non-UC             n/a              13,841              13,841
                       _______             ______              _____
                      14,565              23,804              38,369

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              12,228              47,123              59,351
Davis                 34,159               6,230              40,389
Irvine                14,646                   0              14,646
Los Angeles              334               7,092               7,426
Riverside             11,710               1,397              13,107
San Diego              7,706               2,415              10,121
San Francisco          4,475                   0               4,475
Santa Barbara         13,933               2,210              16,143
Santa Cruz             5,700               4,301              10,001
LBL                        0                 989                 989
LLL                        0               1,771               1,771
Other - UC               159               3,313               3,472
CSL                        0               1,907               1,907
CSU                      n/a               4,413               4,413
Other-Non-UC             n/a             108,823             108,823
                       _______             ______              _____
                     105,050             191,984             297,034


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:05
Average session length (minutes:seconds)               15:39
Longest session recorded (minutes:seconds)            947:00
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         61.6
Retrievals per search - standard deviation            1021.7
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            64.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        36,928    34.7%
  DISPLAY (excluding automatic displays)      35,733    33.6%
  ACFIND                                           7     0.0%
  BROWSE                                         239     0.2%
  SELECT                                         113     0.1%
  HELP                                           617     0.6%
  EXPLAIN                                        683     0.6%
  SET/RESET                                    2,226     2.1%
  SHOW                                           212     0.2%
  AT                                           2,460     2.3%
  ADD ON (AND, OR, AND NOT)                    1,428     1.3%
  LOGON or LOGOFF                             19,645    18.5%
  COMMENT                                          1     0.0%
  SAVE                                           706     0.7%
  USE                                            832     0.8%
  OTHER                                        4,515     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,892  15.2%   1,419   24.1%      10    77.0   387.8
  AUTHOR           1,309   3.4%     295   22.5%      11   132.7   596.1
  CORPORATE AUTH     425   1.1%     152   35.8%      25   450.0  2416.7
  EXACT CA            10   0.0%       5   50.0%       4     8.2     9.7
  TITLE WORD       8,896  23.0%   2,828   31.8%       4    47.3   571.2
  EXACT TITLE      5,792  15.0%   1,779   30.7%       2    26.3   145.0
  TITLE -> TW        901   2.3%     225   25.0%       6    61.5   230.7
  TITLE -> XT      1,017   2.6%     429   42.2%       1     4.6    25.3
  SUBJECT          1,322   3.4%     424   32.1%      46   389.1  1935.5
  EXACT SUBJECT       80   0.2%      16   20.0%      52   642.6  2764.7
  PERIODICAL       7,529  19.5%   1,562   20.7%       5   102.2  1927.4
  EXACT PE         2,555   6.6%     370   14.5%       2    25.5   387.5
  RPE                  4   0.0%       0    0.0%       5     4.0     2.4
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            81   0.2%      11   13.6%      32   202.6   783.4
  DATE               439   1.1%      99   22.6%       4    36.3   145.5
  FORM               407   1.1%      91   22.4%       9   215.0  1027.3
  NUMBER*             34   0.1%      16   47.1%       1   123.2   445.1
  MUSIC*               7   0.0%       6   85.7%       3     3.0     0.0
  SERIES           1,004   2.6%     360   35.9%       3   206.0  3458.3
  UNIFORM TITLE       15   0.0%       3   20.0%     200  1214.6  1653.2
  Other indexes      919   2.4%     353   38.4%       1    67.2   726.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,026   5.6%     543   26.8%       3    58.6   401.5
  Single          34,448  94.4%   9,319   27.1%       4    87.2  1248.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        9   4.1%       5   55.6%     107   117.3   132.8
  CORPORATE AUTH       3   1.4%       1   33.3%      32    31.5    41.7
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            195  87.8%      37   19.0%      46   548.3  2934.6
  EXACT SUBJECT       14   6.3%       0    0.0%      39    59.1    53.3
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.5%       0    0.0%     139   139.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             231   100%      43   18.6%      39   469.2  2695.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.7%
  BRIEF                                                 65.2%
  LONG                                                  11.0%
  MARC                                                   4.7%
  FIELDS                                                 2.6%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.5%

Ten most frequent errors:
  1. NS command - no next screen                        35.2%
  2. First word of command is invalid                   22.7%
  3. FIND command with invalid index name                9.8%
  4. DISPLAY command contains invalid word               3.8%
  5. KW search in database w/o KW index                  2.2%
  6.                                     1281            2.2%
  7. Search term missing from search command             2.0%
  8. PS command - no previous screen                     2.0%
  9. DISPLAY command - no FIND results                   1.8%
 10. Index invalid in current database                   1.3%
 11. All others                                         17.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              20.8%
  2. FIND                                               10.2%
  3. Unrecognized term                                   7.3%
  4. 3190                                                5.4%
  5. INDEXES                                             4.8%
  6. COMMAND WORDS                                       4.4%
  7. DATABASES                                           3.4%
  8. DISPLAY                                             3.2%
  9. PASSWORDS                                           2.8%
 10. CATALOG                                             2.2%
 11. All others                                         35.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.6%
  2. First word of command is invalid                   11.7%
  3. FIND command with invalid index name               10.0%
  4. SHOW command with invalid modifier                  4.2%
  5.                                     1281            3.8%
  6. F/BR with index invalid in current DB               2.9%
  7. DISPLAY command - middle of >1 screen               2.4%
  8. TW search with zero results                         2.3%
  9. NS command - no next screen                         2.2%
 10. KW search in database w/o KW index                  2.1%
 11. All others                                         34.9%

Ten most frequent SHOW requests:
  1. HISTORY                                            48.1%
  2. DATABASE NEWS                                       5.3%
  3. SETTINGS                                            4.9%
  4. GLOSSARY                                            3.9%
  5. SEARCH                                              3.9%
  6. 5101                                                3.4%
  7. TIME                                                2.9%
  8. SYSTEM NEWS                                         1.9%
  9. TERMINAL                                            1.5%
 10. NEWS                                                1.5%
 11. All others                                         22.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)